Thank you for the visit last week, to check on a previous issue i had with the concervatory roof. I am very happy with your continued customer service, and always feel confident when i purchase from... Toon meer
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Always give a fantastic service. Had an issue with French doors. Customer Services were so helpful and sent Richard out as soon as they could to sort the issue. Everyone I have ever come into contact... Toon meer
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What a great experience, we had slight issue with the door handle, I rang through to customer services and within a couple of weeks a new door handle was fitted. 1st class support thank you
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Good comany with good communication , door fitting exeptional , survey not so good guy was grumpy and rude , look like he is not interested with work at all . Lady seller from other hand very knowled... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
West Yorkshire Windows is an established family business dedicated to providing traditional values such as excellent craftsmanship, value for money and outstanding customer service as well as incorporating the latest in product innovation and design. Whether it is windows, doors, a conservatory or solid roof extension product that you require, at West Yorkshire Windows we treat every customer as unique.
Contactgegevens
Unit 8 Headway Business Park, Denby Dale Road, WF2 7AZ, Wakefield, Verenigd Koninkrijk
- 0800 026 4455
- sales@westyorkshirewindows.com
- www.westyorkshirewindows.co.uk
4,7
Uitstekend
759 reviews
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Antwoord van West Yorkshire Windows
Hello Jimmy,
Thank you for your feedback. We’re pleased to hear you received good service from the builder and appreciate you taking the time to let us know.
Warm Regards, The Customer Service Team.
Super impressive
I really can’t recommend this company enough. From purchase to fitting they were incredibly knowledgeable and professional. Really good quality windows and doors. And unlike most companies their after sales service is equally as impressive. It’s rare to find the whole package these days…
14 januari 2026
Antwoord van West Yorkshire Windows
Dear Helene,
Thank you so much for your fantastic feedback! We’re delighted to hear that you’re happy with your windows and doors, and that our team were able to provide professional support from purchase through to fitting. It’s especially great to know our after-sales service met your expectations. Your kind words mean a lot to us!
Many Thanks, The Customer Service Team.
Spoken to Eric today regarding some…
Spoken to Eric today regarding some very complicated issues, what a wonderful helpful man. Very informative and knowledgeable. Went out of his way to help and explain options. Very grateful to him
5 januari 2026
Review zonder uitnodiging
Antwoord van West Yorkshire Windows
Hello Ian,
Thank you for your kind review. We’re delighted to hear that Eric was able to help you with such complex issues and that you found him informative, knowledgeable, and supportive. We’ll be sure to pass on your thanks — feedback like this is greatly appreciated.
Warm Regards, The Customer Service Team.
Door problem
They sent someone out to assess problem which we needed a part for. This was ordered and all resolved within about a week. Excellent service. Dawn was really efficient and friendly on the telephone. Really first class service.
23 december 2025
Antwoord van West Yorkshire Windows
Hello Ann,
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that the issue was assessed promptly, the required part ordered, and everything resolved within a week. It’s especially pleasing to know that Dawn provided efficient and friendly support over the telephone. We really appreciate your kind feedback and are pleased you received first-class service.
Warm Regards, The Customer Service Team.
Roy rang to say he was on way .When he…
Roy rang to say he was on way .When he arrived he identified problem with door and repaired it , it is now working perfectly
24 november 2025
Antwoord van West Yorkshire Windows
Hello Joan,
Thank you for your feedback. We're pleased to hear that Roy kept you informed of his arrival, quickly identified the issue with your door, and carried out the repair efficiently. It’s great to know everything is now working perfectly.
If you need any further assistance, we’re always here to help.
Warm Regards, The Customer Service Team.
I received first class treatment from…
I received first class treatment from West Yorkshire Windows from the time I first contacted them to completion of the installation.
All the staff were extremely helpful and friendly - nothing was too much trouble in answering queries and general enquiries.
You can trust them to do an exceptionally good job. I would certainly use them again and recommend them.
24 november 2025
Antwoord van West Yorkshire Windows
Hello Elaine,
Thank you for sharing such a wonderful review. We’re delighted to hear that you received first-class service from the moment you first contacted us through to the completion of your installation.
It’s great to know that our team’s helpfulness, friendliness and willingness to answer any queries made such a positive impression. We truly appreciate your trust in us and your kind recommendation.
We’d be more than happy to assist you again in the future whenever you need us.
