Thank you for the visit last week, to check on a previous issue i had with the concervatory roof. I am very happy with your continued customer service, and always feel confident when i purchase from... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Always give a fantastic service. Had an issue with French doors. Customer Services were so helpful and sent Richard out as soon as they could to sort the issue. Everyone I have ever come into contact... Toon meer
Bedrijf heeft geantwoord
What a great experience, we had slight issue with the door handle, I rang through to customer services and within a couple of weeks a new door handle was fitted. 1st class support thank you
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Good comany with good communication , door fitting exeptional , survey not so good guy was grumpy and rude , look like he is not interested with work at all . Lady seller from other hand very knowled... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
West Yorkshire Windows is an established family business dedicated to providing traditional values such as excellent craftsmanship, value for money and outstanding customer service as well as incorporating the latest in product innovation and design. Whether it is windows, doors, a conservatory or solid roof extension product that you require, at West Yorkshire Windows we treat every customer as unique.
Contactgegevens
Unit 8 Headway Business Park, Denby Dale Road, WF2 7AZ, Wakefield, Verenigd Koninkrijk
- 0800 026 4455
- sales@westyorkshirewindows.com
- www.westyorkshirewindows.co.uk
4,7
Uitstekend
759 reviews
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West Yorkshire Windows.
West Yorkshire Windows came and replaced 5 windows in one day with no issues, Would highly recommend.
7 augustus 2025
Antwoord van West Yorkshire Windows
Hello Don,
Thank you for your review! We’re delighted to hear that your window replacements went smoothly and that you’re happy with the service. We really appreciate your recommendation!
Kindest Regards, The Customer Service Team.
Great work from start to finish and very happy with the end result, love my conservatory ly,
Every thing went smoothly,and each day they finished and cleaned up everything before they left and was very pleased with the end result it looks Great
4 augustus 2025
Antwoord van West Yorkshire Windows
Dear Janet,
Thank you so much for your kind feedback. We’re delighted to hear how happy you are with your new conservatory and that everything went smoothly from start to finish. It’s great to know our team kept things tidy each day and delivered a result you love. We truly appreciate you choosing us and hope you enjoy your conservatory for many years to come.
Warm Regards, The Customer Service Team.
All went well with our new conservatory…
All went well with our new conservatory constructed by West Yorkshire Windows which have proved to be as good as we were assured. We have had some very strong winds recently and the conservatory inside window ledges were completely clean. No debris like our previous one. Very impressed.
31 juli 2025
Antwoord van West Yorkshire Windows
Dear Marjorie,
Thank you for sharing your experience. We’re so pleased to hear your new conservatory has lived up to expectations. It’s great to know you’ve noticed such an improvement compared to your previous one. We truly appreciate your kind words and are delighted you’re impressed with the results.
Warm Regards, The Customer Service Team.
New Look.
From stating to look at options, designes colours and then installation for a new look of our Bungalow, Yorkshire Windows with its experience fulfilled or total requirements without any stress.
7 augustus 2025
Antwoord van West Yorkshire Windows
Dear Ken,
Thank you for your wonderful feedback. We’re delighted to hear that your experience with us was smooth and stress-free. It’s fantastic to know you’re happy with the new look of your bungalow.
Kindest Regards, The Customer Service Team.
Excellent service.
From the initial enquiry, to seeing the fitters off the property everything went very smoothly. When the representative arrived he was well presented and courteous. Listened to our request and explained how things would progress. He took measurements and showed products available. A visit to the showroom to view the products and deposit paid. The doors were fitted within two weeks by two very capable guys, who again, were well presented and respectful of our property. A final call to arrange the guarantee and all is good in the world. Would recommend to family and friends.
14 juli 2025
Antwoord van West Yorkshire Windows
Hello Kevin,
Thank you for your kind feedback. We’re delighted the process was smooth from start to finish and that our team impressed you with their professionalism and respect for your property. Enjoy your new doors, and thank you for recommending us!
