Your sales representative Ryan was brilliant extremely pleasant, knowledgeable and helpful he gets full marks. The loss of one star is down to the wait time to get through to the sales team. A sate... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... Toon meer
Bedrijf heeft geantwoord
Boiler service booked cancelled the first time. Rebooked and engineer arrived on time after giving us 30 minute phone call. Boiler serviced and left in clean tidy condition. Only took 20 minutes all... Toon meer
The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Boiler & Home Emergency Cover
Geschreven door het bedrijf
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contactgegevens
Verenigd Koninkrijk
- 0330 223 4422
- customerservice@yourrepair.co.uk
- www.yourrepair.co.uk
4,7
Uitstekend
23K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van YourRepair
We're so glad to hear setting up your boiler plan was easy for you. We appreciate your positive feedback!
Be aware that by signing up with…
Please be aware that by signing up with this company, you are entering into a 12-month contract. If you decide to cancel before the end of the contract, you may still be required to pay for the remaining months.
I would strongly recommend checking the terms and conditions carefully before signing up. In my experience, the cancellation terms are very costly, and I would advise others to think carefully before choosing this company
24 augustus 2026
Review zonder uitnodiging
Antwoord van YourRepair
Hello,
Thank you for your feedback. We’re sorry to hear of your dissatisfaction.
Whilst we would always explore all options available to assist each customer on an individual basis, as a repair policy, our plans are for a 12-month term, as outlined in the Service & Support Agreement provided prior to signing up.
Unfortunately, the options we offered were not accepted, and you chose to proceed with the applicable termination fee. We can only apologise that we weren’t able to reach an outcome that suited you, and we appreciate you taking the time to share your feedback.
Kind regards,
YourRepair
Antwoord van YourRepair
We're delighted to hear that you found the joining process easy and well done! Thank you for sharing your positive experience with us.
All been a fine experience so far
All been a fine experience so far. Although when I signed up I had just purchased my home, and discovered the boiler was quite overdue a service. It was not clear before I signed up, but they only service boilers between Mar-Sep. So I could not get a service when I signed up (in the Nov/Dec). OK I accept that, but I had asked to be booked for as soon as it was available. This never happened though and I had to chase it up once i'd got through March without any contact. Otherwise I have only had them out to a leak and this was easily organised once I paid the callout charge associated with my subscription.
11 december 2025
Antwoord van YourRepair
Hello,
Thank you so much for your review! We really appreciate you taking the time to share your feedback with us.
I can see that one of our team members has reached out to you to explain the issues that occurred previously. We hope this has provided some reassurance and that you can feel confident this won’t happen again.
Thank you again for your understanding and for choosing us!
Kind regards,
YourRepair
Work done by professional engineers
Work done by professional engineers, nothing was to difficult no mess cleaned up when job finished
20 augustus 2026
Antwoord van YourRepair
We're delighted to hear that our professional engineers handled everything expertly and left your property spotless after the job was completed. Your satisfaction is our priority!
Reza was a lovely heating engineer
Reza was a lovely heating engineer. Punctual and knowledgeable. Very happy with his service.
19 augustus 2026
Antwoord van YourRepair
We're so pleased to hear that our heating engineer was punctual and knowledgeable. Thank you for your wonderful feedback and 5-star review!
Ryan was very professional in fully…
Ryan was very professional in fully explaining the services to be provided in easy to follow terms. Made me feel confident in services your company provides
21 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team member clearly explained the services and made you feel confident in our company's offerings.
Excellent service from Your repair
Excellent service from Your repair , communication in particular has been great . They sent an excellent engineer from Morheat (Croydon) called Daniel to service the boiler. Your Repair and Daniel have fulfilled commitments on timing and quality of work, along with value for money. I would happily recommend both ,
20 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our communication was great and that our engineer provided excellent service. We're so pleased that we fulfilled commitments on timing, quality, and value.
Friendly efficient service.
17 augustus 2026
Antwoord van YourRepair
Thank you for your 5-star review! We appreciate your feedback.
The engineer was on time very friendly
The engineer was on time very friendly. Agreedable did a great job.
19 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that our engineer was punctual, friendly, and did a great job.
always very helpful
always very helpful. Engineer very good in explaining actions which helps us OAPs
22 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that our service is always helpful and that our engineer was great at explaining their actions.
Everything went like clockwork
Everything went like clockwork. Engineer came when he said he would and done an excellent job.
19 augustus 2026
Antwoord van YourRepair
We're delighted to hear that everything went smoothly and that our engineer arrived as scheduled, providing excellent service. Thank you for your positive feedback!
Excellent communication and customer…
Excellent communication and customer service, booking a boiler service for my elderly father, who has dementia. Great to be able to keep track of his account online and know that everything is working as it should with his rather ancient boiler, which gives extra peace of mind. Would definitely recommend.
19 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our communication and customer service were excellent, especially when booking the boiler service for your father. It's great to know that our online account access provides you with peace of mind.
Very pleased with the service I get…
Very pleased with the service I get from YourRepair they contact you when a service is due and you can choose the date and time am or pm the engineer was very polite and friendly. The cost is affordable.would definitely recommend to others.
19 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our service is convenient and affordable, and that our engineer was polite and friendly. We're so pleased you would recommend us to others.
The fella turned up on time
The fella turned up on time, did a professional job and left, what more do you want ?
19 augustus 2026
Antwoord van YourRepair
We're so pleased to hear that our team member was punctual and carried out the work to a high standard. Thank you for your kind words!
Polite and helpful engineer
21 augustus 2026
Antwoord van YourRepair
Thank you so much for leaving us a fantastic review! We're very happy to hear our engineer was polite and helpful during their visit.
Excellent all round
22 augustus 2026
Antwoord van YourRepair
Thank you for the 5-star review! We appreciate your feedback.
Great boiler service
Excellent service engineer visited yesterday and was courteous, efficient and prompt.
22 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that our service engineer was courteous, efficient, and prompt during their visit!
Clear information
Clear information, kept me informed, the engineer was excellent and very professional. Overall exceptional service.
22 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you received clear information, were kept informed, and that our engineer was excellent and very professional. We're so pleased you experienced exceptional service.
Immediate response to my boiler
Immediate response to my boiler. Lovely man Rak attended and sorted issue out. Very pleased xxx
22 augustus 2026
Antwoord van YourRepair
We're delighted to hear about the immediate response to your boiler issue and that our engineer was able to resolve it for you. Thank you for your wonderful 5-star review!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.