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whiteroad.co.uk Reviews 

134
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

I selected the wrong ticket by accident and I couldn’t go back to selected the correct one, instead I had to wait 30 mins for my basket to time out. It would be better if you could delete the ticket y... Toon meer

Beoordeeld met 5 van de 5 sterren

My week in l2a is sick af. Shoutout to ben he’s been well good, as a good friend once said: An absolutely outstanding ski rep. Friendly, organised, and always going the extra mile to make sure ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Planning, preperation and execution of our ctrl.altconnect launch trip could not have gone better. Finn, Brad, Issy and the rep team such as Louise, Lottie, Sierra and Frankie made our week in L2A b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Whiteroad handled a massive group of us (200-300) pretty flawlessly, organised events and even had people looking out for those among us who maybe got a little bit too pickled. Our room rep, Ruth,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Skivakanties
  2. ook in
  3. Excursiebedrijf
  4. Reisbureau
  5. Reiszoekmachine
  6. Sporttourbedrijf
  7. Touroperator

Over whiteroad.co.uk

Geschreven door het bedrijf



WhiteRoadis a UK-based ski holiday specialist that organises group ski trips for companies, communities and colleagues. We work with corporate teams, grad schemes, community clubs, sports groups and military units, planning and running group ski holidays from start to finish. With over a decade of experience in group travel, we've helped organisations of every size get their people onto the mountain together.

Every WhiteRoad trip is built around a single point of contact: a dedicated account manager who manages the full package, including flights, transfers, accommodation and lift passes, so organisers don't have to coordinate multiple suppliers themselves. Accommodation options range from 3-star to luxury 5-star, so groups can choose a tier that suits their budget without switching providers.

What sets WhiteRoad apart from other UK ski operators is our focus on the wellbeing and mental health benefits of group travel. We believe time away as a team does more for morale, connection and mental wellbeing than most other work or community events, and we build our trips with that outcome in mind, not just the logistics.

All WhiteRoad bookings are ABTOT protected, and we offer transparent, all in pricing with no hidden extras, so organisers know the full cost upfront.

If you're planning a ski trip for a company, community group or club, get a quote from WhiteRoad's team of group ski specialists.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(134)

81 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant experience with my company

Brilliant experience with my company. Also the help was super efficient. The team managed to change my inbound transfer within an hour to help me. Highly recommend

27 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Paul

Great to hear a swap was easily made. We appreciate your positive feedback greatly!

Beoordeeld met 5 van de 5 sterren

Whiteroad greatness

Whiteroad we're so great and all of their reps were so nice, especially Louise! The reps were always welcoming and very easy to talk to.

27 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Cordelia

Thanks for your review! Great to hear the team are performing to the standard we expect!

Beoordeeld met 5 van de 5 sterren

Amazing Week Skiing

Amazing group of reps, super helpful and fun, knew all the best places to go on and off the slopes.

21 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Harry

Thanks for your kind words. We are really pleased to hear you had a great experience!

Beoordeeld met 5 van de 5 sterren

Sick trip once again

Sick trip once again! WhiteRoad reps always keen to help especially Ellie and Louise!

21 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi James,

Great to hear the rep team are on it and you enjoyed your holiday!

Beoordeeld met 5 van de 5 sterren

Amazing time with a great group of people

All the Whiteroad representatives were so outgoing and really great conversationalists - never a dull moment with them.

They were easy to connect with and a lot of fun all while maintaining an air of professionalism and guidance.

My only complaint is one of them took my where's Wally hat 😞😅.

A special mention to Cam who was great company while a few of us waited for our rooms to be ready.

All in all, had an amazing time and looking forward to sharing the slopes with them again.

14 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Adam

We are glad you had a great experience and our resort team was on the case for ensuring you had a good holiday - Wally hat loss aside, it sounds like you had a lot of fun!

Send us a message to Hello@whiteroad.co.uk and let us know if once you have booked onto next year's trip, and we will bring you out a replacement hat!

Beoordeeld met 5 van de 5 sterren

One of the best weeks of my life

This has been one of the best weeks of my life. The Whiteroad team has been amazing, they have the knowledge, the contacts, the network. They know the best activities, places, and events. Lottie and Ellie helped me out so much! They were amazing!

26 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi David

A huge statement, glad to hear you had an amazing time and the resort team were on hand to assist

Beoordeeld met 5 van de 5 sterren

5* trip

5* trip, with Chris and Ben. Everything ran smoothly and was well organised

Big shoutout to Chris especially, went above and beyond all well and made the experience what it was.

Would definitely go again

27 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Jason

We are happy to hear you will come on a trip again, and Chris and Ben looked after you well on this trip!

See you next time in the mountains!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! Before the trip it was very easy as Whiteroad sorted everything. Then on the trip everything went to plan and the reps were great - very helpful and a good laugh - especially Louise and Sasha!!

21 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Ben

Thanks for your review

We are glad you had such a positive experience :)

Beoordeeld met 5 van de 5 sterren

WHAT A TRIP

I’ve been on a fair few ski trips, but this one takes the cake. An inclusive community with ctrl.alt.connect and some incredible reps to help make the trip the best it can be. Louise, Ben, Josh, Sierra, Frankie, and Lottie! They have been incredible this week and made me feel so included and I have enjoyed every second!

24 maart 2026
Review zonder uitnodiging
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Hi Lewis

Thanks for your review - glad to hear the team smashed it and elevated your experience!

Beoordeeld met 5 van de 5 sterren

Professional and a right good laugh

The team at Whiteroad were so helpful and were very responsive to any questions we had before and during our trip to Alpe D'huez. Ruth was a star!

