Spoke with Sam yesterday and he was super helpful and as I was a difficult customer!he has plenty of patience and great advise! Also makes your plan for cover extremely clear. Great customer service.... Toon meer
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Lees wat reviewers zeggen
I had a really positive experience with Cover It. The gentleman called Daniel I spoke to was extremely kind, helpful and professional, and took the time to explain everything clearly. I’m going t... Toon meer
Bedrijf heeft geantwoord
Brilliant chat with Austin and got the insurance we needed he was polite, friendly and very helpful with myself and my wife I have moved from one company to this company on looking through and listen... Toon meer
Bedrijf heeft geantwoord
Louis, who called me this morning, 4/9/26, was polite, friendly and professional, We had a nice general chat alongside the purpose for the call. Everything was explained and I am happy with the produc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Get Rapid Repairs, Free Servicing and Free Appliance Upgrades included in your cover. Your Brand Cover – The Appliance Cover Specialists At Your Brand Cover, we’re committed to delivering better service, better value, and complete confidence when it comes to protecting the appliances you rely on every day. Our core values — Fairness, Trust, Value and Reliability — guide everything we do. Millions of households across the UK choose appliance cover for the reassurance it brings. With Your Brand Cover, you can relax knowing your protection is backed by a company that puts customers first and is dedicated to keeping your home running smoothly. For a simple, affordable monthly cost, we take care of the stress of repairing or replacing your essential appliances. No hassle, no worry — just dependable support whenever you need it.
Contactgegevens
Verenigd Koninkrijk
- www.yourbrandcover.com
4,6
Uitstekend
517 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really good service
11 september 2025
Antwoord van Your Brand Cover
Dear Robert,
Thank you for your review. We're delighted to hear that you received really good service from our team.
We appreciate you taking the time to share your experience with us.
Kind regards
Your Brand Cover
The man i spoke to was really…
The man i spoke to was really explanatory on what I was signing up to. Very polite. Sorry I forgot his name.
13 augustus 2026
Antwoord van Your Brand Cover
Dear Gillian,
Thank you for your review. We're delighted to hear that our adviser was polite and took the time to explain everything clearly.
We'll be sure to share your kind feedback with the team.
Kind regards
Your Brand Cover
I was contacted by Your Brand cover in…
I was contacted by Your Brand cover in regards to insurance cover for our white good
Which have been insured with another company, we were given a total price for the three items which save us over £27 a month and better cover and payed with one Direct Debit.
Very pleased with the saving and the help from Alfie.
13 augustus 2026
Antwoord van Your Brand Cover
Dear Mr Summerfield,
Thank you for your wonderful review. We're delighted to hear that Alfie was so helpful and that we were able to help you make such a significant monthly saving.
It's great to know you were pleased with the service and found having your appliances together under one Direct Debit more convenient. We'll be sure to pass your kind comments on to Alfie.
Kind regards
Your Brand Cover
Antwoord van Your Brand Cover
Dear Amanda,
Thank you for your lovely review. We're delighted to hear that Lucy was so easy to talk to and helpful throughout your conversation.
We'll be sure to pass your kind comments on to Lucy. We really appreciate your feedback.
Kind regards
Your Brand Cover
Unprompted call which was actually very…
Unprompted call which was actually very inciteful and saved me a few quid. Daniel the caller was helpful and not in any way pushy.
13 augustus 2026
Antwoord van Your Brand Cover
Dear Mr Macleod,
Thank you for your review. We're pleased to hear that Daniel made the call worthwhile by being helpful, informative and never pushy.
It's also great to know he was able to help you save some money. We'll be sure to pass your kind comments on to Daniel.
Kind regards
Your Brand Cover
telephone call I received from…
The telephone call I received from Manley ( Your Brand Cover) was very informative and he explained everything about the policy very clearly with no pressure!
13 augustus 2026
Antwoord van Your Brand Cover
Dear Mr and Mrs Fryer,
Thank you for your review. We're delighted to hear that Manley was informative and explained everything clearly, without making you feel under any pressure.
We'll be sure to pass your kind comments on to Manley. We really appreciate you taking the time to share your experience.
Kind regards
Your Brand Cover
An unexpected call
The call from Daniel was unexpected, but once he explained the purpose of the call, and all the details I needed to know, its actually saved me money and given me a better service.
12 augustus 2026
Antwoord van Your Brand Cover
Dear Alan,
Thank you for your review. We're pleased to hear that Daniel took the time to clearly explain all the information you needed.
It's fantastic to know that the conversation resulted in a saving for you and a service that better suited your needs. We'll be sure to pass your kind comments on to Daniel.
Kind regards
Your Brand Cover
Aston was very helpful and informative
Aston was very helpful and informative, explained all aspects of the cover, and saved me some money.
12 augustus 2026
Antwoord van Your Brand Cover
Dear Tina,
Thank you for your wonderful review. We're delighted to hear that Aston was helpful, and took the time to explain everything clearly. It's also great to know he was able to help you save some money.
We'll be sure to pass your kind comments on to Aston.
Kind regards
Your Brand Cover
Lovely polite staff member called…
Lovely polite staff member called Daniel handled my call with professionalism
12 augustus 2026
Antwoord van Your Brand Cover
Dear Emma,
Thank you for your review. We're delighted to hear that Daniel was polite and professional throughout your call and provided you with a positive experience.