Have a good day, The Customer Service Team.
Excellent product
Excellent product. Everything went smoothly from order to completion.
Wonderful after care service on our conservatory which was built 8 years ago.
6 augustus 2025
Antwoord van West Yorkshire Windows
Dear Alan,
Thank you for your lovely review. We’re delighted everything went smoothly with your order and that you’re still enjoying your conservatory after 8 years. It’s great to hear our aftercare service met your expectations too.
Kind Regards, The Customer Service Team.
Antwoord van West Yorkshire Windows
Dear Annemarie,
Thank you for your kind words. We’re pleased you found our service quick and efficient, and we truly appreciate your recommendation.
Warm Regards, The Customer Service Team.
We had a problem locking the door
We had a problem locking the door
Called WYE for advice and assistance even though it is 5years since we had the door installed
They attended next day fixed the problem and advised the cause and at no cost
From start to finish they were so helpful
6 augustus 2025
Antwoord van West Yorkshire Windows
Hello Grant,
Thank you for sharing your experience! We're glad to have helped resolve the issue under your guarantee, even five years after installation. It’s great to hear the team was so helpful from start to finish!
Kind Regards, The Customer Service Team.
Richard came
Richard came. Polite, experienced, explained what needed to be done. he did the job and was very clean.
16 juni 2025
Antwoord van West Yorkshire Windows
Hello Michael,
Thank you for your feedback! We're pleased to hear Richard was polite, knowledgeable, and thorough, leaving the job clean and tidy.
If we can assist further, please feel free to reach out.
Warm Regards, The Customer Service Team.
Antwoord van West Yorkshire Windows
Good morning Sharon,
Thank you! We're delighted you had a great experience with our company and fitting team.
Many Thanks, The Customer Service Team.
Friendly and efficient staff.
Friendly and efficient staff.
Excellent information.
Excellent quality and range of products.
Prompt service.
1 augustus 2025
Antwoord van West Yorkshire Windows
Hello Angela,
Thank you for your wonderful feedback! We’re delighted to hear you found our staff friendly and efficient, and that you’re pleased with the quality, range of products, and prompt service. Your kind words mean a lot to us!
Kindest Regards, The Customer Service Team.
Great customer service
31 juli 2025
Antwoord van West Yorkshire Windows
Good morning,
Thank you for your kind words! We're glad you had a great customer service experience with us.
The Customer Care Team.
New front door
Great experience from first visit to installation. Delighted with our new door. Courteous and efficient service. Have just recommended the company to a neighbour.
31 juli 2025
Antwoord van West Yorkshire Windows
Dear Mary,
Thank you so much for your wonderful feedback! We're delighted to hear you had a great experience from start to finish and that you're happy with your new door.
We really appreciate you recommending us to your neighbour!
Warm Regards, The Customer Service Team.
Good quality
The quality of West Yorkshire Windows is excellent, any issues were dealt with, doors realigned to fit perfectly. Overall worth fitting West Yorkshire Windows.
15 juli 2025
Antwoord van West Yorkshire Windows
Hello Shirley,
Thank you for your positive feedback! We’re glad to hear you’re happy with the quality of West Yorkshire Windows and that any issues were promptly addressed. It’s great to know your doors now fit perfectly. We appreciate your recommendation and look forward to assisting you again in the future.
Kindest Regards, The Customer Service Team.
Antwoord van West Yorkshire Windows
Dear Wendy and Terry,
Thank you for your great feedback! We’re delighted to hear you’re really pleased with the quality of your new door.
Warm Regards, the Customer Service Team.
excellent service
excellent service for work under guarantee. prompt and reliable. Engineer was most helpful and knowledgeable.
17 juli 2025
Antwoord van West Yorkshire Windows
Dear Peter and Marion,
Thank you for your kind review! We're delighted to hear that you received excellent service and that our engineer was prompt, reliable, and helpful. Providing knowledgeable and efficient support under guarantee is something we take great pride in. If you ever need anything in the future, we're always here to help.
