Robbed all of our micro generated credits twice! Last robbery- Bill from august-September was €130! Got paid out our credits of nearly €300 for summer micro generation at the end of September then sud... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am a recent customer to Yuno. The advance payment system (based on estimated forward usage) can be a bit frightening but they explained that it will all come right in the end .. so if they over-est... Toon meer
Bedrijf heeft geantwoord
I was charged an early cancellation fee in error and Gwyneth took my call, my details and had the issue sorted without any fuss or issue. I will definitely be checking their rates when I am due for re... Toon meer
Bedrijf heeft geantwoord
My bill came out €150 more expensive than I’m used to paying. I couldn’t understand why I called one of the representatives and found them very very hard to understand. I asked him to put me onto anot... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Yuno Energy is Ireland’s new home energy provider. Fed up with shocking electricity bills? Then Yuno Energy is the home energy provider you've been waiting for. You always know what to pay each month in advance and avoid expensive surprises. Plus, the Yuno Energy app makes it easy to see your usage and costs – helping you to cut back and save. We even give you a way to reduce your next payment: Beat your Prediction.
Contactgegevens
Paramount Court, Corrig Road, Sandyford Business Park, Sandyford., D18R9C7, Sandyford, Ierland
- 1800 554 400
- customercare@yunoenergy.ie
- www.yunoenergy.ie
4,4
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Lovely Gwyneneth looked after me…
The Lovely Gwyneneth looked after me today,
She was very helpful in explaining about my Gas meter reading.
Keep up the good work.
Mary.
18 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Mary,
We're so pleased to hear about the excellent assistance you received with your gas meter reading. It's wonderful to know our team was helpful and clear.
Kind regards,
Sasha,
Yuno Energy Team
I am not very tech minded Gwyneth…
I am not very tech minded Gwyneth helped me through the procedure and I can log into my account once again
Thank You Gwyneth.
Regards.
Noel Tobin.
18 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Butch,
We're so glad to hear that our team was able to assist you in regaining access to your account. We appreciate you sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Customer service review
Excellent, efficient service. Sai the operator transferred my call to the relevant team member -Karl- who completed my transaction in a friendly, professional and efficient manner.
18 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Stephen,
We are so pleased to hear that our team provided you with such a positive and helpful experience. We appreciate you sharing your feedback and kind words!
Kind regards,
Sasha,
Yuno Energy Team
Online with Shaz
Online with Shaz. Sorted out my small issue in seconds. Very happy
18 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Sean,
We're delighted to hear our team could resolve your issue so quickly. We appreciate your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Helpful and Friendly Support
Bhavika was very helpful explaining my bill to me.
18 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Nigel,
Thank you for taking the time to share your feedback. We're delighted to hear that our team member was very helpful in explaining your bill.
Kind regards,
Sasha,
Yuno Energy Team
The customer service was very helpful…
The customer service was very helpful and sort it all my questions
Jessel was very lovely to me and helpful
Thanks Jessel
17 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Tonica,
We are so pleased to hear that our customer service was very helpful and that all your questions were sorted. We are delighted that you had such a lovely experience.
Kind regards,
Sasha,
Yuno Energy Team
Sai was very helpful in assisting me…
Sai was very helpful in assisting me with my billing query and was pleasant to deal with.
17 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Cian,
We're so pleased to hear that our team member was very helpful in assisting you with your billing query and was pleasant to deal with. Thank you for taking the time to share your positive experience.
Kind regards,
Sasha,
Yuno Energy Team
Excellent help when needed thank you
Excellent help when needed thank you
17 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Martin,
We're so glad we could provide excellent assistance when you needed it. Thank you for your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Pleasant and effective
Pleasant, responsive and quickly sorted my problem.
17 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Edmond,
Thank you for your feedback. We are delighted to hear that our team was responsive and quickly resolved your problem.
Kind regards,
Sasha,
Yuno Energy Team
Billing
Had a billing related query Spoke to Gwyneth was very helpful. Appreciate it.
17 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hello,
We're so pleased to hear that our team member was very helpful with your billing query. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
I was helped greatly by Sai
I was helped greatly by Sai. She is v patient and also helped me navigate the system. She is an asset to the company. You are lucky to have her in your team.
Tom Dolan
16 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Tom,
We are so pleased to hear that our team member provided such patient and helpful assistance. We truly appreciate you sharing your positive experience and kind words.
Kind regards,
Sasha,
Yuno Energy Team
Elven answered all my questions
Elven answered all my questions. I am a new customer, so I wasn’t sure what to expect.
16 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Margaret,
We're happy to hear we could answer your questions and make your first experience a positive one. We appreciate your feedback!
Kind regards,
Sasha,
Yuno Energy Team
Very helpful easy to understand and…
Very helpful easy to understand and listened to my concerns
16 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Louise,
We're so pleased to hear that you found our team helpful and easy to understand. It's great to know we listened to your concerns. Thank you for your feedback!
Kind regards,
Sasha,
Yuno Energy Team
I spoke with Carlos who was very…
I spoke with Carlos who was very reassuring
16 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Christine,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very reassuring. We appreciate you taking the time to share your positive experience.
Kind regards,
Sasha,
Yuno Energy Team
Had a great experience with customer…
Had a great experience with customer support today. Spoke with staff Jessel who was extremely helpful, patient and clear.Very professional.
15 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Don,
We're so pleased to hear you had such a great experience with our customer support team. It's wonderful to know that our team member was extremely helpful, patient, and clear. Thank you for sharing your positive feedback!
Kind regards,
Sasha,
Yuno Energy Team
Fantastic experience with Yuno staff…
Fantastic experience with Yuno staff always willing to go the extra mile. Recently spoke with Rebecca who was absolutely brilliant in assisting us. Thanks again
14 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Dee,
We're so pleased to hear about your fantastic experience and that our team went the extra mile to assist you. Thank you for your kind words!
Kind regards,
Sasha,
Yuno Energy Team
Customer Service
Customer Service
I found Anju very professional and very helpful in helping me to get the best possible product to suit my needs. He answered all my questions and was very polite.
15 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Niamh,
We are so pleased to hear that our team provided you with such a positive and helpful experience. We appreciate you sharing your feedback and kind words!
Kind regards,
Sasha,
Yuno Energy Team
Sai helped me to pay my account where…
Sai helped me to pay my account where others failed. She was vey knowledgeable and professional and is great asset to her employer.
15 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi James,
We're so pleased to hear that our team member was able to assist you successfully where others had not. It's wonderful to know you found them knowledgeable and professional.
Kind regards,
Sasha,
Yuno Energy Team
Efficient service experience
Call answered quickly, easy security process and my query was answered on the call, clearly and with detail. Found the service to be excellent
15 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Ian,
We're delighted to hear that your call was answered quickly and that your query was addressed clearly and in detail. We appreciate you sharing your excellent experience with us!
Kind regards,
Sasha,
Yuno Energy Team
Rohan was very pleasant and easy to…
Rohan was very pleasant and easy to talk to, he helped me solve my problem very fast and was polite and attentive.
15 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Mariea,
We're delighted to hear that our team member was pleasant and easy to talk to, and that they were able to resolve your problem quickly and efficiently. We appreciate your positive feedback!
Kind regards,
Sasha,
Yuno Energy Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.