Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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Lees wat reviewers zeggen
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Toon meer
Bedrijf heeft geantwoord
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Toon meer
Bedrijf heeft geantwoord
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Newcastle Eldon Square
Geschreven door het bedrijf
Contactgegevens
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Verenigd Koninkrijk
4,7
Uitstekend
188 reviews
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Great !
Had issues trying to order a sim online went into store to see if they could help Reece and Dan were really helpful was sorted within 15 mins
5 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Impeccable customer service!
Amazing customer service in store today at Eldon Square, Newcastle. The lady Steph was very helpful, and here's knowledge was impeccable. A credit to the company to be honest. She made the process of our new phone upgrade seamless. An all round 11/10 from us! 👍
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Liz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Really helpful and knowledgable
3 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen was very very helpful and the fact…
Jen was very very helpful and the fact she could do sign language due to me being deaf was an amazing better experience. Felt at home and she is a credit to Vodafone and deserves a large pay rise. Thanks again.
14 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Andrew,
Thank you so much for sharing this wonderful feedback! It’s fantastic to hear about your positive experience with Jen—her ability to use sign language and make you feel at home is truly commendable. She is indeed a credit to Vodafone, and we’ll make sure your kind words are shared with her and the team.
If you ever need any assistance, our Social Media team is here to help. You can reach us on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again for taking the time to let us know about your experience!
The Vodafone Social Media Team
Friendly and helpful, she tried to get me the best deal.
Friendly staff
8 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Ayomide,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gemma who was cthe sales person was…
Gemma who was cthe sales person was friendly and very helpful. A credit to Vodafine.
7 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Alex,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect!
Very friendly environment, great service and they fixed my issue straight away!
5 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Alexa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous
Fabulous, customer service 👍🏻 Alex was very patient while dealing with my difficult requests. Well done - what a star x
1 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Reece
Excellent customer service from Reece, very helpful and informative
19 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Judith,
Thanks for taking your time to leave this review for Reece. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Extremely friendly and helpful staff
Extremely friendly and helpful staff, especially Steph. Made me cfeel comfortable as a customer with no pressure to make a purchase.
19 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Lauren,
We’re grateful for your fantastic feedback, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
First class experience
First class experience
Gemma was fantastic and a credit to the business.
4 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Mark,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a great experience in the…
I had a great experience in the Newcastle Store today. Reece was really helpful in explaining which plan is best for me at the best price (especially as I’m going to Australia for a year)! Thanks so much again.
3 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hello Victoria,
It's always our aim to provide a helpful service, so it's great to hear that Reece delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly informative service from Reece…
Friendly informative service from Reece + secured a great deal!
1 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Nicky,
Thank you for your review for Reece. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly and very helpful service from…
Friendly and very helpful service from Reece in Newcastle
21 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Graham,,
Thanks for letting us know what an amazing job Reece did at getting everything sorted for you at our Newcastle Store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant experience buying a new phone…
Brilliant experience buying a new phone and sim with Reece in the eldon square store. 5* service
15 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you!
We went into the Eldon square branch for a phone upgrade and also enquired about broadband.
We left with both.
Jen was extremely friendly and very very helpful.
We couldn't thank her enough.
We actually really enjoyed the experience.
I personally was dreading it and Jen made it easy and fun.
Thank you so much Jen.
8 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Steph. Thank you for your review for Jen. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for upgrade wasn’t due one…
Came in for upgrade wasn’t due one however Reduced my plan by a fortune ! Very quick and knowledgeable so very happy
7 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Jill,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Eldon Square Vodaphone
Gemma in Eldon Square Vodaphone was incredibly lovely and very helpful in upgrading our phones and explaining new deals to us.
1 februari 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Kathryn,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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