Vodafone UK - Wrexham Reviews 

228
TrustScore 5 uit 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


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Beoordeeld met 5 van de 5 sterren

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 48 Hope Street, LL11 1BB, Wrexham, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(228)

42.546 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jack helped transferring my data and…

Jack helped transferring my data and set up my new phone, also was helpful getting the a new phone and a tablet

2 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Laura,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The changeover from EE to Vodafone went…

The changeover from EE to Vodafone went through smoothly. It was managed
by vodafone. The staff at Vodadone's shop in Wrexham are very helpful and
Technically sound.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Ailish
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful assistance from a most…

Very helpful assistance from a most competent and patient and friendly member of staff

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Paula,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack helped me with my data transfer…

Jack helped me with my data transfer and got me a grest deal on a nee tablets when i go to the caravan

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Denis,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Melissa has very good

Melissa has very good

9 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Lloyd,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Melissa & Jack.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Ben,

Thanks for the lovely review and fantastic support for Melissa & Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack helped me move my data over on the…

Jack helped me move my data over on the phone and got my bill down £8 per month.

Massive help for me setting up my phone

1 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Bethan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience in vodaphone…

Had a fantastic experience in vodaphone wexham. Chis was very informative and give a great customer experience.

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack was supporting me with transfer…

Jack was supporting me with transfer from my old phone to my new got everything over couldn't be more thankful

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Melissa.. Wrexham .. Fantastic.

I walked into the shop with thoughts on upgrading my mobile. I have 2 mobiles and a broadband account with yourselves. Melissa was really helpful in explaining my account and showed patience whilst explaining in simple terms for me to understand . If I went into the shop again I would make a bee line fir Melissa. A credit to your organisation.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Jeanette,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Most helpful a patient and knowlegable

18 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went in perplexed

Went in perplexed. Jack sorted out problem super-efficiently. Much impressed by professionalism.

18 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jack helped me with transfering the…

Jack helped me with transfering the data on my old phone to my new phone

16 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Jack,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best customer service I've had for years

I came into the store to enquire how to unlock my phone,Jodi greated me with a smile and reassured me she would be able to sort out my issue.The process was a lengthy one but at no time did Jodi make me feel that I was a nuisance.Jodi sorted out my phone and as much data as possible was saved...I ended up signing a new contract and left the store feeling really pleased that first class customer service still exists.... thank you Jodi

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wrexham

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff with positive energy

Great staff with positive energy

7 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

With Melissa so lovely

With Melissa so lovely ! And so helpful! Thank you!!

5 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fabulous service

Fabulous service. Jack explained all the options and was very knowledgeable and friendly. Didn't feel rushed and made the right decision for me for my phone contract. Thank you for your time Jack

16 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Helen,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent lady called Shauna served me

Excellent lady called Shauna served me. She was lovely very pleasant and knew her job. Very impressed

12 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Meril,

Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Positive experience.

Had a very positive experience at Vodafone Wrexham.Shauna provided a clear explanation and was incredibly patient.Everything was made clear and her knowledge was valuable.The rest of staff were also pleasant and helpful.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

brilliant assistance good help

6 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wrexham

Antwoord van Vodafone UK - Wrexham

Hey Maureen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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