WebEyeCare Reviews 

1.042
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering was easy and they have the best prices. Submitted an order for contact lenses and uploaded my prescription from my optometrist. This was my first time ordering from WebEyeCare. In about a we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Geschreven door het bedrijf

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(1.042)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Unreliable company

Ordered last month and still haven’t heard anything about my order. I won’t be ordering from this company anymore. Calls have been made with promised dates and still no contacts

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent prices

Excellent prices, fast shipping, very good communication about the order and shipping.

14 april 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

We're so glad you enjoyed your ordering experience!

Beoordeeld met 5 van de 5 sterren

Good prices & Fast shipping

The prices are reasonable & shipping is super fast. I also like the rewards program so I am able to get discounts on future purchases.

26 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

We're so glad you enjoyed your ordering experience!

Beoordeeld met 5 van de 5 sterren

overall good experience

Great price, easy ordering, and prompt delivery.

25 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

We're so glad you enjoyed your ordering experience!

Beoordeeld met 5 van de 5 sterren

Great and easy process

Great and easy process. Fast shipping and the prices are very affordable!

22 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)

Beoordeeld met 5 van de 5 sterren

Great company

Process was easy to understand.Shipping was quick.

8 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

We're so glad you enjoyed your ordering experience!

Beoordeeld met 5 van de 5 sterren

WebEyeCare is my go to for contacts prescriptions!

I always use WebEyeCare to reorder my contacts. They are reasonably priced, great quality and have fast delivery. They also call me before filling the order if they have any questions which I really appreciate. And you get bonus points for more discounts when you order. It’s a win-win!

17 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Wonderful to hear! Thank you so much for recommending WebEyeCare!

Beoordeeld met 1 van de 5 sterren

No Customer Service!

I have been trying for a week to place an order with Webeyecare. Their system will not take my order even after using several browsers. I sent them an email message containing their system generated error message. They could not explain the error and to told me to call them. I tried again using their PayPal option and the system went into a loop with no explanation as to why. Finally I called them and they indicated they would not honor the internet price on the phone. This company demonstrates no customer service ability at all. May they cease to exist and rest in peace!

12 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Thank you for your feedback. Our customer support team made multiple attempts to assist you, including asking you to reach out directly and provide more details, but unfortunately, we didn’t receive a clear description of the issue from you. We understand the frustration with the system, but without specific information or a response, it’s challenging to resolve the matter.

We genuinely want to help, so if you're still experiencing issues, please don’t hesitate to reach out again, and we’ll do our best to assist you.

Beoordeeld met 5 van de 5 sterren

I am a returning customer

I am a returning customer. Primarily because most of the other contact lens companies use pricing games which are infuriating. And you guys are straight forward about pricing.

3 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

My delivery was good considering my…

My delivery was good considering my daughters lenses are specially made we just had to wait a little longer than normal. In then end I will still continue to use WebEye care.

6 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Awesome to hear! Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Cheapest Online Contacts Site

Cheapest contacts site that I’m aware of. Lots and lots of good promos/coupons all the time. Delivery can sometimes take a while but I don’t really think that this is WebEyeCare’s fault.

2 maart 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Awesome to hear! Thank you for recommending us!

Beoordeeld met 1 van de 5 sterren

They won't process my refund after eight weeks!

I returned my contacts 8 weeks ago. They confirmed my return. And still have not processed my refund. Their policy is to refund in 2-4 weeks. I've called and emailed numerous times and they just tell me they're "getting to it.". I've lost faith this will happen and now they've just stolen my money.

UPDATE: After I filed a complaint with the Better Business Bureau I received my refund. That was a complete headache.

29 december 2024
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Thank you for your feedback. We completed your refund before your BBB complaint was filed, as you can see in the receipt we sent you. As previously mentioned, refunds typically take 1-3 business days to appear in your account. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. My sister suggested I try this company for my contact lenses. I found it easy, cost effective, and great communication regarding purchase and shipment and delivery notifications! You have a very pleased customer. My order was perfect and delivered right to my front door! Thank you!!

3 februari 2025
Review zonder uitnodiging
Logo WebEyeCare

Antwoord van WebEyeCare

Wonderful to hear! Thank you so much for recommending WebEyeCare!

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