Wyndham Hotels & Resorts Reviews 

Microtel inn & suites
Shelbyville,TN
This place is absolutely disgusting and should have been closed years ago. From entering the room it stinks, the walls are dirty, everything in it is OLD and over due renovation. But the WORST PART is…. My family stayed in this hotel in march 2024. We found a roach in the room. After complaining that night, still had to stay in the room until the next morning when management was there. We finally got another room. But there was no vacancy anywhere near my son’s shows, therefore we decided to go with this filthy plc again. Well guess what?… again the room smelled horrible. After being out all day we returned to the hotel & My 7 yr old grandson found a roach on the bed. I go into the restroom and there’s a roach crawling on the floor in a disgusting corner of the tub area. 1 roach in March 2024 then 2 roaches in July 2024. Not to mention the front desk clerk said they keep cleaning supplies hidden because crack heads come in and sniff it to get high. Well WTH are crack heads doing IN the hotel.
Please avoid this place. Why is city and state officials allowing this to go on. ?!?!? Yes…., I do have pictures and video. If I were to start a lawsuit I’d start with the hotel and I would include the city and state for letting this go on. There is NO way any inspections are done. From march 2024 through July 2024 it’s gotten worse. Someone has to be held responsible. I deserve a refund and a free room at a better hotel by Wyndham hotels. I’m 45yrs old, I travel a LOT. This is the WORSE hotel I’ve ever stayed at. Oh I forgot to mention there was a long string of black hair under the cover of the 2nd bed, back in March. My hair was short and blonde.
Again, I do have video and pictures of everything mentioned.
-0 Stars

I arrived late at night, due to problems with the train ride. After checkin the receptionist came to my room and said I had to pay by card downstairs. I booked the hotel upfront and in the moment I wasnt shure if I already payed upfront via booking.com or just made a reservation.
So I payed by card.
After the trip I checked my spendings and there it was, they charged me two times. First via bookiung, than in the hotel. I called them several times and everytime the said it is tu busy at the moment and the route me to a office and then the call was terminated.
I contacted booking.com but they never solved the issue.

Worst place to work. Management treats employees disrespectfully. Hours are cut and if you don’t like that, you’ll hear them tell you to find a job somewhere else. Some employees are favored over others. I would highly suggest not to apply there. For one… I’d never go back to work for this company again. 🤨

SCAMMERS, THIEVES, CHEATERS, BOGUS, IRRESPONSIBLE, IGNORANTS..
Not sure whatelse to call these scammers, I had confirmed booking for check in on 24th July, on 23rd late evening I called the hotel and told them that I would be arriving late after 9pm ET which the front end desk person acknowledged and said NO ISSUES.
But when I visited the hotel on 24th July at 11:30pm, some black lady CASUALLY says she is sold out , and when I told her that I HAD A CONFIRMED BOOKING, she says, she gave the room to the person who paid upfront !! (Note: I gave my credit card details to these scammers while booking)
At midnight around 0 hours I was roaming on Boston streets looking for hotels !!
FAST FORWARD to July 27th:
I checked my credit card transactions, TO MY SHOCK, RAMADA HOTEL (BOSTON) CHARGED ME $179 !!!
AND SINCE 9PM ET I have been trying to reach out to the front desk, I STILL DID NOT GET ANY ONE ONLINE, I AM STILL ON HOLD, AS OF 10:38PM
ON JULY 28TH I AM GOING TO THE LAW FIRM TO FILE A CASE AGAINST THESE SCAMMERS FOR HARASSING ME AND STEALING MY MONEY

This has to be the worst hotel I have ever stayed at it stank there were wrinkles in carpet in hallway big enough to trip you the wall were dirty and had gouges in them. The mirror behind bed was cracked. Carpet was filthy. I stayed here because they have a shuttle service to airport but if you park a car you cannot use the shuttle. This place reminds me of a 30 year old motel 6. Opened the drawer and cockroaches ran out. Truly disgusting place stay away. I made the mistake of paying when I booked through Hotel.com. was told no refunds no matter what so I stayed but NEVER again

be aware you will probably be scammed via wyndhamhotels dot com. The contact numbers on the website for uk reservations is fake, the one that works leads to an indian call centre that clearly worked from a script. the booking form is suspicious as it does not allow you to book things (e.g pet) that incur an extra charge. however the first thing they want is your credit card details before you even book!. there are no proper details (e.g. contact numbers) on the hotels. the contact form does not work properly.

On 02/22/2023, I checked in the Microtel at 920 S Military in fond du lac Wi, hoping to have a night away from home to just relax. The first room I was placed in was #213. Immediately I was skeptical because upon entering the hotel lobby, a lady was at the vending machine without shoes on (red flag). When I entered my room I noticed upon checking the bathroom, there was hair on the toilet back, some clear glue looking substance stuck to the sink bowl and top, and when I decided to look at the blankets, there was visible old blood stains on them. The phone and tv remote were both gritty and visually dirty. The second bed I never even considered since there was a visible blood stain or some brownish yellow spot right on top of the comforter. I alerted the front desk, and after being emotionally exhausted (hence why I decided to get a room), I had the inconvenience of gathering my belongings to go sick downstairs to get a new room. The new room was better however the phone, tv remote, and shower curtain were all dirty. I was told by the front desk, I would be discounted due to all that happened, but I was not. That was a week ago. I do NOT recommend this hotel nor will I ever go there again. Disgusting photos will be uploaded via company review through Google.

