Yorkshire Caravans & Motorhomes Reviews 

Went to buy a campervan but ended up with a mobile home due to helpful and knowledgeable staff, no pressure to buy and left to look in your own time, when staff asked they were very helpful, process of buying was easy, excellent cafe to use while we discussed with family on buying options, handover at time was good and came away very happy

Great service throughout by Peter in sales who was knowledgeable throughout and sourced the van when we couldn’t and Andy for the handover process who explained everything to us newbies.

A great company to deal with and cant recommend them highly enough.

We recently bought our new caravan from here, Our salesman Mick was absolutely great he walked us through the whole process and made every thing crystal clear, From buying the van to the hand over. On the day of the hand over we were greated by the lovely lady on reception who was happy to help with arranging our storage requirements, and Mel gave us a full run through of the caravan showing us absolutely everything from lighting to the motor mover. A massive thankyou to Mick and all the team for making the whole experience an absolute joy.

Mick Broadhead, the salesman who helped us to select a suitable caravan, was knowledgeable and helpful. He spent a lot of time with us so we could really explore the choices.

Excellent service from Dave Chambers! We went in unsure of exactly what we needed, but Dave was extremely patient, knowledgeable and helpful throughout, making the whole experience so easy.

I would definitely recommend Dave and would specifically ask for him again if visiting. I’ve already recommended him to friends of ours! Highly recommended. ⭐⭐⭐⭐⭐

Debbie has been fantastic from start to finish, twice, and ensured a great experience. She is also a really nice person to boot, which is a real asset when in a selling environment. A true asset to the company!! Shout out to Mel to, who was excellent on handover and walked us through the entire set up process. Top marks!

Spent hours trawling the internet for an air awning and should have just rung Dave in the awning department at Yorkshire Caravans.
He was so helpful over the telephone explaining everything and putting us right on what to buy.
Dave went above and beyond what we expected thank you Dave

We needed advice on a sun canopy to complement our existing awning.
Pete Nicholson was available to help us and gave us a tour of everything that was suitable for our needs.
He also pointed out the pro’s and cons of each one.
Never did we feel pressure to purchase, however we did so and that decision was taken solely by the fact that Pete was so knowledgeable and helpful.
We have now used the new Isabella canopy this week and have no regrets.
Great purchase from a great guy and a company that seems to cater everyone’s needs.
Well done.

Not a great start as no one got back to me in the awning department after leaving my number. Eventually, managed to speak to James who was helpful, but the day of purchase we were helped by Dave who was very clued up in the Isabella awnings department. He was friendly and enthusiastic and helped us purchase our first ever Isabella awning. Lovely service
Down side it was one of the hottest days of the year and there were no fans for customers in the office and the smallest ever for Dave.

Spent a great deal of money on a used motorhome .Found a few faults a couple of days afterwards.It's now been 1 month, we haven't been able to use it and despite constant communication still at loggerheads.
They claim that a 2 inch piece missing out of a panoramic rooflight is purely cosmetic and as long as it doesn' t leak is acceptable.After 1 month I have no invoice ,no copy of the habitation report ,and no evidence of cambelt change and oil service.I have been told by the so called aftercare department that now they are prepared to water test it and if it doesn't leak it is deemed acceptable.
Despite the fact we love the van it now seems the only route left is to insist on a full refund.I would not recommend anybody to this company.

Yorkshire Caravans excelled again, This was our 3rd unit from them and we travel over 3 hours as we know they are the best and they never disappoint, Steve Younge and his Motorhome team were great, we are really particular on every detail and they ensure all are met with professionalism and honesty. Thanks again and see you when we are ready for the next one!

I rang to enquire about a Sun canopy spoke with Pete who checked if the item was in stock he gave me the price and we proceeded to make the purchase. The aforementioned item was delivered to me within 20hrs ,many thanks to Pete (YC) and delivery driver Simon (DPD).
FIRST CLASS SERVICE

A huge thank you to Toni in the Leisure Shop and Pete in the Awning Department. You both helped us tremendously with our purchases and advice.

It was a very difficult day for us both and your kindness and support meant a great deal to us.

my caravan had some damage to the offside panel at the front dent and scratches had to have filled re-sprayed and all new decals on the offside its as if you can not see the damage and you can not see the repair 10 out of 10 so if you need panel repair contact Yorkshire caravans

Thank you so much

Very fast response and very friendly

I so wish I’d have read the reviews on here before purchasing from this place!!

Here goes!
We bought a brand new Bailey B64 from Yorkshire Caravans and Motorhomes. We part exchanged our motorhome and took it in on 16th April as agreed. We were told when we got there that there was a slight delay in collecting our new van which should have been on 23rd April. Then radio silence, we had to chase and chase updates by email and phone and they just kept blaming the DVLA for the registration documents. We were told our motorhome wouldn’t be sold until we were happy with the part exchange. Wrong!! It appeared for sale at Brownhills and we hadn’t had either our new van or the balance they owed us for the part exchange.
We finally got a registration plate number from them and eventually a date to collect of 18th May. By this point we’d had to cancel bookings we had planned and they’d had ours for a month (which was now not ours as they had sold it).

Collection day, insurance sorted, tracker added, we arrive to find the number plate is not the one we were emailed. They insisted it was correct even when I showed them the email. Phone call to the insurance company to change it before we could drive away. We then discovered once at home that the carpets weren’t in it. A week or so later the V5 arrives with the original number plate on it! Several emails, phone calls one department blaming another. We then had a package arrive with a new number plate to match the V5. Then, me enraged on the phone (I’m normally very calm), phone the insurance company again to change it back to the original one.

Upon cleaning the pop top ( we’d been away in between so took time to get to it) we noticed bubbles in the paintwork, also the inner roof of the pop top had come away on one end. Email with photo of the bubbles to motorhome sales on 20th July, nothing. I phoned to chase on 29th July, you need to send to after sales and we’ll come back to you. Nothing!! 10th August left a message with after sales to call me, nothing. Phoned again and spoke to Reception in desperation (I have to say a lovely lady). She said she would email the supervisor and the manager to contact me. You guessed it NOTHING!! We’re now in a position where we are going to get legal advice and totally disgusted with the whole experience.

AVOID LIKE THE PLAGUE!!

Spoke to Dave in the awning department, and he couldn't be more helpful in sorting us out with our extra awning stuff . Really recommend going here as they are so helpful .

Bought a new awning, which while away had a few problems with the fit. Called Yorkshire Caravans gave us advice on what to do and if that didn’t work out bring it back.
Returned awning and was soon sorted out straight away with different style. Thanks to Dave

Happy with Yorkshire Caravans of Bawtry especially with Emma in the warranty department,
Who has helped me sort out the warranty issues on our Swift Caravan?

I understand it can be a thankless job at times, with all the problems this lady must have to deal with on a daily basis, but with all due respect and fair play to her she seems to deal with it all professionally and efficiently.
However the same cannot be said about Swift Caravans who thinks it’s perfectly acceptable for people to run backwards and forwards with their caravans for repairs, with no interest about the inconvenience and cost in time and money? I’m talking Panoramic Window Cracking Which they knew about, but still decided to carry on manufacturing and sending them out and not tell anyone, which they cleverly labelled warranty issue! Which it is not, it's a Swift manufacturer issue.
It really is a National Scandal, and has for their 10 year Smart body guarantee, (And Yes you will need it) Because after over 60 years they still cannot make a back panel correctly, again ours cracked, Not even 12 months old, But hey, swift don’t care, just keep taking it back again and again and again….“Taking their customers for fools” Nothing Smart in that Swift...

Purchased an awning from Pete, he was very friendly, very informative and really helpful.