Vodafone UK - Wrexham Reviews 

233
•
TrustScore 5 uit 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB

•

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Beoordeeld met 5 van de 5 sterren

Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 48 Hope Street, LL11 1BB, Wrexham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

233 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(233)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Always a better experience in store…

Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.

25 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Paul,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was very patient and helpful

Jack was very patient and helpful. Got us a great deal.

10 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey frank,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was great!

Jack was great!
Sorted out my Home Broadband and a new SIM plan. Made everything really straightforward. Great service overall, thanks Jack!

10 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Lyn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was brilliant took time to explain…

Jack was brilliant took time to explain everything and was patient with our many questions. A credit to Vodafone.

3 september 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey There,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shauna was exceptionally helpful

Shauna was exceptionally helpful, she kept surprising me with the efficiency of getting a new phone and swapping my phone number over which I had low expectations of going into the store. Smashed it.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was helped in Wrexham store by Jodi…

I was helped in Wrexham store by Jodi earlier this week.
Jodie gave me excellent service .
I have been helped by her previously and
her great customer service is what retains me as a loyal Vodafone customer.
I am grateful for her service.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Bev,

Thanks for the lovely review and fantastic support for Jodie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

All Sorted Very Quickly

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hi Max, thank you so much for your wonderful review and the amazing support you’ve shown for Shauna, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Jodi was great help

Jodi was great help in Wrexham. Thank you!

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Mario,

Thanks for the lovely review and fantastic support for Jodi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help from Evan in Wrexham

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Gwynfor,

Thanks for the lovely review and fantastic support for Evan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jodi was great

Jodi was great. Patient. Understood my issue. Challenged the system appropriately and summarised everything before i left. Brilliant customer service

16 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The sales man

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful lovely people 😊 ☺️ thanks

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey there,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service and staff

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very professional service from Jack at…

Very professional service from Jack at Wrexham branch

29 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Data transfer completed by jack was…

Data transfer completed by jack was great

20 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Emyr,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Well done

Chris was very patient we me looked for the best option thank you so much

16 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff in Vodafone 3 Wrexham

Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick and painless.

9 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Stephen,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Instore vs cold call

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another reason I prefer going in store. Over the phone you miss half of what is said because they just speak too fast.

4 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham


Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was very helpful and gave good…

Chris was very helpful and gave good advice regarding a new phone and other services that Vodafone offer

27 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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