I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and they have the best prices. Submitted an order for contact lenses and uploaded my prescription from my optometrist. This was my first time ordering from WebEyeCare. In about a we... Toon meer
Bedrijf heeft geantwoord
Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Toon meer
Bedrijf heeft geantwoord
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
10 Canal Street Suite 205, 19007, Bristol, Verenigde Staten
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered contacts and was told my prescription expired. Normally I go to the eye dr every year but my eye dr quit taking my insurance. Web eye care sends me an email saying for $19.99 they will perform an eye exam online. I am skeptical but I paid because I didn't want to wait until I find another eye dr. I take the test and they tell me that my eyes have changed and I need to see an eye dr. I paid to hear that? what a rip off. They already took the money out of my account for the contacts?
Now I'm thinking why would you take the money before everything is complete?

Antwoord van WebEyeCare
Fraudulent. At the very end of the purchase process they slip in a "processing fee" of more than 50% of the purchase price, or over $200. This allows them to advertise a price that is not remotely reflective of what they will actually charge, and therefore appear to be lower than the competition.

Antwoord van WebEyeCare
I love the fast delivery and the great price

Antwoord van WebEyeCare
The prices are very good and the service was excellent.

Antwoord van WebEyeCare
Customer service went out of their way to help me receive my order in time. Communication was great! Fast, friendly service. These guys are wonderful to work with.

Antwoord van WebEyeCare
WebEyeCare did a fantastic job with my contact lens order. I had a new script which was easy to upload on their website. The price was the best I could find on the internet. I was updated frequently about my order as well as the delivery of the product. Great Job!!!

Antwoord van WebEyeCare
Contact lens came in 4 weeks earlier than expected. Order was right too. Very satisfied with the purchase

Antwoord van WebEyeCare
A++ - Price, service, packaging
I've never had a bad experience, always reliable.
so, I keep coming back because there is a reservoir of trust that has been built up over years of buying from the company.
Sometimes I find cheaper prices, but trust and reliability are worth paying a little more for.
👍👍

Antwoord van WebEyeCare
I was having troubles navigating my order checkout. And I happened to get Mark, the Senior Customer Service Manager who was helping a new trainee through my 4-part question. We cracked jokes as they went above and beyond to deliver the best service possible. I'll be returning to Web Eye Care because I know they put great resources into training their Service Managers to go the extra mile and make it fun. Oh, and if you wanna'be extra impressed, ask Mark about state-by-state laws.
So I’ll start by saying I don’t ever write reviews, I’m super busy all the time and don’t have the time to do this. However I was so impressed with the customer service at WebEyeCare! I’ve been using WebEyeCare for a few years now for myself and my family. The ordering is super easy and simple and they have great prices! Now I placed an order like two weeks ago for my contact lenses (I was down to my last few pairs of lens) and not really thinking about it but my order never arrived...I called customer service, the gentleman who helped me was fantastic! Apparently, the order was never delivered because UPS wasn’t able to find the address and returned the order? It’s the same address I ordered to before but somehow UPS didn’t deliver it. Anyhow, now I’m on my last pair of contacts lens. The gentleman from customer service was so helpful, he sent my new order out that same morning, with overnight shipping!!! I got my lens the next afternoon!!! Wow! Really impressed and amazing service! Great job guys! You went above and beyond! You have a customer for life! Thank you! A+
Great company to purchase contacts, great price, quick delivery!
Very easy to order. My contact lens shipment was on time and efficient.

Antwoord van WebEyeCare
Super easy to order the contact lenses on line, and to upload the prescription and SUPER FAST to receive the contact lenses. Very satisfied and happy.

Antwoord van WebEyeCare
Very good prices and good service. Your order arrives on time and they keey you updated

Antwoord van WebEyeCare
I have used Web Eyecare in the past. They continue to be the most economical. It is very easy to upload prescription and fill out insurance information. For only $5.99 they deal with the insurance company. That’s a win win for me. I will definitely be using Web Eyecare again.

Antwoord van WebEyeCare
They have such great prices and always ship quickly. This is the only place I order my contacts from. Truly a 10 out of 10!

Antwoord van WebEyeCare
The sent me the wrong prescription again for my contacts I paid for it to get here faster because I really need them all to get the wrong ones again. This happened to me before they had to send me different ones again because they had the wrong prescription once again. I need the right prescription, I love ordering from you guys. I just don't like the fact that they always send me the wrong prescription when I sent my prescription to you.

Antwoord van WebEyeCare
Fast delivery, easy ordering, vast selection of contacts. Good prices.

Antwoord van WebEyeCare
They have a great selection of quality brand contacts that are delivered promptly with an easy and efficient website to use!

Antwoord van WebEyeCare
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.