Warm Regards, The Customer Service Team.
Fitters arrived on time,pleasant team…
Fitters arrived on time,pleasant team had a bit of a joke and banter.Door fitted in no time cleaned up and left every thing tidy
Job well
11 november 2025
Antwoord van West Yorkshire Windows
Dear Hazel,
Thank you for your great feedback. We’re pleased to hear that our fitters arrived on time, worked efficiently, and made the experience enjoyable. It’s also wonderful to know they left everything clean and tidy. We appreciate your kind words and are glad you’re happy with the job well done.
Kind Regards, The Customer Service Team.
The best windows
The best windows, doors and conservatory company
The after sales service is the best
Very friendly team,
Dawn, Richard and Roy thank you very much for giving me the 5 star treatment
Would recommend to everyone
Very professional from start to finish
My conservatory is more like a room which you can use all year
Thanks again
11 november 2025
Antwoord van West Yorkshire Windows
Good afternoon,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear how happy you are with your conservatory and that you’re enjoying it all year round. It’s great to know that our team — especially Dawn, Richard, and Roy — helped make your experience such a positive one. We truly appreciate your kind words and 5-star feedback.
Warm Regards, The Customer Service Team.
Took them to court
Numerous lies throughout the build, errors in their paperwork that I as a layman would not spot, and corner cutting completely destroyed any trust I had in this company. Ended up taking them to court, only for the Judge to reiterate what I'd been saying all along.
7 november 2024
Review zonder uitnodiging
Antwoord van West Yorkshire Windows
Dear Mr Kitchener,
Thank you for your feedback on your installation which was completed 2 years ago. We hope you managed to have the drainage channel installed around your structure satisfactorily. Please note that the judge didn't say that the company told numerous lies throughout the build as your review suggests, he did acknowledge that the word GULLEY could be misinterpreted to be 12 metres of surface drainage channel which we accepted.
We understand that it is important to ensure terminology used is clear and concise and have made great strides to improve the technical information provided so it is fully transparent to our customers.
Kind Regards, The Customer Service Team.
Changed our Life…
We got an extension done by West Yorkshire Windows in order to get a bigger space for family meals. The new space is now the lounge and bar area and we absolutely love it.
The whole project took just over 8 weeks and is finished to an amazing standard. Communication was always good and we were kept informed. They are always on hand to help with queries and we are so happy with our new space.
5 november 2025
Antwoord van West Yorkshire Windows
Hello Neil,
Thank you for sharing your wonderful feedback! We’re so pleased to hear that you’re enjoying your new extension and that it’s become such a special space for family time and relaxation. It’s great to know the project ran smoothly, communication met your expectations, and that you’re delighted with the final result. We’ll be sure to share your comments with the whole team — they’ll be thrilled to know their efforts made such a positive difference.
Warm Regards, The Customer Service Team.
Beautiful windows.
Everything from getting in touch with WYW, to the end being fitted was hassle free, no stress. They kept us informed all the way through. Fitters and the scaffolding contractors respected our property, huge thanks for that. I wouldn't hesitate in recommending them to all.
15 oktober 2025
Antwoord van West Yorkshire Windows
Hi Lee,
Thank you for your lovely review. We’re so pleased to hear that your experience with West Yorkshire Windows was smooth and stress-free from start to finish. It’s great to know our team and contractors treated your property with care and respect, we’ll be sure to pass on your thanks. Your recommendation means a lot to us and is greatly appreciated.
Warm Regards, The Customer Service Team.
This company has been a pleasure to deal with
This company has been a pleasure to deal with from the start. We couldn't decide on the colour for the windows initially, but there was no pressure to quickly decide. They came when they said they would, which was a relief compared to other companies. Everyone was so professional and we are pleased with the end result. The staff are a credit to the company and we would highly recommend them to anyone.
13 oktober 2025
Review zonder uitnodiging
Antwoord van West Yorkshire Windows
Dear Mrs Wilson,
Thank you so much for your wonderful review. We’re delighted to hear that you found the process pressure-free and professional from start to finish. It’s great to know our team could give you the time and support needed to make the right choice, and that you’re so pleased with the final result.
We truly appreciate your recommendation and kind words about our staff.
Many Thanks, The Customer Service Team.
Antwoord van West Yorkshire Windows
Hello Steve,
Thank you for your review.
