Wheelbasealloys Reviews 

12.510
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Good prices, large range of wheels to choose from. Took advance of the tyer package and added pressure senors to. Packed really well and delivered with out any hassle at all as you can select delivery... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent friendly and helpful customer service. Our BMW 3 Series had run flat wheels which kept cracking because of the condition of our roads. Bought new wheels with tyres which will resolve this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service. Got back to me straight away when i asked questions. Kept upto date with my order. Wheels arrived well packaged and on time. Daniel was very helpful. Highly recommend for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good prices, large range of wheels to choose from. Took advance of the tyer package and added pressure senors to. Packed really well and delivered with out any hassle at all as you can select deli... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

Wheelbase Alloy Wheels. Leading UK retailer of Quality Alloys and Tyres. Supplier's of Ace Alloy Wheels , Konig Alloy Wheels and HRS Alloy Wheels

Wheelbasealloys.com

Geschreven door het bedrijf

We're commited to our Customers
Buy Alloy Wheels from Wheelbasealloys.com an official distributor of Performance Alloy Wheels and Tyres. Wheelbasealloys.com is the UK's number 1 Alloy Wheels Shop. Open 9am to 6pm Monday to Friday & 9am to 5:30pm Saturday. Full on Site fitting service available at our store in Manchester. Call our experts on 0800 130 3400
Next Day Delivery
For standard stock you can opt to have your goods delivered the very next day (£25.00 charge applies)
Excellent Customer Service
Wheelbasealloys.com has extensive expertise in the packaging sector and a dedicated customer service team that is on-hand to answer any customer query. This knowledge has been transferred to our website, which aims to give customers information, demonstration videos and guides to help them make an informed decision.

14 Day Money Back Guarantee

Buy with confidence

Buy with confidence
We offer a 14 day money back guarantee. Returns are accepted within 14 days for any unused items. To return the item please contact our customer services on 0800 130 3400.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

13K reviews

5 sterren
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3 sterren
2 sterren
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4,8

Alle reviews

(12.510)

1.383 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service and kept me informed

Great service and kept me informed , there was a slight issue on delivery with a centre cap being damaged but it was resolved quickly and 2 new centre caps arrived.

I with definitely recommend 👍🏻

7 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Lee,

Thanks for the great review! I'm glad we kept you updated throughout and were able to get the damaged centre cap issue sorted quickly with replacements.

Thanks for your patience and for recommending us. It's really appreciated, and I hope you enjoy your new wheels! 👍

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

I've ordered alloy wheels seven days…

I've ordered alloy wheels seven days ago and received an email from them that my order it's been a process and it will be a 1-2 days from now (email) to be delivered.
Then another email.. my order will be dispatched when it will be processed..
Still have no email, no info, no contact..I bit worried 😟
I'm very disappointed and concerned if I'll receive what I've been paid for.

3 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Bea,

I'm really sorry you've been left waiting without a clear update. I completely understand why you're worried, especially when you've spent your money and have been given conflicting information about when your wheels will arrive.

We should be keeping you informed, and I apologise that we haven't done that in this case. I appreciate how frustrating it must be to receive emails saying different things and then hear nothing further.

I'd like to look into your order personally and find out exactly what's happening. Please email me directly at Russell.Daniel@Wheelbasealloys.com with your order number, and I'll investigate this with the team and get you a clear update.

I'm sorry again for the worry and inconvenience caused. Thank you for bringing this to my attention.

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

I have to say Excellent Service Please…

I have to say Excellent Service Please Note that your Wheels may arrive a little quicker than you think. As for the Wheels themselves really Pleased with the Look and Quality.

28 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear John,

Thanks for the great review! I'm really pleased your wheels arrived quickly and that you're happy with the look and quality.

It's always good to hear when everything comes together as expected. Thanks again for choosing Wheelbase, and I hope you enjoy your new wheels!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Ordered 4 alloys with winter tyres

Ordered 4 alloys with winter tyres. Arrived in no time great service would recommend to anyone well done wheelbase

21 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Fiona,

Thank you for your fantastic feedback! We're delighted to hear that your four alloy wheels with winter tyres arrived so quickly and that you're happy with the service you received.