18 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Alex

Thank you for your kind words - we will pass them on to the team that was in resort with you

Beoordeeld met 5 van de 5 sterren

We came out with jaguar Land Rover for…

We came out with jaguar Land Rover for a week in les duex alpes and icl this week has been class. My mate Ben has done everything he can to make this the best week. If I come again Ben better be there.

25 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Devon

Great to hear you and your colleagues at Jaguar Landrover had fun again. We look forward to organising next year's trip with your group leaders soon!

Beoordeeld met 5 van de 5 sterren

Sierra!

Sierra! She was the best rep I've ever met! She provided excellent customer service and went above and beyond! She was so welcoming and was a legend! 10/10 if you meet her be lucky to be in her presence!

24 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Matthew

Thanks for your review - great to hear you had a good experience and Sierra was elevating this!

Beoordeeld met 5 van de 5 sterren

My week in l2a is sick af

My week in l2a is sick af.
Shoutout to ben he’s been well good, as a good friend once said:
An absolutely outstanding ski rep. Friendly, organised, and always going the extra mile to make sure everyone had the best possible experience. Their local knowledge, positive energy, and attention to detail made the whole trip seamless and so much fun. Couldn’t recommend them more.

25 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi George

Thanks you for your review, we enjoyed having you out in the mountains

Beoordeeld met 5 van de 5 sterren

This holiday sooooooo goooooddddd

This holiday sooooooo goooooddddd. Ben is top lad top 3 most handsome man

25 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Christian

Thanks for your review, we look forward to having you out again next season!

Beoordeeld met 5 van de 5 sterren

Great service

Very good trip, well organised and value for money

14 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Thanks for your review Callum. It's great to hear you had a positive experience :)

Beoordeeld met 5 van de 5 sterren

Great time and organisation from the…

Great time and organisation from the WhiteRoad crew. Shoutout to Ollie for being super helpful and caring!!

19 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Thank you for your review, we are glad you enjoyed yourself!

Beoordeeld met 5 van de 5 sterren

Had a great ski trip in alpe d’huez…

Had a great ski trip in alpe d’huez with whiteroad, helpful staff and just a super holiday!! my favourite holiday ever as someone who’s never skiid

14 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Thanks for your review Aaliyah, We hope you had a great time and look forward to seeing you on next year if not before!

Beoordeeld met 1 van de 5 sterren

Poor communication and extreme profiteering

Poor communication from Whiteroad, overcharged for the add-ons that were poor in quality. The reps are very young and whilst they were cheerful and impressive for their age and experience, (working during university holidays) they didn't know the resort, the location of bus stops or pick-up points and we're always directing us to the AI chat feature in the app. They really didn't add much.

I paid £109 for Gold skis (2nd tier) through whiteroad, and was issued Black skis (3rd tier) in resort. The skis were tatty and not what I am used to for that price. When accepting the skis, I signed a receipt showing that the skis I hired cost Whiteroad €58 (£50) I raised with the hire shop who directed back to Whiteroad (who have only confirmed I received the correct skis and questioned how I found out about the price I saw).

There were several other add-on options that were disappointing including a fondue night that required catching 2 buses each way (and waiting 30 minutes in the cold for a connection late at night), I didn't go on this trip but others did and regretted it.

The cobra sledding event was fun, but we were given no instruction on how to get there.

I would urge anyone travelling with Whiteroad to book any extras or ski hire directly and avoid the middleman. If you have experience of a resort already, you'll probably be fine with the limited information from the reps but if you are new or nervous, you'll end up feeling quite lost.

14 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Becky

Thanks for taking the time to leave a review.

Whilst we understand you feel like your experience has not been amazing, we would like to clarify a few points:

For communications, we are always looking to improve, so if you could please leave us some constructive feedback at help.whiteroad.co.uk - or via the post-trip passenger feedback survey we send out (if you haven't already!) then we will happily look at how we can implement this in the future to make your experience better.

For the price of equipment rental, we price this in accordance with market value and offer competitive rates in comparison to booking it directly with the hire shop, and you accept the rental price when booking a place on the trip. You have an agreement with us, not the hire shop,p and we, in turn, have our own agreement with them.

For the events, we provide full information through our app; however, we are happy to take on your feedback and attempt to elevate the instructions on how to get to each event and in future will provide as much detail as possible.

For the events that you didn't attend, we will kindly ask that you let others provide feedback on this through our feedback surveys, where we can accurately judge the worth of each event and decide if it is something we want to run again in the future.

If you have anything further that you would like to raise, we are really open to the conversation and would encourage you to reach out to our team at help@whiteroad.co.uk, where we can collate the information and improve for years to come. We truly hope that you will be open to giving us another chance to prove our worth as a tour operator in the future.

Beoordeeld met 5 van de 5 sterren

Great Experience!

I had an incredible experience during my corporate trip with White Road. Everything was exceptionally well organised, making the entire journey smooth and enjoyable from start to finish.

A special thank you to Louise, who truly went above and beyond to make the trip memorable. She was always available, attentive to every detail, and ensured that all our needs were met with care and professionalism.

I genuinely loved every moment of the trip and couldn’t have asked for a better experience.!

14 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Hi Ruby - thanks for your review, we are glad you had fun and made new friends with our team!!

Beoordeeld met 5 van de 5 sterren

Our rep Ruth was amazing

Our rep Ruth was amazing, I had her all the way from the coach up where she had to deal with an awkward driver (which she handled amazingly). She was also my room rep and made us all feel so at home and helped with any issues we came across. She even helped us tidy up at the end of our stay. Outstanding service and would definitely recommend to others.

21 maart 2026
Review zonder uitnodiging
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Antwoord van whiteroad.co.uk

Thanks for your review, we will pass on your thanks to Ruth!

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