Wyndham Hotels & Resorts Reviews 

This was one of the worst hotel experiences I have ever had. I booked Days Inn Savannah Gateway I95 through Priceline and the room was nothing like the photos. It was unsafe, filthy, and infested.

I saw multiple live roaches crawling in the room. I recorded them on video. There were also dead roaches on the floor. That alone tells you everything about the sanitation level.

Every area of the room had problems.
The floors were warped, lifted, and unsafe. The chair was shredded and unusable. The couch was stained. The shower was dirty and covered in buildup. The walls and fixtures were filthy. The toilet paper was almost gone at check-in. The heating system did not work even though the thermostat claimed it was set to 86 degrees.

I was traveling with two children including one with a disability who needs a stable and clean environment. This room was dangerous and completely unfit.

The hotel refused a refund. Priceline tried to deny the refund too even with photos and videos of live roaches and unsafe flooring.

If you value your health, safety, sanity, or your money, avoid this hotel completely. This property should not be listed on Priceline until it is repaired, cleaned, and inspected.

Baymont by Wyndham, 2326 North U.S. 31 S, Traverse City, MI, US states that they give discounts to family members with patients in local hospitals. With the first night I stayed in the area because of my family the rate they charged was satisfactory. The second night I did not know if I would still need to stay in town. I went into the facility to obtain a room. It was a different clerk....I made him aware that I had a family member in and he gave me the price for the room. It was much higher than the night before. I provided the info what I had paid before and he apologized but he had to charge me the price he gave for a room. I also showed him on the Wyndham site that it was for an even lower price than the one from the night before. He told me that if I wanted to register on the Wyndham site I could then he could give me that price. I ended up leaving the facility because of his low customer service. In the parking lot both nights I made the clerks aware of a running car in the parking lot that looked to be that people were living in the car. Neither seemed concern.

Wyndham Resorts and hotels promote themselves as being a luxury brand, but there is no consistent quality. I stayed in a Wyndham “Deluxe” Hotel & Spa that was far below standard:
• dirty floors (and I mean black)
• stained, collapsed mattresses
• sheets that don’t cover the mattress protector which dozens of guests have slept on
• rooms so noisy the Decibel rating is double the recommended level
• room and facilities descriptions utterly misleading
• longs queues to enter school-dinner style canteens where food is kept at below safe temperatures in cavernous halls where it is impossible to hold a conversation due to the noise (and guests fined €15 per PLATE if they take food out).
• Insufficient lift capacity – 2 lifts for floors 6 and 7
• intermittent and slow Wi-Fi – far from the “Free High-Speed Internet” offered.
• insufficient ironing facilities (one iron next to chaotic reception in a 7-floor 2,000 bed hotel (!)
Not what is expected of Wyndham’s ”trusted hotel brands”. Trusted by whom?
The one I stayed in was billed as a ”Sophisticated all-inclusive hotel”; clearly they don’t know the meaning of the word “sophisticated”. It was a zoo.

No matter how they advertise, the hotel is a franchise. When I complained at the hotel and got nowhere, I contacted Wyndham Hotels and Resorts and after I had been home a week was told "The best resolution would be achieved by direct communication between the property management, ------ and yourself." In other words, they know the hotel hasn’t done anything, they know you are no longer there in person, and they wash their hands of one of their own hotels using the excuse of it being a franchise. If they cared about their reputation, they would ACT so that franchisees don’t bring the brand itself into disrepute. Clearly they don’t care about their reputation which is why their Trustpilot rating is only one star; doubtless it would be lower if we were able to give people zero stars.

I will never stay at a Wyndham Hotel again—DO SO AT YOUR PERIL.

We stayed at Ramada by Wyndham London Stansted Airport. The room itself was clean and adequate for a short stay. However, guests should be aware that the hotel does not have its own car park but instead relies on a private facility managed by Parkingeye. Signs at the entrance and outside the hotel state that vehicle registration must be given to reception at check-in.

In our case, we provided the registration on a note and discussed parking with the receptionist, who acknowledged we had arrived by car and even initially requested the parking fee (later waived as our booking included it). When we asked if anything further was required, we were told no. Unfortunately, the registration was never entered into the system, which later led to a penalty notice.

While we recognize we could have copied the registration number onto the form ourselves, it was reasonable to assume from the discussion that the receptionist had recorded it correctly. For future guests, I would strongly recommend double-checking that your car details are properly logged to avoid similar issues.