We’re really pleased to hear you’re happy with your new conservatory door and the fitting work carried out.
We appreciate you taking the time to share your feedback.
Kindest Regards, The Customer Service Team.
Most of our windows were installed by…
Most of our windows were installed by Yorkshire windows in 2018, but could not afford to replace two. Fast forward to this year, and we contracted West Yorkshire windows to replace them.
The process was easy, with no pressure. Their team is professional throughout, the installation team polite, and removed the old windows and left the install clean and tidy.
Overall I would highly recommend them, they even installed a lock I had purchased but could not fit in my French doors, (I know my limitations.)
26 september 2025
Antwoord van West Yorkshire Windows
Hello Graham,
Thank you for sharing your experience! We’re delighted you chose to return to us to complete your window replacements. It’s great to hear the process felt smooth and pressure-free, and that our installation team left everything clean and tidy. We’re also pleased they could help with the lock! We really appreciate your recommendation.
Kindest Regards, The Customer Service Team.
Great job love the door good work men…
Great job love the door good work men door looks great
24 september 2025
Antwoord van West Yorkshire Windows
Hello Michael,
Thank you for your lovely feedback. We’re delighted to hear that you’re so pleased with your new door and that our installation team did a great job. We’ll be sure to pass on your comments to them.
We really appreciate your recommendation.
The Customer Service Team.
Prompt arrival of the engineer
Prompt arrival of the engineer, sorting the problem and providing useful advice
17 september 2025
Antwoord van West Yorkshire Windows
Dear Khalid,
Thank you for sharing your feedback. We’re really pleased to hear that our engineer arrived promptly, was able to resolve the issue, and provided you with helpful advice. We truly appreciate you taking the time to let us know, and please remember we’re always here to assist whenever you need us.
Warm Regards, The Customer Service Team.
We had 2 new doors fitted the…
We had 2 new doors fitted the workmanship is brilliant, and the fitters were very friendly and cleaned everything up as they went along, so satisfied
8 september 2025
Antwoord van West Yorkshire Windows
Hi Denis,
Thank you for your lovely feedback! We’re so pleased you’re happy with your new doors and the workmanship of our fitters. It’s great to hear everything was left clean and tidy too. We really appreciate your recommendation!
Warm Regards, the Customer Service Team.
Timely, Efficient and Professional
West Yorkshire Windows gave us a timetable for our 5 windows to be replaced and they adhered to it. Everything went to plan. We were pleased with the detailed specifications of each window which was informative, something we had not had before. We had 1 or 2 finer points of concern but these were addressed very efficiently. Good communication links.
Their workmen were very professional and approachable. We are very pleased with the finished job.We now have our 20 year Guarantee and are awaiting our FENSA Certificate. Excellent work.
9 september 2025
Antwoord van West Yorkshire Windows
Good afternoon Arnold,
Thank you for sharing your kind feedback. We’re delighted to hear that the installation went smoothly and that you were pleased with the specifications, communication, and professionalism of our team. It’s wonderful to know you’re happy with the finished job and the peace of mind your 20-year guarantee brings. We hope you enjoy your new windows for many years to come!
Kind Regards, The Customer Service Team.
The windows are excellent quality and…
The windows are excellent quality and keep noise to a minimum. We instantly noticed how much warmer our home was. The aftercare service, is exceptional, with queries dealt with swiftly and efficiently. I would highly recommend.
3 september 2025
Antwoord van West Yorkshire Windows
Dear Sarah,
Thank you for your lovely review. We’re delighted to hear that you’ve noticed such a difference in warmth and noise reduction with your new windows. It’s also great to know our aftercare team have been able to support you swiftly and efficiently. We really appreciate your recommendation.
Many Thanks,
The Customer Service Team.
Highly recommend
Highly recommend. Had composite door installed I love the finished result. Fitter did exceptional job he was friendly, polite and very hard working. Protected my carpet and cleared up thoroughly after installation. All staff I encountered from original quote to completion were excellent. In particular Keely stands out for providing excellent customer service.
19 augustus 2025
Antwoord van West Yorkshire Windows
Hi Denise,
Thank you for your wonderful feedback! We’re delighted to hear you love your new composite door and that the installation went so smoothly. Keely and the rest of our team will be thrilled with your kind words about their service, professionalism, and attention to detail. We truly appreciate your recommendation!
Kind Regards, The Customer Service Team.
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