Your sales representative Ryan was brilliant extremely pleasant, knowledgeable and helpful he gets full marks. The loss of one star is down to the wait time to get through to the sales team. A sate... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... Toon meer
Bedrijf heeft geantwoord
Boiler service booked cancelled the first time. Rebooked and engineer arrived on time after giving us 30 minute phone call. Boiler serviced and left in clean tidy condition. Only took 20 minutes all... Toon meer
The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Boiler & Home Emergency Cover
Geschreven door het bedrijf
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contactgegevens
Verenigd Koninkrijk
- 0330 223 4422
- customerservice@yourrepair.co.uk
- www.yourrepair.co.uk
4,7
Uitstekend
23K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ryan was very helpful and very polite
Ryan was very helpful and very polite.
He covered any questions I might have had and gave excellent explanations of the plan.
Ryan made a very good attempt at pronouncing the Welsh name of my address!!
20 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team member was helpful and polite, and provided excellent explanations to all your questions.
Alex
Alex, your repair customer services was polite, knowledgeable and exceptionally helpful. I was cancelling my renewal but Alex gave me a good deal so I remained.
20 augustus 2026
Antwoord van YourRepair
We are delighted to learn that our customer service representative provided such a positive and helpful experience. We appreciate you sharing your feedback.
Antwoord van YourRepair
We're so glad to hear you had a good experience and found our service to be efficient and helpful. Thank you for your positive feedback!
Antwoord van YourRepair
We appreciate your positive feedback! We're delighted to hear that our team member was so patient and kind during your experience.
Antwoord van YourRepair
Thank you so much for your kind review! We’re delighted to hear you received great customer service.
Antwoord van YourRepair
We appreciate you taking the time to share your initial thoughts with us. We hope to continue earning your positive feedback.
The engineer attending was Maurice very…
The engineer attending was Maurice very friendly and chatty.
19 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that our engineer was friendly and chatty, making your experience a positive one!
Electrician
Electrician, James was very polite, helpful and efficient. Came unexpectedly the second time and solved the problem.
16 augustus 2026
Antwoord van YourRepair
We're so pleased to hear that our electrician was polite, helpful, and efficient, and successfully resolved the problem. Thank you for your wonderful 5-star review!
The Customer Services representative…
The Customer Services representative was helpful, clear, and very professional. They made the experience seamless and quick.
19 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our customer service representative provided a seamless and quick experience.
Boiler service
Engineer kept us upto date when he was going to arrive. Work carried out efficiently and gave us a recommendation on what to replace our expired Carbon monoxide monitor. Thank you
13 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer kept you informed about their arrival, carried out the work efficiently, and provided a helpful recommendation for your carbon monoxide monitor.
Excellent service
19 augustus 2026
Antwoord van YourRepair
Thank you for your wonderful feedback! We’re so pleased to hear that you received excellent service.
Engineer turned up and was very polite
Engineer turned up and was very polite. He got on with servicing my boiler no problem and kept me informed. Cleared everything up and left it tidy . Great job.
19 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was polite, efficient, and left everything tidy after servicing your boiler.
Excellent home cover package price.
I have just taken out a package with Your Repair at an excellent price compared to my annual boiler service price with Vaillant who increased my annual boiler service by £30!
The cover I receive from my plan, albeit with a call-out fee, makes economic sense to have so much more than just a boiler service.
The customer service which I received was excellent, my queries being answered most efficiently and with patience.
19 augustus 2026
Antwoord van YourRepair
We're delighted to hear that you found our pricing to be excellent and that the cover you receive makes economic sense for you. It's wonderful to know that our customer service team was efficient and patient in answering your queries. Thank you for your positive feedback!
Prompt service/ satisfied with the…
Prompt service/ satisfied with the response provided
19 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback! We're delighted to hear that you received prompt service and were satisfied with the response provided.
The engineer did a thorough job and…
The engineer did a thorough job and knew what he was doing. This is the first time with this company with this particular engineer.
15 augustus 2026
Antwoord van YourRepair
We're so pleased to hear that our engineer provided such a thorough and knowledgeable service. Thank you for your positive feedback!
The engineer turned up on time ans done…
The engineer turned up on time and done the job well
14 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that our engineer arrived promptly and completed the job to your satisfaction.
Coning customer
Got a leak need a new part, engineer said they will get the office to order, next gets told a different engineer from the boiler manufacturer will be coming, then told it will cost to much, so won't cover the repair. Shit company.
14 augustus 2026
Antwoord van YourRepair
Hello,
Thank you for taking the time to share your feedback.
We can see that our team has since been in touch with you and is providing the support available to you at this stage.
Kind regards,
YourRepair
Annual Gas Boiler Service
Our Engineer Daniel Morgan was punctual, polite, fast and efficient. He told us exactly what he had done during our Gas Boiler service. It was a pleasure to use 'Your Repair', thank you.
10 augustus 2026
Antwoord van YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was punctual, polite, and efficient during the gas boiler service.
Ryan was extremely helpful and…
Ryan was extremely helpful and explained everything clearly
18 augustus 2026
Antwoord van YourRepair
We appreciate your feedback and are delighted to hear that our team member was extremely helpful and provided clear explanations. Thank you for sharing your positive experience!
The Engineer was arranged straight away…
The Engineer was arranged straight away and when he turn up he was professional
1 augustus 2026
Antwoord van YourRepair
We appreciate your feedback. We're delighted to hear that the engineer was arranged straight away and provided professional service!
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