We'll be sure to pass your kind comments on to Daniel.
Kind regards
Your Brand Cover
I saved money, so could you
I received a cold call from this company, but the friendliness and passion with which Aston "sold" me, together with the cost saving they could provide, convinced me to move my policy to them. No full on sales pitch, no pressure and more importantly, no hassle. Thanks Aston for saving me money.
12 augustus 2026
Antwoord van Your Brand Cover
Dear Sam,
Thank you for your wonderful review. We're delighted to hear that Aston's friendly, no-pressure approach made such a positive impression and that he was able to help you make a saving.
We'll be sure to pass your kind comments on to Aston. Thank you for choosing Your Brand Cover.
Kind regards
Your Brand Cover
Antwoord van Your Brand Cover
Dear Emma,
Thank you for your review. We're delighted to hear that you received thorough, polite and informative service.
We really appreciate you taking the time to share your positive experience with us.
Kind regards
Your Brand Cover
Good communication
Good communication, kaysie was lovely on the phone she deserves a promotion
10 augustus 2026
Antwoord van Your Brand Cover
Dear Tammy,
Thank you for your lovely review. We're delighted to hear that Kaysie provided great communication and made such a positive impression during your call.
We'll be sure to pass your fantastic feedback on to Kaysie — we're sure she'll appreciate the promotion recommendation too!
Kind regards
Your Brand Cover
Sorry not tried it yet ,sounds goog…
Sorry not tried it yet ,sounds goog thou so i shall let you know when 2 payments come out ok
28 juli 2026
Antwoord van Your Brand Cover
Dear Mrs Harbottle,
Thank you for taking the time to leave a review. We appreciate your feedback and hope everything goes smoothly with your payments.
We look forward to hearing about your experience once you've had a little more time with us.
Kind regards
Your Brand Cove
Made everything very clear with great…
Made everything very clear with great telephone manner
10 augustus 2026
Antwoord van Your Brand Cover
Dear Mr Byrne,
Thank you for your review. We're delighted to hear that everything was explained clearly and that you received such friendly and professional service over the phone.
We really appreciate you taking the time to share your experience.
Kind regards
Your Brand Cover
had a very lovly young helpfull man…
had a very lovly young helpfull man called Danniel who has help me save my pennies great services many thanks mrs S A Siska.
10 augustus 2026
Antwoord van Your Brand Cover
Dear Mrs. Siska,
Thank you for your lovely review. We're delighted to hear that Daniel was so helpful and was able to help you save some money.
We'll be sure to pass your kind comments on to Daniel. We really appreciate you taking the time to share your experience.
Kind regards
Your Brand Cover
I thought my main appliances were…
I thought my main appliances were covered until Daniel made me aware they were not which was appreciated. After everything was explained to me, the adjustments were easy.
7 augustus 2026
Antwoord van Your Brand Cover
Dear Peter,
Thank you for your review. We're pleased to hear that Daniel was able to explain everything clearly. It's great to know that, once you had the full information, making the necessary adjustments was straightforward.
We'll be sure to pass your kind comments on to Daniel.
Kind regards
Your Brand Cover
I was speaking to someone this morning…
I was speaking to someone this morning I’ve forgotten his name I think it was Daniel he was amazing helped with a lot today saved me so much honestly he was a love guy to chat to and he guided me through it all and I thought he was amazing 🥰
7 augustus 2026
Antwoord van Your Brand Cover
Dear Maryam,
Thank you for your wonderful review. We're delighted to hear that our adviser was so helpful and was able to help you save money.
It's lovely to know you enjoyed the conversation and felt well supported throughout. We'll make sure your fantastic feedback is shared with the team.
Kind regards
Your Brand Cover
LOUIS BRAY top bloke well if you need…
LOUIS BRAY top bloke well if you need cover this is the company but what makes a company is brilliant people 100% recommend
7 augustus 2026
Antwoord van Your Brand Cover
Dear Mr Garrill,
Thank you for your fantastic review and recommendation. We're delighted to hear that Louis provided you with brilliant service.
We completely agree that great people make a great company, and we'll be sure to pass your kind words on to Louis.
Kind regards
Your Brand Cover
Had a lovely phone call regarding…
Had a lovely phone call regarding cheaper cover for my appliances can I say Lucy Cox was a lovely polite lady who helped me ,she was so clear on everything and even got my policy alot cheaper than what I was paying .
She was very nice lady I would give her 10/10 for her lovely customer relation service.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Your Brand Cover
Dear Mrs Rosher,
Thank you for your wonderful review. We're delighted to hear that Lucy Cox was helpful and took the time to explain everything clearly.
It's also great to know she was able to help you find more affordable cover for your appliances.
A 10/10 is fantastic feedback, and we'll be sure to pass your lovely comments on to Lucy.
Kind regards
Your Brand Cover
Leon was very helpful explaining all…
Leon was very helpful explaining all the costs and the terms.
6 augustus 2026
Antwoord van Your Brand Cover
Dear Mrs Pinks,
Thank you for your review. We're delighted to hear that Leon was helpful and took the time to explain the costs and terms clearly.
We'll be sure to pass your kind comments on to Leon. We really appreciate your feedback.
Kind regards
Your Brand Cover
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