5 months after receiving my brand new car, it broke down and was off the road for over 4 months. Zenith still took all the monthly payments despite my request for them to cease (they said I would be i... Toon meer
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Lees wat reviewers zeggen
The gentleman I spoke to over the phone was just so helpful, informative and personable! Gave me alternative options to my initial choice due to delivery times. He seemed very knowledgeable and was ab... Toon meer
Bedrijf heeft geantwoord
The deal I got was very competitive, and customer service has been great, but for a web only company the user experience was woeful. Pages keep crashing, it's not intuitive to find your previous... Toon meer
Bedrijf heeft geantwoord
Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contactgegevens
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Verenigd Koninkrijk
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
User Experience Lacking and incorrect 'starting from' pricing
User experience navigating the site could be better. I also noticed that some vehicle models had a starting from price that was different (lower) when I clicked into it. This should be looked at as the monthly difference was significant and could put people off. It would also be good to have a shortlist / favourites
31 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Luke, thanks for your feedback. I will pass this on to the team! Michelle@Zenith
I sent an email to Zenith and received…
I sent an email to Zenith and received a quick reply.
22 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Colin, thanks for the 5 stars. Pleased to hear the positive feedback. Michelle@Zenith
Easy to order online.
29 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there, thank you for the 5 star review. Really great to hear you had a positive ordering experience! James@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Damian, thanks for the 5 star review! So glad to hear you had a great experience ordering a vehicle, we hope you enjoy it once it arrives! James@Zenith
Great site but could be a little more…
Great site but could be a little more intuitive - would be good to see the different specs of car, for example
20 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there, thank you for leaving us a review. I'm sorry you couldn't leave us 5 stars this time! There are filters on the website to allow you to see the specification of vehicles. If you would like our Sales team to reach out to provide any help, this can be arranged. James@Zenith
I managed to get a good deal on a…
I managed to get a good deal on a Jaecoo, but generally I feel the prices on the EV salary sacrifice scheme are far too high compared to the open-market.
18 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there. I am pleased to hear that you have found a vehicle that meets your requirements, but I am sorry that you feel prices are higher in comparison to the open market. Our service includes elements additional to the vehicle itself, including a maintenance package, tyres, insurance etc, which can provide a strong overall value depending on individual circumstances.
That said, we really appreciate you sharing your perspective, as it helps us continue to review and improve our offering to ensure it remains competitive and transparent. Jonny@Zenith
Very easy to do
Very easy to do, informative and Lewis who contacted me a few times to advise me on certain areas I needed to know was great
26 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there. I am happy to be informed that the process is easy and Lewis has been in touch with advice on several occasions. I will feed this positive feedback to him. Jonny@Zenith
Good range of cars, easy order process
Zenith offer a good range of vehicles, and obtaining a quotation is a straightforward process. Having now placed an order I am being kept informed of progress on a regular basis.
18 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Graham and thanks for the 5 star feedback. I am happy to hear that we provide a good selection of vehicles, where quoting is straightforward. I am also pleased that you are being updated throughout your order progression and I hope you are excited for your vehicle arrival. We look forward to supporting you on your journey with Zenith. Jonny@Zenith
Ease of the process
23 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear the process is easy. Jonny@Zenith
Expectation well and truly met.
Fast, efficient and did what they said. Excellent communication, which is so rare these days. Can’t fault.
20 mei 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Anthony and thank you for the 5 star feedback. It is wonderful to hear that your expectations have been well and truly met, with excellent, fast and efficient communication, following through with our guidance. Jonny@Zenith
I'm yet to get my car but so far the…
I'm yet to get my car but so far the process has been smooth and efficient.
15 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith
Easy to follow.
Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions
15 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Anurag and thank you for the 5 stars! I am pleased to hear of your excellent experience, with assistance from a proactive team. We look forward to continuing with this level of service. Jonny@Zenith
A simple process
A simple process, once I'd reviewed the FAQ on the website which covered all my initial queries.
12 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Martin. I am happy to hear the process has been simple, with the FAQs covering all queries. Any further queries throughout your time with us, please do reach out and we will be happy to assist. Hopefully we can provide you an excellent service, to obtain 5 star feedback in the near future. Jonny@Zenith
Everything worked exactly as promised
Everything worked exactly as promised, in a timescale that exceeded expectations.
26 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Kerry and thanks for 5 stars! I am pleased that everything has occurred as promised, especially with a timescale that has exceeded expectations. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Grzegorz. Please could you provide some further context, as we will happily look into this for you? I can see that you contacted us following a missed call, where we have checked-in with our sales team where the call is likely to have originated. With the extra information we can ensure we respond to your queries as efficiently as possible. Jonny@Zenith
Easy online experience
Easy online experience, visual and textual guidance , rapid short listing facilitated , pulled the pin now , v.excited.
14 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Simon and thank you for the 5 stars! I am happy to hear that the online experience is easy, with guidance and filtering options that assisted with your selection. We look forward to assisting you throughout your journey. Jonny@Zenith
Choosing a car couldn't be any easier…
Choosing a car couldn't be any easier and great selection!
15 mei 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Linda. I am pleased to hear that choosing a car has been easy and you received a great selection to choose from. We look forward to your journey with us, where we can hopefully obtain a 5 star review in the future. Jonny@Zenith
Clear and simple to use.
6 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Lewis, thanks for the 5 stars and positive feedback! Michelle@Zenith
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