The first encounter was a visit to the showroom. Nothing pushy. Second encounter was a visit from Lewis to measure and photograph the kitchen area from which to plan. This was a detailed report includ... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... Toon meer
Bedrijf heeft geantwoord
Malcolm McCarthy came to take the measurements for our new rooms , and his service was excellent. He was professional, friendly, and very thorough, making sure every measurement was accurate. He expla... Toon meer
Bedrijf heeft geantwoord
I spoke to Richard Kemp (I hope it is okay to mention his full name). He was incredibly helpful, friendly and reassuring, and he completely put my mind at ease over a small issue with my new kitch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wren Kitchens
Geschreven door het bedrijf
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Geschreven door het bedrijf
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contactgegevens
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Verenigd Koninkrijk
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Uitstekend
100K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wren made it all bright in the end...
I ordered some LED lights for my kitchen, but unfortunately they were not suitable for the kitchen design Wren had provided. After speaking with Natasha, I was able to arrange a refund without any trouble once I confirmed the order details. Natasha was helpful, professional, and made the process quick and straightforward.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We're pleased to hear that our team was able to assist you with your refund. It's great that the process was quick and straightforward, and we appreciate your positive feedback.
Warm Regards,
Sam
Wren Kitchens
Good customer support
Contacted by Crystal, who was extremely helpful and talked me through the actions needed to address my query. I had raised a query direct with the store who forwarded the issue to the relevant team and within 2 working days had been contacted by Crystal. Overall really good service from team.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Sam ,
We're so pleased to hear about your excellent experience with our team. It's wonderful that our team member was extremely helpful and addressed your query so efficiently. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
T Grant was appointed to do a survey on…
T Grant was appointed to do a survey on our bedroom.. .Kept us informed of his arrival time..Tim was a very nice bloke ,very polite and well mannered...Worked quietly and quickly...Within an hour of surveying our bedroom we where sat with a designer in store ..Now that's what l call a service ..
3 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Malcolm,
We're so pleased to hear about your excellent experience with our survey service. It's wonderful that our team member was polite, efficient, and that you were able to meet with a designer so quickly. We appreciate your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Not had kitchen fitted yet but from the…
Not had kitchen fitted yet but from the showroom staff james at Sheffield to the home survey team R Wheeler and the fitter Dan coming to check really pleased with everything upto now
2 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Sean ,
We're so pleased to hear about your positive experience with our team members, from the showroom to the home survey and fitting check. It's wonderful that you're happy with everything so far!
Warm Regards,
Sam
Wren Kitchens
Amazing customer service
Amazing customer service. C Dobson great help and communication during the start of my service.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We're delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member provided great help and communication during the start of your service. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Thanks to Bobby West for coming to do…
Thanks to Bobby West for coming to do the survey. Great experience
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Lily,
We are delighted to hear that our team member provided a great experience. Thank you for sharing your positive feedback with us!
Warm Regards,
Sam
Wren Kitchens
Customer Service
Our wardrobe surveyor was Josh. He was friendly, professional, and made the whole process straightforward. He took the time to explain everything clearly, answered all of my questions, and paid close attention to detail. Josh’s approachable manner and professionalism made the visit stress-free. I would happily recommend his service.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were friendly, professional, and made the process straightforward, taking the time to explain everything clearly. We appreciate your high recommendation!
Warm Regards,
Sam
Wren Kitchens
Jordan listened to my complaint and…
Jordan listened to my complaint and dealt with them while I was still on the phone
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Vj,
We're so glad to hear that our team member was able to assist you effectively. We appreciate your positive feedback!
Warm Regards,
Sam
Wren Kitchens
Very prompt Service
Very prompt Service very thorough with the approach explained everything he was doing and why he was doing it
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Jonathan,
We're delighted to hear about your positive experience. It's wonderful to know that our service was prompt and thorough, and that everything was clearly explained. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Great 1st experience
A Goss arrived at the beginning of our appointment time. He was very Friendly and answered all the questions I had about our new kitchen. He took all the measurements, explaining what he was doing and how these would help make up our design for our next appointment. Great first experience. Thank you
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Rahl,
We're so pleased to hear about your excellent first experience with our measuring service. It's wonderful that our team member was friendly, answered all your questions, and explained the process clearly for your next appointment.