Warm Regards,
The Customer Care Team.
Definitely use them again
Easy to contact, friendly service and speedy efficient work carried out
17 juli 2025
Antwoord van West Yorkshire Windows
Hello Patricia,
Thank you for your lovely feedback! We're so pleased to hear you found us easy to contact and that the service was both friendly and efficient.
It’s great to know the work was carried out promptly and to your satisfaction – we really appreciate you taking the time to share your experience.
Kindest Regards, The Customer Service
Thank You to Carl at West Yorkshire…
Thank You to Carl at West Yorkshire Windows – Truly Professional and Understands What You Need!
When we decided it was time to look at new extension for our home, honestly, the thought of dealing with sales pitches and endless back-and-forths was a bit daunting. But then we got in touch with West Yorkshire Windows, and specifically, we had the pleasure of dealing with Carl – and what a difference he made!
Right from our very first conversation, Carl was a breath of fresh air. There was no messing about, no trying to sell us something we didn't need, and absolutely no waffle. He was incredibly straight-forward, which we really appreciated. He laid everything out for us – the options, the process, the costs – clearly and concisely. It felt like he was genuinely helping us understand everything, rather than just trying to close a deal. That kind of honesty and directness builds trust immediately.
What really impressed us was how well Carl understood what we were looking for. We had a few specific ideas and some concerns, and he just listened.
He didn't interrupt, he didn't try to steer us in a different direction; he just took it all in and then offered solutions that actually made sense for our home and our budget. It was like he just 'got' it, and that made the whole experience so much easier and far less stressful than we anticipated.
The professionalism from start to finish was top-notch. Carl was always punctual, his communication was excellent, and he kept us informed every step of the way. It’s rare to find that level of dedication and clarity these days.
If you're in the market for new extension or anything related to of such and want an experience that's free of pressure, full of clarity, and handled by someone who genuinely listens and understands, then we absolutely recommend Carl and West Yorkshire Windows.
He really made the whole process straightforward and genuinely pleasant. We're so pleased with the outcome, and it’s largely thanks to Carl's fantastic approach.
1 juli 2025
Review zonder uitnodiging
Antwoord van West Yorkshire Windows
Good morning Naganathan,
Thank you so much for your thoughtful and generous feedback. We’re absolutely delighted to hear how positive your experience was and especially pleased that Carl made such a lasting impression. Providing a professional, honest, and pressure-free service is something we really pride ourselves on, and it’s wonderful to know that Carl delivered exactly that. It’s great to hear that he was able to understand your needs so clearly and guide you through the process with clarity and care.
We’ll be sure to share your comments with Carl and the wider team – they’ll be thrilled to know their efforts made such a difference. Knowing you’re so pleased with the end result means a great deal to us. Thank you once again for taking the time to share your experience, and for recommending us so highly – it truly means the world.
Warm Regards, The Customer Care Team.
Happy customer
Happy with the initial window install in our property 2 years ago and the customer and technicl support we received when we had a small issue recently.
17 juni 2025
Antwoord van West Yorkshire Windows
Hello John,
Thank you for your feedback! We're delighted to hear you were happy with the original window installation and that our aftercare service team was able to assist you recently. We really appreciate your continued trust and are always here if you need anything in the future.
Warm Regards,
The Customer Care Team.
The installer repaired the problems we…
The installer repaired the problems we were having with the bi-fold doors and our windows. He explained everything he was doing at every step.
18 juni 2025
Antwoord van West Yorkshire Windows
Good morning John,
Thank you for your feedback! We're glad to hear the installer was able to resolve the issues with your bi-fold doors and windows. It's great that he kept you informed throughout the process. If you need anything in the future, we’re here to help!
Warm Regards, The Customer Service Team.
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