VWFS Rent-a-Car - Durham Reviews 

understanding lovely car friendly and picked the car up when on hol as a health issue and couldn't drive Robert Bixley

Car was ready, all details relating to the booking explained clearly.
Very nice car to drive, and no issues.

Absolutely fantastic service from start to finish the staff were very friendly and asked lots of questions about what we needed,we rented a Skoda kodiac 7 seater and wow what a beautiful car ,made our journey much easier with all of us in one car,100% will be renting again,I would highly recommend this company they were brilliant

Great friendly team, brilliant service from start to finish & highly recommend

Excellent service wouldn’t hesitate to recommend or use again
Very helpful and professional staff team and competitive pricing

Sarah the rental manager was so helpful and considerate. I felt I had all the information and everything I needed to be confident. The Polo is an ideal car for me as a small vehicle, easy to park and very economical on fuel. The vehicle was clean and a pleasure to drive. I had to make a late change to my return and again Sarah was so helpful and considerate.

Quick and easy on collecting the vehicle and returning , would highly recommend very reasonable price too. Will be back in future if needed :)

Great service as usual from Pullman VW,
Check in service is very easy especially with Sarah ( she’s always gives me a perfectly clean car with fuel ),
It’s always a nice experience hiring a car from here!
7 stars

Very good service, excellent customer service and staff are so professional and friendly. Nothing to much..

VW Rental provide an excellent service. Lovely friendly customer service team, efficient pick up and drop off service. The car was immaculate and great to drive.

Excellent service from Steve and Sarah, would definitely recommend, I'll be using them again.

First class service from start to finish.Would highly recommend

Second time of using VWFS Car Rental and service remains first class
Vehicle presented in A one condition and a slight fuel issue very quickly and professionally dealt with to my satisfaction
I would have absolutely no hesitation in recommending this company above all others I have used previously

Another fantastic rental from vwfsrentacar on Abbey Road County Durham. This is our second occasion where we have used this company and each time it has been simple and stress free, their attention to detail as well as customer satisfaction is second to none as well as having a caring and supportive nature. A full 5 stars from us and we’ll be using them again in November 25’ - thank you to all concerned in making our experience what it was Mint…

Hired the the August 29th for 3 weeks.
Staff is fantastic and car is fantastic.
we recommend company to anyone.
They went above and beyond for us in a dicfult time for us.

Friendly staff, nice cars and the prices are unbeatable! After terrible experiences with other car rental providers, I'll only use VWFS!

Hired a 7 seater off Sarah at rent a car at VW in Durham she was very friendly and very helpful I would definitely recommend hiring a car from them and the prices are fantastic x

Excellent service & vehicle

I am a foreign national who frequently comes to the UK. Reserving a vehicle online is quick and easy, and picking it up and dropping it off could not be faster. The staff are friendly and efficient, and ensure that the vehicle will meet my needs. They are easily available for any questions during the rental period. I have always had good experiences with this company. And this time was no different.

Excellent customer service. Top range of vehicles, above expectations and very reliable. Have used this company a couple of times now and definitely will be again in the future. No hidden costs. Great communication. Wouldn’t go anywhere else for future hires