VWFS Rent-a-Car - Northampton Reviews 

Was always in touch, called back when they missed my call, well looked after.

Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer service was provided all the time! Will definitely keep Rent-a-Car in mind if I ever get stuck!

Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive.
Customer service was second to none, I would highly recommend.

Probably the best rental service in Northampton

Excellent service as always, returned out of hours at no extra charge,
Always go above and beyond.

I would like to say a big thank you to Zakkiyya for a professional and effortless customer service. She was fully knowledgeable of the vehicle and made the rental so easy. She is a great asset to the branch. I will be recommending this branch for rentals and I will be sure to use again.

I needed a car quickly to bridge the gap between my provided courtesy car being taken away and my new car arriving. Staff were extremely helpful and friendly, the whole process was so easy and good value. I would use them again if needed.

I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay.
I cannot fault the service provided by my local office, which included a fairly last minute extension to the hire period - no problem at all!
The cost of hiring the car was also cheaper than most other hire companies and I liked that I knew exactly what vehicle I would be driving - none of this "VW Golf or equivalent" rubbish.
I wouldn't hesitate to hire from here again & can highly recommend them

We recently bought a multi van and had the pleasure of dealing with Steve Elliot — and we couldn’t be happier! From start to finish, Steve was extremely professional, helpful, and patient. He made the whole process smooth and stress-free, answering all our questions and ensuring everything was perfect. We truly appreciate his support and would highly recommend him to anyone looking for excellent service and a trustworthy experience. Thank you, Steve!

What made my experience great is that I wanted to rent a car, and they rented one to me...

very easy to hire with minimal effort, friendly staff and when i needed to extend the hire of the car, this was not a problem, i only had the car for 4 days, but ended up being 3 weeks. very accommodating
thank you for a positive experience and would recommend this outlet for anyone looking to hire a car.
thank you
Richard

Excellent staff, easy process and good value for money. Used when Tesla did not have any Loan Cars.

Excellent customer service

Totally professional

Excellent service from start to finish
The advisor Kevin was very polite and professional and helpful.

Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is very competitive for area and guaranteed to get a top quality car.
Pick up and drop off super slick and service top notch. Will be making sure to use them again when I need to.

A lovely team. The rental site was very convenient. Much better than having to trail into a town centre. Will definitely use again.

One of the Best companies I have used for Hire Cars will definitely be using these in the future

The transaction was perfect from start to finish. Very professional.

Exceptional , efficient and polite service.
Staff could not have been more helpful and pleasant.
Not to mention the extremely competitive rates