Unsafe, unresponsive, and unacceptable

I had to cut my stay short at Wyndham Garden San Diego due to serious safety concerns—open drug use and criminal activity in the parking lot made it impossible to feel secure, especially while traveling with my elderly mother and young daughter. One man was openly using drugs beside our car.

Despite assurances from the front desk that a refund for unused nights would be handled via Booking.com, no progress has been made for the past three weeks. Booking.com can't reach the hotel manager, and Wyndham’s customer care line leads to a full voicemail inbox. No one is taking responsibility. Wyndham HQ suggested I call the hotel to resolve. Even the letter to the IR/CEO flagging these serious concerns with the property went nowhere.

This property is a safety hazard and Wyndham’s lack of response is deeply disappointing. After days and hours on the phone with the booking agent and hotel, I am working with the bank to investigate and do a chargeback. Shame on you, Wyndham Hotels. For extra fun, I was asked if I want to become a member and get perks at the end of my call with their customer service.

They don’t give rewards anymore don’t use it. Otherwise you will spend more money for nothing. Even if you try to reach them you can not. They don’t answer your emails or phones. They don’t care

Prabi at the front desk of Days Inn, Stuart, Florida..1200 S. Federal Hwy.. (US1),772-287-6900...She answers politely and attentively.. is the kindest, most patient person! It is very reassuring to know that such service..personal service, is still available in this world of "AI"..there is nothing artficial about Prabi or anyone at the front desk or in housekeeping, or Wilson, who does painting and repairs and goes out of his way, as they all do...to help.

helpfull microtel dorval,qc

When we checked in at the Travel Lodge Sydney Nova Scotia and got to our room, I went to wash my hands and there was no soap. The rooms were dirty and the carpets were discusting. My grandson got in the shower and the bathroom light went off, then back on, then off, then back on, but reach time the light would be off longer then the light staying on. He had to get out of the shower and all for his phone so he could use the flashlight on it. I had to do the same thing when I got in the shower. Hubby went to the front desk to let them know and they said they could give us another room but I was already in the shower at this point and we were only staying for that night so was no point in changing rooms. We went for breakfast the next morning because we were told it would be a hot breakfast which it was buttttt when we got there, there was no eggs, two small slices of ham, a few sausages and hash browns. We couldn't wait to get out of there. We will never go back again! On the plus side, the staff were friendly. We stayed from August 4th 2025 to August 5th 2025

Two iPhones were stolen from our room during our stay at this hotel

Date of theft: 25 July 2025
Time of theft: Estimated between 19:30 and 20:00

We were at dinner at the time and had left one phone by the charging lead on in the room, and my 12 year old daughter had hidden hers under her pillow. Both phones were stolen during this interval and their location has since been showing as not available on the find my phone app. The stress and anxiety that this has caused us has been enormous. We have spent hours since following up with our network provider, bank and the local authorities on this, and our holiday has been ruined.

The hotel reception/ security has been indifferent to the point of it being suspicious. We checked that all entry points to the room were locked when we left, as we do each time we go out, and we had both our room cards with us. The only plausible explanation is that someone else at the hotel, most likely a member of staff, was able to unlock the keyless door and help themselves to our phones.

On returning to our room we immediately contacted the hotel reception to report the theft. They flat out refused our request to notify the police. They also advised us not to notify the police ourselves, giving the reason that it’s a 25 minute taxi drive to the station, it will take hours to report, and nothing will likely happen anyway if we do.

In our experience this hotel is not a safe place to be. My wife, pre-teen daughters and I spent our last night in our room here, a room which it seems a stranger/ staff member/thief can access anytime that they please, with our suitcases barracked against the door whilst we slept in case anyone tries to enter again.

I rarely write reviews of hotels that we holiday in, and if I did nearly all of them would generally be positive. However this is the only instance where I am awarding this hotel the lowest possible rating. I am expecting that they will respond to this review with more or their gaslighting garbage that they have been giving us the last couple of days, and will let the reader make a judgement on that and decide if this is the sort of establishment that they feel comfortable staying at.

We ended up checking out of this hotel early, despite it being paid for, and staying at one of the nearby Riu’s, which we finally felt safe at and has been really nice.