Warm Regards,
Sam
Wren Kitchens
Muhammed was a pleasure to deal with
Muhammed was a pleasure to deal with. He dealt with our query very swiftly and we were delighted with his service.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Stephen,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they handled your query swiftly and that you were pleased with the service. Thank you for your kind feedback!
Warm Regards,
Sam
Wren Kitchens
5 stars for Calum!
Just had Calum round to measure for our kitchen, he was was very efficient and professional, thanks! (C Dobson)
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We're delighted to hear that your kitchen measurement experience was so positive. It's great to know that our team member was efficient and professional. Thank you for your feedback!
Warm Regards,
Sam
Wren Kitchens
Straight forward visit
Straight forward visit, happy to answer any questions we might have.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We appreciate your feedback and are delighted to hear that your visit was straightforward. We're happy our team was able to answer all your questions.
Warm Regards,
Sam
Wren Kitchens
Great customer service from Abby,helped…
Great customer service from Abby,helped with every question and query,resolved my issues promptly and professionally
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi John,
We're delighted to hear about your positive experience. It's wonderful to know that our team member helped with every question and query, resolving your issues promptly and professionally.
Warm Regards,
Sam
Wren Kitchens
Lovely chap handled my issue straight…
Lovely chap handled my issue straight away no problems
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Kirsti,
We appreciate your positive feedback! We are happy our team member handled your issue straight away without any problems. Thank you for sharing!
Warm Regards,
Sam
Wren Kitchens
O Firouzia was very helpful and…
O Firouzia was very helpful and professional, easy to work with.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Morning,
We appreciate your positive feedback! We are happy our team member was helpful and professional, and easy to work with. Thank you for sharing your experience.
Warm Regards,
Sam
Wren Kitchens
A small issue didn't become a bigger one
The Wren's Customer Service was good - they listened to me well, and considered the issues and helped resolve the problem. Samuel picked up the task today from his colleague of yesterday and I am very satisfied with the outcome. They worked well as a team, and I felt supported.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Dave,
We're so pleased to hear about your excellent experience with our customer service team. It's wonderful that our team members listened well, considered the issues, and worked together to resolve the problem. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Highly recommended
Andrew Moss was on time, friendly and efficient. Worked very quickly and accurately whilst answering all of my questions. As I’ve never had a new kitchen I had lots to ask and he was great. A fabulous experience.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Cara,
We're so pleased to hear about your positive experience! It's wonderful that our team member was on time, friendly, efficient, and accurately answered all your questions. We appreciate you sharing your feedback.
Warm Regards,
Sam
Wren Kitchens
Excellent service from Wren
From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We only had one item that needed replacing, which was a cupboard door as it had a small blemish, and Amanda made the replacement process really easy. We are thrilled to bits with the style and quality of our new kitchen and we can’t recommend Wren Kitchens highly enough. Thanks to everyone who helped make the whole process so easy.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Julie,
We're so pleased to hear about your excellent experience from your first visit to the showroom through to the delivery of your kitchen. It's wonderful that our team provided first-class treatment and that the replacement process for your cupboard door was easy. We're delighted you're thrilled with the style and quality of your new kitchen.
Warm Regards,
Sam
Wren Kitchens
Outstanding... as in work and payments left outstanding
Swapped agreed installation dates after taking payments.
Withheld some terms and conditions by putting them on a separate contract not shared at point of sale.
Multiple payments of hundreds of pounds still due despite ombudsmen rulings and wren assurances.
Floor damaged during installation left unrepaired.
Tap detached very quickly and needed prolonged repairs.
Dishwasher door attached using wrong fitting so broken, wren has informed a fitter a part needed order, didn't order it then closed the case. Then no response from them. This is 8 months after installation.
5 augustus 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.