Wren Kitchens Reviews 

101.145
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

S Rahman was excellent. Very polite and courteous and extremely positive in his approach which helped me feel at ease. I didn’t feel uncomfortable with him in my house and felt respected and informed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

First order from WREN (51113251) Alfie in the sales room was absolutely amazing. He understood our needs and designed it to the T. Delivery team was fine as well. The actual quality leaves a lot to qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service agent I spoke with was both empathetic and helpful. She listened to what I had to say and worked through a solution that was able to resolve the issue and provide me with my full... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We did not know how to see our kitchen as it is small and we were very lucky to have a fantastic knowledgeable assistant head of design help us, Busak Esenler help where to get the best out of small... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kookwinkel
  2. Slaapkamermeubilair winkel
  3. Keukenvernieuwer

Over Wren Kitchens

Geschreven door het bedrijf

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Geschreven door het bedrijf

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

101K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(101.145)

9.399 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Tracy has been fantastic

Tracy has been fantastic, she resolved my issue very smoothly and I have come off the phone as a happy customer. Excellent service and thank you

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good response to any that arisen.

Very good response to any issues that may have arisen.

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Brian,

We appreciate your positive feedback! We're so happy to hear that we provided a good response to any issues that may have arisen. Thank you for sharing!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

David was very polite respected us and…

David was very polite respected us and our property and gave us useful information

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Pauline,

We're delighted to hear about your positive experience! It's wonderful to know that David was polite, respectful of your property, and provided useful information. Thank you for your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Mark willmot did an excellent job of…

Mark willmot did an excellent job of measuring out the kitchen explaining step as he went along very well.

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Ian,

We are delighted to hear about your positive experience. It's wonderful to know that Mark did an excellent job measuring your kitchen and explaining each step along the way.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

This is the second kitchen we've bought…

This is the second kitchen we've bought from Wren. Moving home and decided to replace the kitchen in new place.

From David at the Ayr shop, to the Customer Service Team (most recently Richard), the service has been excellent. I'd go as far to say it's been a much better experience than the last time.

We went with Wren again in part due to their pricing but also their warranty which we've seen in action.

Shout out also to the delivery team, whom I didn't personally meet but was told they were great too.

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Lesley,

We are so pleased to hear that your second experience with us has been even better than the first! It's wonderful to know that our team provided excellent service from start to finish. We appreciate your continued trust in us.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Kitchen delivery

Kitchen delivery
M Craddock and his team have just delivered my Wren kitchen. Updates on delivery times were given regularly and they were all very friendly and accommodating ensuring that the kitchen cabinets and appliances were placed safely and in the best places to minimise any disruption- all the more important given the relatively small space we have to put the tall cabinets- thank you 😁

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Alison,

We're delighted to hear about your positive delivery experience. It's wonderful to know our team provided regular updates and were friendly and accommodating, especially with the challenges of a smaller space. We appreciate your kind words!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

The Wren crew of Ben and Andre

The crew Ben and Andre let us know when to expect them, they were friendly and polite. There were many boxes to take to the first floor bedroom which took many trips but they got it done. Thank you both for a job well done

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Carol,

We're so pleased to hear about your positive delivery experience. It's wonderful that our team members were friendly, polite, and efficiently handled the many boxes to get the job done. We appreciate your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

I called Wren today and spoke to Donna.

I called today with regards to two things. Our existing kitchen and also our bedroom order. I spoke to Donna and to be honest, her customer service and approach/advice knocked me a little. An absolute breath of fresh air and a credit to Wren.

Thank you so much for your help.

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Chris,

We are so pleased to hear about your positive experience with Donna. It's wonderful that their customer service and advice were so helpful. We appreciate your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Measurement was wrong on one wall

Measurement was wrong on one wall. Super easy to order a replacement!
Adviser was excellent!

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hello,

We're happy to hear that ordering a replacement was easy and our adviser provided excellent service. We appreciate your feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 4 van de 5 sterren

Flooring problem

The complaint took a while to be resolved. However once Jamie organised the installation for us it was a quick and professional installation by Ian. Jamie kept us well informed.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Mary,

We're pleased to hear that once the installation was organised, it was a quick and professional experience. We appreciate you sharing your positive feedback about being kept well informed.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 3 van de 5 sterren

Numerous damaged parts delivered - QC Missing for sure

First order from WREN (51113251) Alfie in the sales room was absolutely amazing. He understood our needs and designed it to the T. Delivery team was fine as well. The actual quality leaves a lot to question. 3 x Tower Unit and had 2 damaged tower units, damaged plinth, damaged door and 9 damaged shelves delivered. Yes it's easy to order replacements but when you have issues but having to pay almost £4000 for 3 tower units, surely someone can quality check the damn quality before sending it out? Utterly disappointed and would 6/10 not recommend. Wish I read quality reviews before this very unpleasant venture

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hello,

Thanks for your review. We’d really like to look into this for you. I’ve sent a request via Trustpilot for your order details so we can check what’s happened and get back to you quickly.

Warm Regards,
Daniela

Beoordeeld met 5 van de 5 sterren

Daniel Halton was very helpful and…

Daniel Halton was very helpful and helping me with ideas that is suitable. I highly recommend Wren.

1 september 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Tolulope,

We're so happy to hear that Daniel was very helpful in providing suitable ideas! Thank you for your recommendation.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Q Kevin Turner arrived promptly and was…

Q Kevin Turner arrived promptly and was very efficient in measuring the bedroom and advising us of what might be possible to do with the existing wardrobe space. He completed the job in 45minutes.

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Michael,

We're so pleased to hear about your positive experience with Kevin. It's wonderful that they arrived promptly and were efficient in advising you on your wardrobe space.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

The team delivering the kitchen were…

The team delivering the kitchen were excellent and extremely helpful and kept us fully informed , the only issue was that the lorry was packed incorrectly and they had to move other delivery’s to get to ours , but the driver (C Coleman ) and the porter were brilliant , no fuss and very engaging!!

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Julia,

We're so pleased to hear about your excellent delivery experience. It's wonderful that our delivery team was helpful and kept you fully informed, despite the packing issue. We appreciate your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

L Albrow came and measured our bedroom…

L Albrow came and measured our bedroom was very professional

1 september 2026
Review zonder uitnodiging
Logo Wren Kitchens

Antwoord van Wren Kitchens

Hi Christine,

We are delighted to hear about your positive experience with the measurement of your bedroom. We appreciate your feedback.

Warm Regards,
Daniela
Wren Kitchens

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