Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Toon meer
Bedrijf heeft geantwoord
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Toon meer
Bedrijf heeft geantwoord
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Newcastle Eldon Square
Geschreven door het bedrijf
Contactgegevens
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Verenigd Koninkrijk
4,7
Uitstekend
188 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gemma was very helpful in sorting our…
Gemma was very helpful in sorting our new contracts out and some issues with my old phone
19 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Mark. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Christine,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
5* service as always
Ellie was fast, reliable and gave a professional service.
Explained all the offers available and gave us an amazing deal
4 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Lisa. Thank you for your review for Ellie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie resolved all our issues in store
Ellie resolved all our issues in store. Very professional and very friendly.
4 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Gary!
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Amazing service
Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️
13 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Karen,
It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Megan was working under pressure but…
Megan was working under pressure but still managed to be polite and courteous. A happy customer.
3 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Peter,
We love to hear this! Thanks for taking the time to share what a great service Megan provided.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I’ve had the most amazing experience…
I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.
29 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Mark,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and professional service
Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips
4 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Rick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.
23 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Gemma is truly fantastic
Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊
1 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey there,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and professional
12 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Newcastle Eldon Square
Hey Malcolm,
Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Steph was very friendly and helpful
29 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Jack,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always good service from steph
13 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Steven,
Your feedback is really valuable to us, thank you for leaving this review about Steph's service!
If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service
I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite
2 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma Newcastle
Fantastic service Gemma is a credit to your company.
Give her a pay rise!
15 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I love coming into this store as I…
I love coming into this store as I always find the staff very helpful and understanding
15 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Yvonne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gemma was so helpful
Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.
12 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Jennifer,
Thanks for this lovely review for Gemma.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
very helpful staff
Dan was very helpful and helped us with everything we needed
5 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Newcastle Eldon Square
Hi Jess,
This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.