Waylands Reviews 

676
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our experience with Waylands Reading was outstanding. From start to finish, we received excellent service and clear, detailed advice from Mr. Jed Lisiecki. He made us feel completely at ease, focusing... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a superb experience with Jed at Waylands Volvo Reading - we bought an XC90 that ticked all of our boxes, all thanks to Jed! Jed was professional, informative, and happy to answer any qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After booking a test drive at Waylands Honda, Cribbs Causeway, Bristol for a test drive of a Honda E.....Arrived after a 30 mile drive out only to be told that a test drive was impossible unless we ag... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our car went in for its annual service today at Waylands Oxford and was collected by Phil. Great communication, collected promptly, and returned all clean and shiny. Excellent service, thank you.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

676 reviews

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4 sterren
3 sterren
2 sterren
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Heeft 97% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(676)

363 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent car collection and service

Excellent car collection and service. Phil who collected and delivered the car was great.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi David,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Phil and the management team.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

I’m a regular customer of Waylands…

I’m a regular customer of Waylands Reading having had 2 XC40’s purchased from them. Very good at both Sales and Service in my experience. My latest purchase today was smooth and relatively easy when done in person. The apps or online options weren’t user friendly for driver verification purposes.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Aidan,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

5/5 Stars

5/5 Stars - Exceptional Service from Nick and the Team!
I recently purchased an XC90 from Waylands Volvo Oxford, and the experience was flawless from start to finish. My sales lead, Nick Stacey, was incredibly helpful in guiding me throughout the process and even providing a personalised video of the car before test drive.
When it came to collection, the car was prepared to an immaculate standard, and the handover happened exactly as promised. Nick ensured all supporting documents were ready and uploaded to the system. Extremely satisfied with the professionalism and care from Nick and the whole Waylands Oxford team. Highly recommended!

13 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Pradeep,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

First visit to Volvo Bristol and we…

First visit to Volvo Bristol and we received from Mark Dinmore calm, knowledgeable and professional assistance in learning about the vehicle. Mostly the product sells itself but Mark advised us about the different options and choices that were available. A very impressive sales standard.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Max,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Great service

Great service from Phil collecting and delivering car for service. Kept us up to date about work that needed doing and returned having had a nice wash and vacuum.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Alison,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Good service and MOT from Waylands…

Good service and MOT from Waylands Oxford. Harry collected and returned the car right to our house, and was polite and explained everything clearly.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Gregory,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

A great service as usual

A great service as usual, and many thanks to Marius who collected and returned the car after its service

22 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Marius and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

I visited Waylands Bristol last week…

I visited Waylands Bristol last week and dealt with Tom. He was very honest in his approached, which I liked, as this hasn't always been my experience.
Everything was delivered on time. Great customer service

8 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Shaun,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated.

Kind regards,
Michelle

Beoordeeld met 4 van de 5 sterren

Good, but don’t book through Volvo UK

Once I got there, Waylands Volvo were excellent. They serviced the car on a waiting basis (which they said they weren’t expecting to do) with a good wash and vac that I wasn’t expecting from them either. Of course they try to sell you AC service and Brake Fluid replacement at exorbitant prices, but I expect that of a main dealer. On a low mileage 2 yr old car it’s questionable.

The staff were polite and efficient.

They only lost a star because the service was booked through Volvo Uk and it appears none of their dealer systems match up, so it was a ballache to get it sorted.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Angus,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Harry the Great

Harry, the Oxford Volvo person who collected and returned my car is a great ambassador for the company. He was incredibly friendly, courteous, thorough, and knowledgeable. And just as important since I work full time, he was wonderfully punctual!

19 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi John,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent service from Antonio today

Excellent service from Antonio today. We popped in on the off chance of seeing a Polestar 4 and having a sit in one to see if it would suit our needs. Antonio not only arranged this at short notice but also got us out on a test drive too. Great car and great service.

17 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Ross,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Thank you Mark

I was very happy with the service from Mark at Volvo Bristol. He was very communicative the whole way through enquiry and reservation and really looked after me on the collection day and made sure I left super happy with my new car.

16 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Amy,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Brilliant Service @ Waylands MG Oxford

Just had my 2nd service & MOT at Waylands MG Oxford. Harry is OUTSTANDING with friendly & polite customer service a credit to Waylands MG who collected & delivered my car.
Was also kept in the loop. Would definitely recommend Waylands MG

14 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Lorna,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for choosing Waylands MG,
Michelle

Beoordeeld met 5 van de 5 sterren

Great pickup service.

My car got picked up on time as was agreed. Harry was great and respectful, no worries at all. The service process had a video showing me what was being done and what recommendations needed attention. At the end, the car was returned to me with the paperwork and Harry took the time out to go through it with me. Well done MG!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Lawrence,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Harry and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Best service ever from Simon and Liam

Best service ever from Simon and Liam. Liam managed to sort the internet issues on my Volvo EX30, (not sure why Waylands Oxford could not do this??? ). Professional and very helpful. Highly recommended.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Heidi,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Simon, Liam and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Volvo Waylands Reading

I recently bought a new car from Waylands Reading. Scott Williams was exceptional, very friendly and helpful and the service he provided was excellent. A great experience all round and my thanks to Scott.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Charlie,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent, five star very helpful, especially Chloe

Waylands Kia Bicester is excellent after trying many dealerships from Kia that are very unprofessional. This is next level Service especially Chloe and Tony are excellent. Representatives of Kia dealership was clean tidy and very helpful for any information offered a test drive in a very clean vehicle unlike other dealerships that we’ve been to, I will filled with McDonald rappers and very poor if you’re thinking about Kia contact them as nothing is too much trouble and they so helpful needed to make a few enquiries. Information was on hand immediately other dealerships so they’re gonna call you especially Chloe immediately she knew any information that I asked which was excellent. Care should be very pleased with this dealership as they are next level so don’t hesitate to look at this dealership.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Good Experience Car was collected by…

Good Experience Car was collected by Harry and returned later in the day with everything sorted.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Steve,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

My car was picked up and brought back…

My car was picked up and brought back by Maurice. He was smartly dressed in a Waylands top and was very polite. Jan Stewart

11 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Jan,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 1 van de 5 sterren

Waylands Kia Reading sold us a used car…

Waylands Kia Reading sold me a used car with a crack in the windscreen, for which the sales team are vehemently refusing to take responsibility. They have now chosen to completely ignore my emails. As claiming this through my insurance company would be a fraudulent act, I am faced with a bill for £843 for a replacement windscreen. BE WARNED!!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review and we're extremely sorry to learn of your experience. Please accept our apologies for any frustration and inconvenience caused. Our Sales Manager would love the opportunity to be able to discuss this in detail with you, so do please contact them at the site directly, or via contactus@waylands.co.uk.

With best wishes and kind regards,
Michelle

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