Excellent service from the 2 members of staff who helped with my query I can’t remember their names.. a charming friendly professional young lady and a positive very helpful man from another branch... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I wanted to deposit some money to offer me a monthly interest payment to top up my part time wage. I tried several high street banks and building societies, all seemed un interested. I picked up... Toon meer
Bedrijf heeft geantwoord
YBS are a fantastic building society very friendly staff especially the branch in Tenby west Wales! It's so nice to see such a trustworthy company still have branches where others Don't! I don't know... Toon meer
Bedrijf heeft geantwoord
For a change, it was very pleasant to be able to open two Cash Isa accounts quickly without having to wait for a more formal pre-arranged appointment Also YBS were able to confirm both identities wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Contactgegevens
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Verenigd Koninkrijk
- www.ybs.co.uk
4,7
Uitstekend
11K reviews
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Antwoord van Yorkshire Building Society
Hello Wayne!
Thank you for your feedback, which is much appreciated!
Kind regards.
Antwoord van Yorkshire Building Society
Hello,
Thank you for your feedback, which is much appreciated!
Kind regards.
Absolutely fantastic customer service
28 juni 2026
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback - greatly appreciated!
Kind regards.
I had arranged that I would have…
I had arranged that I would have £50000.in my fixed savings on 2 June and what you did was on3 June you transferred it back in to my Barclays Bank.
As I am in Australia for few months I can’t visit my local branch in Chatham Kent.
Thanks
3 juli 2026
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback - if this issue has not been resolved, please call us on 00 44 1274 263013 between 9am and 5pm (UK time).
Kind regards.
Helpful staff showed me how to do what…
Helpful staff showed me how to do what I needed to do
3 juli 2026
Antwoord van Yorkshire Building Society
Hello Cheryl,
Thank you for your feedback which is greatly appreciated!
Kind regards.
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback, which is much appreciated!
Kind regards.
Very helpful staff at the Newport…
Very helpful staff at the Newport office,polite and friendly.
1 mei 2026
Antwoord van Yorkshire Building Society
Hello Keith,
Thank you for your feedback, which I have passed on - I am sure my colleagues will be delighted to see it!
Kind regards.
Antwoord van Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Antwoord van Yorkshire Building Society
Hello Michael,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
As I have told YBS on several previous…
As I have told YBS on several previous occasions- it because you do the basics very well. Also your communication are great.
But you need to think about how many feed back reviews you send out - I have been swamped with them!!!!!!!!
One to think about.
John
8 juli 2026
Antwoord van Yorkshire Building Society
Hello John,
Thank you for your feedback - if we are sending them to you too often, you are welcome to opt out or ignore them! I will pass this on, though.
Kind regards.
Isa transfer
Not having to make an appointment ,lady on the desk was helpful and the young lady dealing with our isa transfer was great. It was the Doncaster Branch we visited staff went the extra mile for us.
8 juli 2026
Antwoord van Yorkshire Building Society
Hello Alfred,
Thank you for the feedback - can you tell us which branch or agency you visited? I would love to pass on your comments!
Kind regards.
The chester branch were rally helpfully…
The chester branch were rally helpfully with our isa transfers in
25 juni 2026
Antwoord van Yorkshire Building Society
Hello,
Thank you for the feedback for my Chester colleagues - I have passed it on and I am sure they will be delighted to read it!
Kind regards.
Best interest rate.
8 juli 2026
Antwoord van Yorkshire Building Society
Hello!
Thank you for your feedback - greatly appreciated!
Kind regards.
Efficient service.
8 juli 2026
Antwoord van Yorkshire Building Society
Hello Veronica,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
Very straight forward setting up an…
Very straight forward setting up an ISA, staff very helpful
1 juli 2026
Antwoord van Yorkshire Building Society
Hello Dorte,
Thank you for your feedback - greatly appreciated!
Kind rergards.
Very understanding ×helpful bereavement…
Very understanding ×helpful bereavement team. Also in branch staff very helpful.
8 juli 2026
Antwoord van Yorkshire Building Society
Hello Ruth,
Thank you for your feedback, which is greatly appreciated. I am glad that we were able to be of help at this difficult time.
Kind regards.
very good people working at the…
very good people working at the building socity very helofull
1 juli 2026
Antwoord van Yorkshire Building Society
Hello,
Thank you for your feedback. I am glad to hear you had a good experience with us!
Kind regards.
I am elderly and got stuck when setting…
I am elderly and got stuck when setting up a new account online. An employee of YBS patiently
talked me through the procedure. I appreciated also the competitive interest rate on the 1 year easy access ISA
7 juli 2026
Antwoord van Yorkshire Building Society
Hello Paul,
Thank you for your feedback, which is very much appreciated!
Kind regards.
Staff were very pleasant & helpful.
28 juni 2026
Antwoord van Yorkshire Building Society
Hello Ginny,
Thank you for taking the time to provide feedback. This is very much appreciated
Kind regards,
The app is extremely good and…
The app is extremely good and verification is made very easy. Everything was completed on time and efficiently.
7 juli 2026
Antwoord van Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated
Kind regards,
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