Vodafone UK - Wrexham Reviews 

228
TrustScore 5 uit 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 48 Hope Street, LL11 1BB, Wrexham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(228)

42.456 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Shauna

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Sarah,

Thanks for the lovely review and fantastic support for Shauna. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from jack

Great service from jack

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Parminder,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from a lovely lady…

Brilliant service from a lovely lady called Mellisa

31 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Iola,

Thanks for the lovely review and fantastic support for Mellisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant services with jack

Brilliant services with jack, he is a great addition to your store!

29 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful staff Jack was great…

Really helpful staff Jack was great with setting me up with my new home broadband and giving me all the relevant information to give to my wife.

30 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Neil,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very quick no hassle sim swap for me

Very quick no hassle sim swap for me, thanks.

29 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Brenan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Helpfull friendly staff . Answered all my questions
10 out of 10

29 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Melissa was great!

Melissa was great!

24 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff friendly and helpful

Great staff friendly and helpful with no pressure all questions answered

24 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful staff in Wrexham store

Helpful staff in Wrexham store, re our problems with leaving talk talk for Vodafone would of been lost with out there help

17 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was great

Jack was create when he served me for my husbands new phone. He also helped with my kids made the feel part of the conversation allowing my kids to open my husbands (their dads) new phone as they were excited for it

9 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Lydia,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack gave 5 star Service

The Advisor I believe their name was Jack was super helpful, made me feel welcome when I came in the store. He talked me through all the options of how to get the best deal for me. Not only did he do this but he also took the time to talk me through how to set up my new handset when I get it as it was to be delivered into store. Jack is a credit the the Wrexham Vodafone branch.

16 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Dom, ​

Thanks for the lovely review and fantastic support for Jack. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding.

Once again, an outstanding service from Vodaphone Wrexham. Worthy of particular note was Chris. Again providing an excellent service he listened to my questions and provided answers in a clear concise manner which even I could understand. He identify my options and assured me he would be able to assist me with my future purchases. very well done Vodaphone and Chris.

13 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super professional service

Super professional service with Jack, nice atmosphere, super offers.

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hi. We're happy to hear that you found our service professional and enjoyed the atmosphere and offers. We appreciate you sharing your great experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fab Service

Served by Shauna, I had a few questions which Shauna answered them all and managed to upgrade my SIM for my phone and save me £7 a month. Very patient and very well informed. Fantastic customer service. I’ll be back in December to sort out my sons phone for Xmas.

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service!

Came in for a Sim Only upgrade today and left with the deal I wanted :) Spoke to Jack and the team, thank you for all your help!

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris gave great advice today

Chris gave great advice today, I will be back to upgrade soon :)

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hi. We're happy to hear that you found the advice helpful! We appreciate your feedback and look forward to assisting you with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was great

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was a good advisor

Jack was a good advisor, went through all details of the contract and broke down yearly increase.

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hi. We're happy to hear that the advisor thoroughly explained the contract details and yearly increase. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly staffs

The staff called Shauna was very helpful. We asked questions and our expectations and she responded our expectations. We are very pleased to move forward our new operator. Thanks for the lovely staffs.

19 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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