Spoke with Sam yesterday and he was super helpful and as I was a difficult customer!he has plenty of patience and great advise! Also makes your plan for cover extremely clear. Great customer service.... Toon meer
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Lees wat reviewers zeggen
I had a really positive experience with Cover It. The gentleman called Daniel I spoke to was extremely kind, helpful and professional, and took the time to explain everything clearly. I’m going t... Toon meer
Bedrijf heeft geantwoord
Brilliant chat with Austin and got the insurance we needed he was polite, friendly and very helpful with myself and my wife I have moved from one company to this company on looking through and listen... Toon meer
Bedrijf heeft geantwoord
Louis, who called me this morning, 4/9/26, was polite, friendly and professional, We had a nice general chat alongside the purpose for the call. Everything was explained and I am happy with the produc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get Rapid Repairs, Free Servicing and Free Appliance Upgrades included in your cover. Your Brand Cover – The Appliance Cover Specialists At Your Brand Cover, we’re committed to delivering better service, better value, and complete confidence when it comes to protecting the appliances you rely on every day. Our core values — Fairness, Trust, Value and Reliability — guide everything we do. Millions of households across the UK choose appliance cover for the reassurance it brings. With Your Brand Cover, you can relax knowing your protection is backed by a company that puts customers first and is dedicated to keeping your home running smoothly. For a simple, affordable monthly cost, we take care of the stress of repairing or replacing your essential appliances. No hassle, no worry — just dependable support whenever you need it.
Contactgegevens
Verenigd Koninkrijk
- www.yourbrandcover.com
4,6
Uitstekend
517 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The man was very nice that I spoke to…
The man was very nice that I spoke to and made me feel at ease so thank you to this gentleman he should get a pay rise or something x
19 augustus 2026
Antwoord van Your Brand Cover
Dear Louise,
Thank you for your lovely review. We’re so pleased our adviser made you feel comfortable and at ease during your conversation.
We’ll certainly pass on your kind words — including the pay rise recommendation!
Kind regards
Your Brand Cover
Paul was very helpful and explain…
Paul was very helpful and explain everything very well and was was very understanding
20 augustus 2026
Antwoord van Your Brand Cover
Dear Sophie,
Thank you for your lovely review. We’re so pleased Paul was helpful and understanding, and explained everything clearly.
We’ll be sure to pass your kind comments on to him.
Kind regards
Your Brand Cover
They are so friendly and good people to…
They are so friendly and good people to talk to and understanding.... I would recommend them to anyone.
20 augustus 2026
Antwoord van Your Brand Cover
Dear Ross,
Thank you for your lovely review. We’re so pleased you found our team friendly and understanding.
Your recommendation really means a lot to us.
Kind regards
Your Brand Cover
Antwoord van Your Brand Cover
Dear Emma,
Thank you for your lovely review. We’re so pleased Paul made such a positive impression during your call.
We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Mr Louis Bray
Mr Louis Bray , was very thoughtful and went above and beyond , he made the telephone conversation easier for me.
I had a surgery three months ago and he was very understanding took things at a slower pace also very patient, thank you very much I appreciate your service.
19 augustus 2026
Antwoord van Your Brand Cover
Dear Janet,
Thank you for your lovely review. We’re so pleased Louis was patient and understanding, and made the conversation comfortable for you.
We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Paul was very polite,he talked me…
Paul was very polite,he talked me through the whole thing i was very happy with his services thanks again paul you deserve a medal
19 augustus 2026
Antwoord van Your Brand Cover
Dear Tyrina,
Thank you for your lovely review. We’re delighted Paul was so polite and took the time to talk you through everything clearly.
We’ll be sure to let him know you think he deserves a medal!
Kind regards
Your Brand Cover
A gentleman named Louie called me and I…
A gentleman named Louie called me and I found him to be friendly and informative. Great experience. Many thanks.
19 augustus 2026
Antwoord van Your Brand Cover
Dear Linda,
Thank you for your lovely review. We’re delighted Louie was friendly and informative and made your experience such a positive one.
We’ll be sure to pass your kind comments on to him.
Kind regards
Your Brand Cover
Appliance insurance
Polite and friendly staff.Megan explained everything perfectly, asking me if I had any questions about anything.She didn't push me to decide if I wanted to take out a policy.
19 augustus 2026
Antwoord van Your Brand Cover
Dear Bridget,
Thank you for your lovely review. We’re delighted Megan explained everything clearly and gave you the time and space to make your own decision.
We’ll be sure to pass your kind comments on to her.
Kind regards
Your Brand Cover
Fantastic customer service assistant
Fantastic customer service assistant. Friendly and efficient. great price.