Bestilte et værelse til 3 voksne. Det fremgik højt og tydeligt at det var til TRE mand. Men værelset var kun med én dobbeltseng. Skulle der være en seng til 3. manden, kostede det 300,- ekstra. Men når man bestiller til 3 personer, som det også fremgik af bekræftigelsen, er det nok fordi man kommer 3 mand!. Elendig kundeservice og bookingsystem.
Første gang vi var der, betalte vi 360,- for at holde der 48 timer. Og da vi kom i p-kælderen, var der ingen pladser.

Sometimes it is best for a company just to do the right thing even if it contradicts normal company policy.

On December 27 I made a reservation for the La Quinta Innin Deerfield Beach, Florida. Cost was $150 for the night.

They have a no refund policy for reservations. That's an undertandable policy for most situations. It would not be fair to the property for someone to book a room weeks in advance only to cancel at the last minute. (Although there are still many hotels who have free cancellation up to 1 day prior to the reservation).

Within 15 minutes of my call to La Quinta my cat starting having seizures. I had no idea what to do -- I had never seen this before. I immediately contacted an emergency vetetinarian and they told me to take him in immediately.

When I called the hotel back --- mind you within 25 minutes of booking the room -- they basically told me to pound sand.

I understand it is their policy but sometimes it is better business to just do the right thing. That $150 they stuck me with will be a pittance compared to the PR harm they will receive after I get through retelling this story over and over again.

Needless to say I would sleep under a bridge before I rent a room from this company.

Skip Martin
Deerfield Beach, Forida

I recently had the pleasure of staying at the newly renovated La Quinta Inn and Suites Columbus North and I have to say, it exceeded all of my expectations. The location was perfect, situated off the highway and close to shopping, restaurants, and attractions. The hotel itself was immaculate and well-maintained, with a modern and stylish design.

One of the highlights of my stay was the bright and spacious guestrooms, complete with comfortable deluxe pillow-top beds, a refrigerator, microwave, and coffee maker. The free WiFi was a nice touch, and it was available throughout the lobby and rooms.

Another standout feature of the La Quinta Inn and Suites Columbus North was the fantastic amenities offered. The fitness center was well-equipped and the outdoor pool was a refreshing respite from the Georgia heat. The business center was a convenient addition for travelers on work trips, and the sundry shop was a lifesaver for any last-minute needs.

But perhaps the best part of my stay was the complimentary Bright Side Breakfast offered each morning. The selection was impressive and it was the perfect way to start the day.

Overall, I had a fantastic stay at the La Quinta Inn and Suites Columbus North and I highly recommend it to anyone traveling to the area. The hotel exceeded all of my expectations and I will definitely be returning in the future.

I had reservations for 2 rooms at the Microtel in Bremen, Ga. We arrived at 2:15 hoping to get an early check in since we had a wedding to get ready for and be at at 4pm. After waiting for what seemed like 15 minutes, a gentleman finally came to the front desk and asked if he could help. I told him we were early but had reservations for 2 rooms. He states that he doesn't have any rooms ready and will not have any ready until at least 4:30. Obviously, this wouldn't work for us....we were forced to find another place to stay. After calling Hotels.com to cancel my rooms, I was informed that the hotel would charge me anyway....which THEY DID!! I called Wyndham customer service and was pretty much told they had no control over their hotels ( she said exactly that I would have to contact the hotel directly for a refund). So that's what I did. And was pretty much told I was out of luck, that their refund policy is set in stone. Soooooo, of no fault of my own, and at least poor planning on their part, I get charged for 2 rooms that I never even saw!! Crappy business and very crappy customer service on Wyndham's part and Microtel's part. STAY AWAY!!

Horrible, sells their rooms to airbnb instead of giving it to their loyal customers.

Ramada by Wyndham Midtown Grand Island
Address: 2503 S Locust St, Grand Island, NE 68801
Phone: (308) 384-1330

A Hilton representative stayed at this motel for 4 months so he can finalize his review about this family oriented motel.

Overall, I was very impressed of the friendliness of an exceptional gorgeous white female by the name of Malory who gave me an ever lasting memory of how any customer should be treated.

Malory is very dedicated to her job and always has a beautiful smile that tells it all. She is not only smart but is a loyal friend who will refer you to the Country Inn & Suites and the Hilton Garden Inn.

I saw Malory more of a girlfriend than a hotel front desk attendant because of her genuine sincerity and commitment to her job. Malory sees no color nor ethnicity differential preference when it comes to caring for someone. If Malory was not attached to someone, I would love to be her fiance.

