Excellent service from the 2 members of staff who helped with my query I can’t remember their names.. a charming friendly professional young lady and a positive very helpful man from another branch... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I wanted to deposit some money to offer me a monthly interest payment to top up my part time wage. I tried several high street banks and building societies, all seemed un interested. I picked up... Toon meer
Bedrijf heeft geantwoord
YBS are a fantastic building society very friendly staff especially the branch in Tenby west Wales! It's so nice to see such a trustworthy company still have branches where others Don't! I don't know... Toon meer
Bedrijf heeft geantwoord
For a change, it was very pleasant to be able to open two Cash Isa accounts quickly without having to wait for a more formal pre-arranged appointment Also YBS were able to confirm both identities wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Contactgegevens
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Verenigd Koninkrijk
- www.ybs.co.uk
4,7
Uitstekend
11K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I got what I wanted
16 april 2026
Antwoord van Yorkshire Building Society
Hello Faith,
Thank you for your feedback, which is much appreciated.
Kind regards.
Very good service very helpful customer…
Very good service very helpful customer service
15 juli 2026
Antwoord van Yorkshire Building Society
Hello Mohammad!
Thank you for your feedback - greatly appreciated!
Kind regards.
Antwoord van Yorkshire Building Society
Hello Miss McLaughlin,
Thank you for your feedback - if you visited a branch or agency, please can you let us know which one? I would love to pass on your comments!
Kind regards.
Did what I wanted
8 juli 2026
Antwoord van Yorkshire Building Society
Hello Rosalind,
Thank you for your feedback, which is much appreciated.
Kind regards
All good no problems
14 juli 2026
Antwoord van Yorkshire Building Society
Hello Antony,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Antwoord van Yorkshire Building Society
Hello Anita,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Being able to speak to a human at the…
Being able to speak to a human at the building society and not online was a pleasant change. The two ladies I spoke to in Barnsley were very helpful and informative, which made my decision to take out an ISA an easy decision.
2 juli 2026
Antwoord van Yorkshire Building Society
Hello Stuart,
Thank you for your feedback, which I have passed on to my colleagues at the Barnsley branch - I am sure they will be delighted to see it!
Kind regards.
I was attended to promptly even without…
I was attended to promptly even without an appointment, opened an ISA at a good % interest, all the small print was explained to me clearly. Thank you.
Beverley.Branch
12 juli 2026
Antwoord van Yorkshire Building Society
Hello JA,
Thank you for your feedback, which is greatly appreciated. Could you let us know which branch or agency you visited? I would love to pass on your comments!
Kind regards.
The meeting was very insightful in a…
The meeting was very insightful in a short space of time, I was able to understand everything explained to me thoroughly before leaving.
12 juli 2026
Antwoord van Yorkshire Building Society
Hello Scott,
Thank you for your feedback, which is much appreciated.
Kind regards.
Antwoord van Yorkshire Building Society
Hello Stuart,
Thank you for your feedback - much appreciated!
Kind regards.
Helpful pleasant service.
Pleasant helpful Service. Easily sorted out transferring an ISA.
5 juli 2026
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback - much appreciated!
Kind regards.
Easy to access Web site
Easy to access Web site. Easy to complete documentation to access service I waned. Good follow up telephone call.
12 juli 2026
Antwoord van Yorkshire Building Society
Hello Fiona,
Thank you for your feedback - very much appreciated!
Kind regards.
Assistance given and patience
11 juli 2026
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback - greatly appreciated!
Kind regards.
I explained in a customer feedback form…
I explained in a customer feedback form and hope they reach out about it.
11 juli 2026
Antwoord van Yorkshire Building Society
Hello John,
Thank you for your feedback, which will be read.
Kind regards.
They keep delivering a competitive rate…
They keep delivering a competitive rate and I don’t need to constantly shop around weekly
4 juli 2026
Antwoord van Yorkshire Building Society
Hello Derek,
Thank you for your feedback, which is much appreciated.
Kind regards.
The staff were prompt and helpful
The staff were prompt and helpful. I was given a direct phone number for the local branch, so could get an issue sorted without having to go through a call centre. I would have given 5 stars, except that we had opened a bond and gone straight to our bank to transfer money into it. Eight days later the money was still in our current account, having been returned as we'd sent it too quickly, before all checks had been completed. It would have been helpful to have had this communicated to us, as we had to then rush to resend it before the bond closed.
17 juli 2026
Antwoord van Yorkshire Building Society
Hello,
Thank you for your feedback, which has been duly noted.
Kind regards.
Antwoord van Yorkshire Building Society
Hello Mrs Bailey!
Thank you for your feedback, which is greatly appreciated. Can you let us know which branch you visited? I would love to pass on your comments!
Kind regards.
The team were friendly and welcoming
4 juli 2026
Antwoord van Yorkshire Building Society
Hello Phillip,
Thank you for your feedback - could you let us know which branch or agency you visited? I would love to pass on your comments.
Kind regards.
Their website doesn't work properly and…
Their website doesn't work properly and it takes literally days to withdraw money. Closing my account, will never use them again.
18 juli 2026
Review zonder uitnodiging
Antwoord van Yorkshire Building Society
Hello Neal,
Thank you for your feedback, although if your instant access account has been open for longer than 14 days, it should take no more than 24 to receive a withdrawal.
Kind regards.
Antwoord van Yorkshire Building Society
Hello Wayne!
Thank you for your feedback, which is much appreciated!
Kind regards.
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