We really appreciate your recommendation and your kind words. Thank you for choosing Wheelbase, and we hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 4 van de 5 sterren

Got my new wheels Tuesday look great…

Got my new wheels Tuesday look great unfortunately went to get them fitted today and they have sent the wrong spigot rings nearly 1cm too big for my wheel hub, sent a email got no reply so I’ve at purchase them myself seems like this company just simply don’t reply to emails at all shocking.

UPDATE
I have received a good response from the customer service team who were apologetic in sending the wrong spigot rings and are sending me some replacements. So I’ve added an extra star for the willingness to help.

9 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Stokes19,

Thank you for your feedback. I'm pleased to hear that your new wheels look great, but I'm genuinely sorry that your experience has been let down by the incorrect spigot rings and the lack of response to your email.

I understand how frustrating it must have been to arrange fitting only to discover that the rings supplied were the wrong size, leaving you to purchase replacements yourself. We appreciate that this has caused unnecessary inconvenience and expense, and we're sorry that we didn't provide the support you expected.

We take feedback like this seriously, particularly regarding the accuracy of the parts supplied and the importance of responding promptly to customer enquiries. This isn't the level of service we want to provide.

I'd appreciate the opportunity to look into this personally. Please contact me directly at Russell.Daniel@Wheelbasealloys.comwith your order details so I can investigate what happened and discuss the cost of the replacement rings with you.

I'm sorry again for the frustration caused, and thank you for bringing this to my attention.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Customer service and product

Customer service was incredible and the wheels look great.

1 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Abs,

Thank you for your lovely feedback! We're delighted to hear that you received incredible customer service and that you're pleased with how your new wheels look.

Your kind words mean a lot to the team, and we really appreciate you choosing Wheelbase. We hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

So easy to order and deal with…

So easy to order and deal with wheelbase. Ordered on a Tuesday and wheels arrived on the Thursday with tyres fitted and balanced along with centring spigots. Overall great service

29 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Trevor,

Thank you for your fantastic review! We're delighted to hear how easy you found the ordering process and that your wheels arrived so quickly, fully fitted and balanced with the correct centring spigots.

We always aim to make the whole process as straightforward and convenient as possible, so it's great to know we delivered on that. Thank you for choosing Wheelbase and for taking the time to share your experience.

We hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Don’t go anywhere else

I have used Wheelbase twice now and their service is second to none. The website is simple and clear and has all the information you need to make an accurate decision. The ordering and delivery process was faultless, and importantly the communication from Wheelbase between the order and the delivery was excellent. They didn’t leave me in the dark wondering what was happening. I think this is an important difference when you are dealing on line.

1 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Phil,

Thank you for your fantastic review and for choosing Wheelbase for a second time!

We're delighted to hear that you've found our website clear and easy to use, and that the ordering, delivery and communication throughout the process have all been faultless. We completely agree that keeping customers informed is especially important when shopping online, so it's great to know this made a positive difference to your experience.

Your loyalty and recommendation mean a great deal to us. Thank you for taking the time to share such detailed feedback, and we look forward to helping you again in the future!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Best off lads acted immediately after…

Best off lads acted immediately after the order ;

Simple ordering process jist insert your car make sure to match ET if rims and that is all

After 2/3 days max get home well packed the new products rims,I got rims

23 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear JustAnswer,

Thank you for your great review! We're delighted to hear that you found our ordering process simple and straightforward, and that your new alloy wheels arrived promptly and well packaged.

We always aim to make choosing the right wheels as easy as possible, so it's great to know you had such a positive experience with Wheelbase.

Thank you for your support, and we hope you enjoy your new rims!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Wheel base was very good to deal with…

Wheel base was very good to deal with and good customer service and.the wheels was excellent quality and delivery was quick hassle free experience will be using them to get a spare wheel so ive got a spare wheel

1 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mark,

Thanks for the great review! I'm really pleased to hear you're happy with the wheels and that everything went smoothly with the order and delivery.