This hotel deserves a 5 stars review due to its genuine family support that they all have for one another is remarkable!

This Ramada Inn needs your support due to on going a make over that requires lots of financial capital investment.

We stayed at the Denver airport Microtel on 11/30 and planned to stay again on 12/15. My wife received bed bug bites on 11/30. Microtel was the only motel we stayed in over a several month period. Upon arriving in London my wife discovered the bites. Upon returning to the U.S. on 12/15/119 we immediately contacted the airport MicroTel and advised the person on duty (Gabby), about the bed BED BUGS in room 115. She said she would advise the manager and that he would contact me. Thus far this has not happened (12/19/19) apparently they are not concerned about BED BUGS. We made other arrangements for 12/15.

MICROTEL INN WYNDHAM LONG ISLAND

The day we arrived we discovered that the room I wanted to book wasn’t the one that we had at the end on the reservation.
So Due to there was a misunderstanding with Agoda and after calling them the hotel agreed to change our room to a double bed room and they told us that it would be a possibility of being change on the 15 th to a one bed room, but if this would happened they will let us know about it .

Today, (15th ) no one told us anything about it
Even not the night before that
Not even a call
NOTHING.

What a SURPRISE that when we arrived to the hotel at night I discovered that they had charged me an EXTRA 100 DOLLARS without even telling me that this might happened if we decided not to change the room.

What a funny situation when I told them why they didn’t call me to let me know and they said :

“ we called you multiple times today and nobody answered”

What a funny answer for them when I asked them to have a look on my cell phone number at their system and I discovered that THEY DIDNT HAVE IT .

It is really convenient for them NOT TO AWARE OF THE CONSEQUENCES at first.

How funny that this isn’t LEGAL !!!!!!

Apparently this decision was made by BRYAN ALVAREZ (General Manager ) who decided that he was in his rights to take my MONEY without informed me first.

In addition to this ISSUE I have to make clear that it were US the ones who went to reception asking if everything was in order regarding this situation.

On the other hand,If we haven’t gone to reception once we arrived they WOULD NOT EVEN TOLD US ANYTHING.
And you suppose to give a good service and call yourself professional .

Also, and just to let you know that we didn’t make any complain about having our room in front of a very LOUD construction work that Started everyday around 5:30 am .

Or let’s not talk about THE RATS that there are around the hotel , very CUTE If you like them.

So let me ask you ask you know ...

WHAT WOULD YOU DO ?

I stayed 3 nights at the Super8 in Arcata, California. The price was great. $60+ tax per night on Expedia. com. The room was soooooo big. The bed was comfy. There was a big dresser for my things, a microwave, mini-fridge, coffee maker with the fixings, hair dryer and bath tub! All included in the price, PLUS an extraordinary continental breakfast. I had waffles every morning. Staff was great; not nosey, not rude, and they made sure all the food was replenished when getting low on an item. Coffee, bananas, yogurt, etc. I'm used to motels that put the breakfast out once, then when it's gone, it's gone. Not here, you show up anytime from 6:30-9:30am, breakfast is served😁 I plan on going back soon...

Super 8 I'm assuming by Wyndham the location off of Mckinney And Plano some of the things you should look for ...

They ask u how many people in the room like as if they don't believe you

HOtel staff screaming and talking on the phones in the hallways can't get no sleep

Smells and rooms are dirty

Baymont by Wyndham in Bartonsville PA terrible staff lied & staff rude to me as client. When I made the reservations for my stay, the web site stated $121/night. Informed them I had a pet. I was never informed of the following: a) rate varies according to what night of week it is; b) central reservation can NOT add on pet fee/night. This is done @ hotel upon check in. c) Even though nightly fee varied according to night of week, there was no change in room or even breakfast choices. The one gentleman @ check in stated he would notify General Manager of my dispute, he never did. In AM when I asked re: General manager, the woman @ desk became very rude & irrate. I had to inform her to cease as I heard her first time. Then upon check out, I received a yet 3rd statement. I was informed that the "safe fee" was deducted. Once again I was never Informed of a "safe fee". Over all very disappointed. Staff rude & lied!

Hotel Bad Bramstedt
Nice rooms - avarage, but the restaurant is poor and dirty. Service is poor, and for breakfast, the scrambled eggs are made from egg powder, bacon is fried in a microwave oven and the soft-boiled eggs are hard-cooked. All in all, the breakfast is a disappointing experience.

Rooms along with area located are unacceptable. I book the room was quoted one price but charged another. I was told room would be $51.98 plus tax would total $59.42 and for 2 nights the total would be $118.84 but when I looked at my charge on my credit card it was $146.26. Meaning I was charged an additional $27.42. I spoke with Ziomara at front desk when I booked the room for my homeless son and a (3)year old. Everyone seemed honest until I got a bill then everyone I spoke with act like they didn't understand. This country has become so crooked but I guess it starts from the top. Most people you deal with now try to get over on you. I only spent 30 years in the military for this kind of treatment. No morals whatsoever.