18 augustus 2026
Antwoord van Your Brand Cover
Dear Debra,
Thank you for your fantastic review. We’re delighted you received such friendly and efficient service and were pleased with the price.
We really appreciate your feedback.
Kind regards
Your Brand Cover
Quote very competitive and staff…
Quote very competitive and staff friendly and Always willing to assist
18 augustus 2026
Antwoord van Your Brand Cover
Dear Miss Seaward,
Thank you for your review. We’re delighted you found our pricing competitive and our team friendly and helpful.
We really appreciate your feedback.
Kind regards
Your Brand Cover
Your brand cover
The experience with your brand cover was a breath of fresh air everything was done so quickly and efficiently by the young lady also she saved me over £130 per year which is better for me would definitely recommend them
18 augustus 2026
Antwoord van Your Brand Cover
Dear Adriana,
Thank you for your fantastic review. We’re delighted everything was handled so quickly and efficiently, and that we were able to help you make such a great saving.
We really appreciate your recommendation.
Kind regards
Your Brand Cover
The guy on the phone was helpful witty…
The guy on the phone was helpful witty and he explained the policy brilliant.
He is a credit to your company and he deserves promotion
18 augustus 2026
Antwoord van Your Brand Cover
Dear Mr Taylor,
Thank you for your lovely review. We’re so pleased KC was friendly and helpful, and made everything clear for you.
We’ll be sure to pass your kind comments on to her.
Kind regards
Your Brand Cover
⭐️⭐️⭐️⭐️⭐️
I spoke with a very nice consultant called KC. She explained my cover and all the details I needed to know. I received all my details by email too. KC was very friendly and helpful. Thank you.
13 augustus 2026
Antwoord van Your Brand Cover
Dear Julie,
Thank you for your lovely review. We’re delighted KC was friendly and helpful, and made everything clear and easy to understand.
We’ll be sure to pass your kind comments on to her.
Kind regards
Your Brand Cover
Vey helpful
17 augustus 2026
Antwoord van Your Brand Cover
Thank you for your review, Stacey. We’re so pleased you found our team helpful and appreciate you taking the time to share your feedback.
Kind regards
Your Brand Cover
Very helpful polite and friendly advice…
Very helpful polite and friendly advice and service great customer satisfaction all round service.
17 augustus 2026
Antwoord van Your Brand Cover
Thank you for your lovely review, Marcus. We’re delighted you received friendly and helpful service and had such a positive experience with us.
Kind regards
Your Brand Cover
Good service and always doing their…
Good service and always doing their best for customer
14 augustus 2026
Antwoord van Your Brand Cover
Dear Nassr,
Thank you so much for your review! We’re really pleased you’ve been happy with the service and feel our team does its best for our customers.
This is what we aim for everyday, so thank you again.
Kind regards
Your Brand Cover
Zedan was so helpful
Zedan was so helpful , I’m glad I didn’t do the usual and hang up . I’m really looking forward to my cover . It’s so good .
Please pass my comment to Zedan . Zedan you were absolutely brilliant, fantastic sales technique , not pushy at all , he didn’t need to be with the fantastic cover on offer . Thank you for the call
17 augustus 2026
Review zonder uitnodiging
Antwoord van Your Brand Cover
Dear tania,
Thank you for your fantastic review, Tania. We’re delighted Zedan was so helpful and that you appreciated his friendly, no-pressure approach. We’ll certainly pass your lovely comments on to him.
Kind regards
Your Brand Cover
James was very polite and explained…
James was very polite and explained everything and was so professional i enjoyed talking with him
17 augustus 2026
Antwoord van Your Brand Cover
Dear Tracey,
Thank you for your lovely review. We’re so pleased James was professional and explained everything clearly.
We’ll be sure to pass your kind comments on to him!
Alfie was extremely pleasant to talk to…
Alfie was extremely pleasant to talk to . He explained the cover very well . Offered different payments . Also Alfie said i could items on my cover .
14 augustus 2026
Antwoord van Your Brand Cover
Dear Suki,
Thank you for your lovely review. We're delighted to hear that Alfie was pleasant to speak with and took the time to explain the cover clearly.
It's great to know you found the conversation helpful. We'll be sure to pass your kind comments on to Alfie.
Kind regards
Your Brand Cover
Staff was great
The customer service man james made it very easy to understand and was understanding to me that i was needing time to discuss and work out everything as i struggle doing things like that on my own and still helped very much
14 augustus 2026
Antwoord van Your Brand Cover
Dear Charlotte,
Thank you for your lovely review. We're delighted to hear that James made everything easy to understand and gave you the time and support you needed to consider everything properly.
It's wonderful to know that his patient and understanding approach made things easier for you. We'll be sure to pass your kind comments on to James.
Kind regards
Your Brand Cover
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