Winkworth Reviews 

972
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We cannot recommend Winkworth Greenwich highly enough! If you’re looking for an estate agent to sell your property, look no further. After years of trying to sell with other estate agents,... Toon meer

Beoordeeld met 2 van de 5 sterren

Rented via Winkworth for 2 years from their Fulham branch. Overall I’d recommend to avoid that particular branch (if you have any choice of course). I found their service to be poor, rude and whene... Toon meer

Beoordeeld met 1 van de 5 sterren

If you enjoy chasing your management team, repeating yourself, and talking to an AI in the guise of a team member- you're in luck- Winkworth is the estate agent for you! What should have been... Toon meer

Beoordeeld met 5 van de 5 sterren

I would thoroughly recommend the team at Winkworth Blackheath. Their pricing and marketing of our sale were spot on, they were responsive (and patient...) throughout the process and, quite frankly, we... Toon meer

Bedrijfsgegevens

  1. Vastgoedadviseur

Informatie afkomstig van verschillende externe bronnen

Winkworth Estate & Letting Agents specialise in Property across London & the UK. Buy or Rent Houses & Flats, we have thousands of properties available.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

972 reviews

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3,7

Alle reviews

(972)

110 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Crystal Palace Branch

I cannot thank Vincenzo enough for his support, dedication and professionalism throughout my property search.

My circumstances were particularly complex and presented a number of challenges, but from the very beginning Vincenzo took the time to understand my situation and worked tirelessly to explore every possible option. Rather than simply focusing on the obstacles, he actively looked for solutions and remained engaged throughout the process.

What sets Vincenzo apart is his willingness to go above and beyond for his clients. He took the time to make enquiries on my behalf, explore alternative routes through referencing and guarantor requirements, and keep me updated throughout. His communication was honest, approachable and supportive, and I always felt that he genuinely cared about helping me achieve a positive outcome.

In a process that can often feel stressful and overwhelming, Vincenzo’s persistence, professionalism and determination made a huge difference. He treated me as an individual rather than just another applicant and consistently demonstrated a genuine commitment to finding a way forward despite the complexities of my situation.

I would wholeheartedly recommend Vincenzo to anyone looking for an estate agent who is knowledgeable, proactive, understanding and truly committed to helping his clients. His dedication, patience and hard work have been exceptional, and I am incredibly grateful for all of the time and effort he has invested in assisting me.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your lovely feedback, Emma. We're delighted to hear that you had such a positive experience with us.

Vincenzo is indeed a valued member of our team, and he'll be thrilled to know his efforts were appreciated.

Thank you again for your support, and we look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

31 december 2025
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office.

Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

We look forward to welcoming you back and assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

First time buyer, couldn’t have done it without them!

5 stars isn’t enough! From start to finish, Guy and John at Winkworth Greenwich were absolutely incredible. Professional, knowledgeable, always available and genuinely invested in making my dream of owning my first home come true. They went above and beyond at every stage, kept everything moving and made what can be a very stressful process feel so much smoother. I could not have done this without them. If you are buying or selling in Greenwich, these are the people you want in your corner. Thank you both so much!

29 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your lovely feedback, Miss Jasson. We're delighted to hear that you had such a positive experience with us.

Guy and John are indeed valued members of our team, and they'll be thrilled to know their efforts were appreciated.

Thank you again for your support, and we look forward to assisting you again in the future.

Beoordeeld met 1 van de 5 sterren

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

At Winkworth we are always disappointed to receive a review such as yours Malcolm, and we are sorry to hear of your personal experiences.

All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.

Thank you in advance.

Beoordeeld met 1 van de 5 sterren

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.
I am very shocked that Winkworths consider this an appropriate way to conduct their business. The individuals actions reflect poorly on Winkworths and bring into consideration how they are instructing their agents to behave.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

The check-in report was also poorly done and they trying to charge for things that were already in bad condition at check in or no documented.