We stayed at Days Inn in Merced on July 28. When we got there we had to go to 3 different rooms to get one with a working TV. It was very noisy the whole night. The shower was dangerously slippery. No hand holds, nothing. We had to put a towel in the shower to keep from slipping. Then the next morning breakfast was between 6:00 and 9:00am. My husband and I went to breakfast at 8am. The only thing they had to offer was a piece of bread and potatoes. That was it! We asked if they were going to bring out some more food since breakfast time was for another hour and they said NO, they were done for the day. I will never stay at another Days Inn.

⚠️ WARNING

After completing my booking and payment, I received a message from the "host" through Booking.com’s internal messaging system asking me to confirm my reservation.
The message appeared official, came through my Booking account, and used the same style as Booking.com — which made me trust it completely and enter my card details.

SAR 983 was charged from my card by an unknown third party. Later, Booking.com admitted that the host's messages may have been compromised — yet no real solution was offered.

Additionally, the property is extremely remote — about 90 km from Salalah — with no nearby services. The overall experience doesn’t reflect a 5-star hotel at all, and there’s an obvious sense of excessive cost-cutting and limited amenities.

I strongly advise any traveler to avoid this property, and to never trust any messages after booking unless verified directly.

Hotel Information:
Ramada by Wyndham Baltimore West
6422 Baltimore National Pike
Baltimore
United States
1-410-788-3900

Stayed here with family of 4 during July 4th weekend. Booked online but front desk clerk was uncompromising to the simple reservation error and we were inconviently forced to rebook.

Then the rooms frig was broke, tv remote broke, no rags the entire stay, spotty towels, my children feet were black from the carpet, the blow dryer motor was exposed, and worse of all my wife was bit by bedbugs.

The booking agent lied about the cancellation fees. My trip was cancelled due to illness, when I called to cancel my reservation the agent stated my refund will be placed back on my card in about 3-5 days. never received

We stayed at Wyndham Garden Lara for the second time this April. Our first visit was amazing, and we had such a fantastic holiday that we immediately began planning to return again next year. Unfortunately, this recent experience has left us completely traumatised.

On the day of our check-out, I accidentally left a jewellery box in the wardrobe next to the safe. It contained several sentimental and valuable items, including my wedding ring, a family heirloom pendant, and gifts from my husband. I realised the loss very shortly after we left and contacted the hotel immediately — by phone and email — but the staff were evasive, unhelpful, and refused to escalate the issue to management. No investigation was offered. I was left completely unsupported and ignored.

What’s most shocking is not just the loss itself — it’s the way the hotel management handled the situation, or rather, refused to handle it at all. No effort was made to look into the matter or offer even basic reassurance or accountability. This complete lack of responsibility and compassion has deeply affected me and my family.

We had planned to return next year, but after this experience, I feel unsafe and let down. It is truly devastating that a place we loved so much could allow this kind of treatment.

I went to RAMADA BY WYNDHAM FETHIYE OLUDENIZ was so so beautiful hotel and amazing helpful staff so recommend

horrible customer service. do not recommend would not recommend. not something that i intend to ever do again. even when contacting their front desk service-same expereince. never even knew they had such a low rating either..........

They just cancelled my reservation a week before my arrival - with no explanation. When I called them they said they needed the room due to the hurricane. The hurricane happened weeks ago, so as a minimum they could have informed me earlier making it possible for me to rebook This was a long time planned trip from Norway, but the staff didn´t really care about what trouble they had put me in. Don`t trust them.

Microtel Inns and Suites, Dover NH: 10/17/24 -10/20/24
We had to pay the bill in advance when we checked in.
They wouldn’t take a gift card (VISA) card for payment.
The sheets were dirty, not changed when asked first day we were there.
Stale moldy breakfast food (bread, English muffins).
WiFi was awful, TV in room was Wifi connected, could not get any programs
The room was dirty and was not cleaned (vacuumed, stains on carpeting)
Bath towels were dirty and overused. They were all the size of hand towels.
No coffee maker in the room (as advertised)
No microwave in the room (as advertised)
The Fitness center closed.
Room was hot and you could not control the temp as thermostat was broken
They would not refund any charges for the issues brought to their attention.
Every issue was addressed with the front desk and we were told that “changes were coming real soon” to correct them.
Unable to find another hotel in the town as they were book for weddings and a Film Festival.
Unfortunately a terrible experience. No customer should be treated this way.

Absolutely the most uncomfortable hotel ever. I think the roadside motel would be better. The mattress is like a concrete slab and the pillows are like rocks. This is criminal.