It's great to hear you'll be coming back to us for a spare wheel as well. Thanks again for choosing Wheelbase, and we look forward to helping you again!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

My experience is on par with the…

My experience is on par with the previous review. My wife’s wheels and tyres were shown in stock and going from the time we ordered, they should have arrived earlier this week but yet nothing.
The original tyres we ordered were apparently not in stock so they offered an alternative of which we accepted. We were then told they should arrive mid this week but it’s Friday and still nothing.
This is the second set of wheels we have ordered from this company and I’m not confident I’ll be returning for future purchases once the wheels finally arrive.
Such a shame.

5 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Adam,

Thank you for taking the time to share your feedback. I'm genuinely sorry to hear that you've experienced similar issues with your wife's order, particularly as this is your second purchase from Wheelbase.

I completely understand your frustration. Your wheels and tyres were showing as in stock, and you had a reasonable expectation that they would arrive earlier this week. To then be told that the original tyres were unavailable, accept an alternative, and still be left waiting beyond the revised estimated arrival time is understandably disappointing.

We're grateful that you've chosen Wheelbase again, which makes it all the more disappointing to hear that this experience has affected your confidence in ordering from us in the future. We know how important accurate stock information, reliable delivery estimates and clear communication are, and we're sorry that we haven't met your expectations.

I'd like to look into your wife's order personally and establish what's causing the delay. Please contact me directly at Russell.Daniel@Wheelbasealloys.com with your order number so I can review this with the team and provide a clearer update.

I'm sorry again for the inconvenience and frustration caused. Thank you for bringing this to my attention, and I hope we can resolve the situation and restore your confidence in Wheelbase.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 4 van de 5 sterren

Primary Delivery Issue, now rectified ⭐️

I ordered alloys and tyres on the 24th Sep. I still don't have my alloys or no sign of them coming, despite calling them on Friday last week 2nd October to enquire as to whats taking so long. My Dad also ordered wheels on the 25th of Sep at my recommendation, he chose wheels "in stock" only to find that once he parted with £2k also that he'd have to wait a month for them to be made in Europe and shipped to the UK.

Both me and my Dad are considering retracting our cash orders and going elsewhere.

***UPDATE***

After talking to one of the gents at Wheelbase via email, we were given very detailed information about the issues with our respective orders. Daniel R, went out of his way to assist and offered a good will gesture to make up for the inconvenience.

With this, I've changed my 1 🌟 review to a 4 🌟 to reflect the professional approach taken by Daniel, the last person I talked to, that actually resolved our concerns.

6 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Kyle,

Thank you for taking the time to share your feedback. I'm genuinely sorry to hear about the delays with both your order and your father's order, particularly as you recommended Wheelbase to him based on your own experience with us.

I completely understand your frustration. You ordered your alloys and tyres on 24th September and, having already contacted us on 2nd October for an update, you were understandably expecting clearer information and progress by now. I'm also sorry that your father's wheels were shown as in stock when there was subsequently a longer wait involved. I appreciate how disappointing this is, especially after spending a significant amount of money.

This is not the level of communication or service we aim to provide, and I would like the opportunity to look into both orders personally and establish exactly what has happened with the stock and delivery timescales.

Please contact me directly at Russell.Daniel@Wheelbasealloys.com with both order numbers, and I'll review the situation with the team and come back to you with a clear update.

I'm sorry again that we have put you in this position, particularly after you trusted us enough to recommend Wheelbase to your father. We appreciate your feedback and would welcome the opportunity to put this right.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

Review about customer service absolutely dreadful

Review about customer service not product

Worst experience I’ve ever had buying something online.

Never in my life have I written a review but I feel that other people should know what they are in for when dealing with them

Could not have had a worse experience with these guys all the way up until the end they have messed me around

ordered wheels for a specific time slot that I would be home had even booked the time off, was rang back and told that wasn’t the right price days after said delivery time and that they were nearly double for my size despite saying differently on the website with “best fitting supplied” on the description

after changing the wheels to ones in my budget I was told they would be put on order and I would be contacted back, after ringing back more than a few days later was told that the wheels weren’t ordered and that they’ve sorted it this time which went onto have further problems

few days later get a text through saying the wheels aren’t available and wouldn’t be coming after already going through this once, rang back and was told this was a mistake Again and that they would ring me when they had shipped over from another country as they had apparently missed 3 pallets non of which was passed on to me until I had called them again…

They had agreed over the phone that they would ring me when the wheels arrived so I could come and collect them as I might not be in, I have had a shipping confirmation today with no phone call to agree a date of arrival keep in mind we agreed on the phone that I would collect them

I have had to chase and chase to get anywhere with 0 support absolutely useless employees and the worst customer service I have ever experienced full stop. I won’t be touching this website again and will definitely be sending people elsewhere awful customer service

6 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Jack,

Thank you for taking the time to share such detailed feedback. I'm genuinely sorry to hear about your experience with our customer service and the frustration you've been caused throughout the process.