Document absolutely everything yourself from day one. Do not rely on their inventory. Keep every receipt and every email. You will need it.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Dear Bettina,

Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office.

We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage.

Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words.

We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team!

We look forward to working with you again in the future!

Beoordeeld met 1 van de 5 sterren

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

17 april 2026
Review zonder uitnodiging
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Antwoord van Winkworth

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie.

All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.

Thank you in advance.

Beoordeeld met 5 van de 5 sterren

Dan & Jonas - Lettings

Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Winkworth Beckenham

5 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

Beoordeeld met 5 van de 5 sterren

A Lettings agent who gives good advice & listens

Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.

3 april 2026
Review zonder uitnodiging
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Antwoord van Winkworth

We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

Beoordeeld met 5 van de 5 sterren

Winkworth Newbury: the best of the best!

Right from the initial visit to value my home, Mollie at Winkworth Newbury was friendly, professional and knowledgeable. Throughout our sale and purchase, she has been phenomenal - providing very efficient and relevant support in progressing the chain while maintaining a friendly and empathetic approach. I genuinely could not have found a better estate agent. Thank you Mollie and the team at Winkworth Newbury!

12 mei 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words, Jade. We really appreciate you taking the time out to share your experience with us and we agree, Mollie is truly a gem to have on our team! We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

25 april 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

We’ve had an excellent experience with…

We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.

Recently, when an electrical issue arose at the property, Michael attended in person and carried out an initial investigation himself. His willingness to step in directly and go above and beyond to resolve the situation quickly was truly appreciated.

It’s a pleasure having Michael as our property manager. His professionalism, reliability, and hands-on approach make a real difference, and we would highly recommend him to others.

21 april 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!
Aaron is highly knowledgeable, professional and has a great team behind him. His grasp of all the complexities of the new Rental Act was reassuring, and his understanding of the local market is deep and pragmatic. Once the contract was agreed, the team acted quickly and my property was let on the first weekend of viewings. Everyone I met throughout the process (Stanislava & Fabian from Winkworths, plus all the associated teams for certification) have been great. Their company culture is evident and I feel their approach has been fair and balanced, meeting both my terms and the needs of my tenants and have no hesitation in recommending the team based on my experience to date. Thank you

13 maart 2026
Review zonder uitnodiging
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Antwoord van Winkworth

We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

Beoordeeld met 5 van de 5 sterren

Winkworth Surbiton - Highly Recommend!

I have dealt with quite a few letting agencies but Winkworth Surbiton has been my far my most pleasant experience thanks to the staff - particularly Ryan and Debbie (who has since retired - wishing you all the best).

Ryan was easily contactable, addressed every single concern and was very accommodating in general. I cannot fault this estate agency in any way or form. I letted a 2 bedroom house from them for 3 years - smooth sailing from start to finish.

If you are looking for an impeccable experience - I would highly recommend Winkworth Surbiton. You will not regret it! Thanks Ryan and team!

27 december 2025
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Ryan and Debbie truly are gems to have on our team! We look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience with a Professional and Friendly Team

Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.

Beoordeeld met 5 van de 5 sterren

Amazing property management - thank you Abbi!

The best property management ever - Abbi at Greenwich in particular is a superstar, sorting out any and all issues super quickly and always very proactive and lovely. Thank you!

26 maart 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for taking the time to leave an excellent rating, Adriana. We really appreciate your business. Please let us know which office you dealt with so we can pass on your lovely review.

Beoordeeld met 5 van de 5 sterren

Review of letting service

We found both Alison and Keira in Winkworth’s Blackheath office to be extremely friendly and efficient. We were confident throughout the process of renting our flat that any queries we had would be dealt with promptly and efficiently,
John

20 maart 2026
Review zonder uitnodiging
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Antwoord van Winkworth

Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us and we agree, Alison and Keira truly are gems to have on our team! We look forward to working with you again in the future!

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