Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Toon meer
Bedrijf heeft geantwoord
2 High Street, EN8 7BY Waltham Cross, GB
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Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Toon meer
Bedrijf heeft geantwoord
Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... Toon meer
Bedrijf heeft geantwoord
Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... Toon meer
Bedrijf heeft geantwoord
Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better
Bedrijf heeft geantwoord
Geschreven door het bedrijf
2 High Street, EN8 7BY, Waltham Cross, Verenigd Koninkrijk
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Prompt resolution and communication

Antwoord van Vodafone UK - Waltham Cross
The customer service was excellent and the lady I meet was very helpful. She resolved the issue for me

Antwoord van Vodafone UK - Waltham Cross
They have plainsong with me explaining what to do and how this am glad I went in the store today at my age I don't know how to start asking for what I wanted and all 3 of them was great August Ellie and Chaors I had to call my daughter and let her know how wonderful they were.

Antwoord van Vodafone UK - Waltham Cross
I am very pleased
I come to this store often for tech help and phone information
I will always come to see Ellie for all my needs but the whole team always chips in to make sure I feel most welcome !

Antwoord van Vodafone UK - Waltham Cross
Great experience in the Waltham cross store. The whole team was incredibly friendly and welcoming.
Ellie, Mert and Auguzt were chatty and welcoming and went above and beyond to sort all my issues.

Antwoord van Vodafone UK - Waltham Cross
Chris was amazing, whole team very helpful

Antwoord van Vodafone UK - Waltham Cross
I went into the Waltham Cross branch to set up a new VOXI sim and Charis helped me get it sorted. Excellent service and a very quick process!

Antwoord van Vodafone UK - Waltham Cross
ELLIE CHARIS AND MERT Provided an excellent service for myself and my sister. They were so upbeat and friendly, it's so lovely to deal with people who are actually so happy in their job
Thank you all so much

Antwoord van Vodafone UK - Waltham Cross
I have had an amazing experience with Vodafone in Waltham Cross .
I struggle with learning difficulties and Ellie made the whole experience so easy for me and helped provide me all the information I needed
Mert and Auguzt also helped me out. The whole team is outstanding and I could not recommend them more.

Antwoord van Vodafone UK - Waltham Cross
August at the Waltham cross branch was absolutely wonderful in his communication and explaining of an issue faced with my service. One of the best experiences received from an advisor ever. I and many helpful tips were given.

Antwoord van Vodafone UK - Waltham Cross
Mert and the other staff were very helpful, informative and polite.
Mert explained all about the new phone I purchased and has excellent communication.

Antwoord van Vodafone UK - Waltham Cross
Ellie was extremely helpful not only did she help me with my dongle request but saved me money on my mobile contract which I did not even know I was eligible for!

Antwoord van Vodafone UK - Waltham Cross
Patrick was extremely helpful, and made sure I left the store happy.
He endeavoured to give me an excellent service and definitely went the extra mile, you don't see this much anymore in customer service, thank you Patrick

Antwoord van Vodafone UK - Waltham Cross
Patrick was amazing very professional and informative. Made the process easy broke it down making it more easy to understand. Very pleasant experience

Antwoord van Vodafone UK - Waltham Cross
Positive experience with friendly staff willing to help & guide you.
Wouldn't hesitate to recommend & visit again.

Antwoord van Vodafone UK - Waltham Cross
Popped into the WC branch for the first time today as I’m on work in the area and needed an issue rectified. I’d called the customer service prior to going in and the CSA was extremely rude. On entering the WC store I was greeted very nicely by the store manager Leonard who assisted me with the issues I had to deal with, no issues at all. Fatima was also very lovely and willing to assist and have an actual human conversation!
They called the CSA department for me and handled my issue as they could see how stressed I was. Obviously I spoke to the CSA and confirmed who I was etc but overall they handled my issue with ease and I’m so grateful. Fatima and Leo thank u ❤️

Antwoord van Vodafone UK - Waltham Cross

Antwoord van Vodafone UK - Waltham Cross
Leonard has been great and really supportive
Will attend again
Teryy

Antwoord van Vodafone UK - Waltham Cross
Calam gave me a 10 out of 10 service.
Very knowledgeable and patient.

Antwoord van Vodafone UK - Waltham Cross
VERY HELPFUL STAFF
THANKS A LOT FOR EVERYTHING GUYS

Antwoord van Vodafone UK - Waltham Cross
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