I completely understand why you're disappointed. Having arranged your availability around the original delivery, then being told the pricing was different from what was shown on the website, followed by changing the wheels, further delays and conflicting information about availability, you should not have had to repeatedly chase us for updates.

I'm also particularly sorry that we agreed over the phone that you would be contacted when the wheels arrived so you could arrange collection, yet a shipping confirmation was sent without that call taking place. I appreciate how frustrating this must have been, especially after the issues you had already experienced.

The level of communication and follow-up you've described is not what we expect from our team. I would like to personally review what happened, including the order history and the conversations you've had with us, so we can understand where the process broke down.

Please contact me directly at [Russell.Daniel@Wheelbasealloys.com](mailto:Russell.Daniel@Wheelbasealloys.com) with your order details. I'll look into this personally and discuss your experience with the team.

I'm sorry again that we have let you down and that you were left feeling you had to chase us at every stage. We appreciate you bringing this to our attention and would welcome the opportunity to address your concerns properly.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

First Class service

I required a set of splined wheelnuts for my Bola Alloy wheels previously purchased from Wheelbase. Damian had no bother identifying the correct nuts which arrived at my door 2days later.
Wheelbase are friendly and knowledgeable.
The service was efficient and delivery First Class. Highly recommended. 5*

24 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mike,

Thanks for the great review! I'm glad Damian was able to identify the correct wheel nuts for you and get them out to you so quickly.

I'll make sure he sees your kind words. We really appreciate the recommendation and are pleased you had such a good experience with us.

Thanks again for choosing Wheelbase!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant , we had a delivery problem and they were on it and kept me informed throughout , would highly recommend

10 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Paul,

Thanks for the great review! I'm glad we were able to get on top of the delivery issue and keep you updated along the way.

We really appreciate your patience and recommendation. Thanks again for choosing Wheelbase!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish

26 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Neil,

Thanks for the great review! I'm really pleased to hear you were happy with the service from start to finish.

Thanks again for choosing Wheelbase and taking the time to leave us a review. It's much appreciated!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Unbelievably easy website to navigate…

Unbelievably easy website to navigate and order what you want, the delivery time is second to none really good company to use

25 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Customer,

Thanks for the great review! I'm really pleased to hear you found the website easy to use and that your order arrived so quickly.

We want to make ordering wheels as straightforward as possible, so it's great to hear you had such a good experience with us.

Thanks again for choosing Wheelbase. It's much appreciated!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

very good service

very good service
kept updated
very good quality

1 oktober 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mr X,

Thanks for the review! I'm glad you were happy with the service, the updates throughout your order, and the quality of the wheels.

Thanks again for choosing Wheelbase. I really appreciate your support!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Fabulous looking wheels. No more loss of air pressure. I should have renewed my alloys years ago.

1 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Alan,

Thanks for the great review! I'm really pleased you're happy with the new wheels and that you've noticed an improvement with the air pressure too.

It's always good to hear when a new set of alloys makes such a difference. Thanks again for choosing Wheelbase, and enjoy your new wheels!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Great company who kept in contact with my right through to delivery. Absolutely painless buying process and really impressed with the quality of the final product and range of options. Highly recommended.

23 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Nick,

Thanks for the fantastic review! I'm really pleased to hear everything went smoothly and that you were happy with the communication, the range of wheels available and the quality of your order.

We know it's important to keep customers updated, so it's great to hear that made the experience easier for you.

Thanks again for choosing Wheelbase and for the recommendation. I really appreciate it!

Kind regards,

Russell Daniel
Wheelbase Alloy Team

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