Zoe Kay Jewellery Reviews 

Absolutely beautful rings. Thankyou so much.

Not the best to raise an issue( if you had seen my previous review) but effective as other forms of trying to get hold of a human at ZKJ had failed.
That said I had an almost instant reply apologising and more importantly almost instant dispatch. So many many thanks to the staff concerned and apologies for the unorthodox method of getting a response. My faith in your customer service is revived…thank you.
Neil Morton.

Great service , the original necklace ordered arrived with a scratch on it, but was replaced quickly without fuss and postage refunded .

Can't express how beautiful the pendant I ordered from yourselves is there wasn't a dry eye in the house I panicked over the engraved finish as I haven't seen one before but all as I can say is WOW it's really beautiful thanks so much x

After placing an order for my jewellery it arrived very quickly in the post.
The box it arrived in alone was lovely with a very useful business card too.
Totally delighted with my piece of jewellery - a rather dainty nose stud.
I will most definitely be ordering more from Zoe Kay

I ordered a gold locket and chain for my wife on our golden wedding anniversary. It arrived on time and is a lovely piece of jewellery.

Great service, good communication. Lovely locket, very pleased. Will be using again. They have some lovely pieces.

Ordered a gold cross and chain. Arrived on day specified. Quality and packing excellent. Very pleased.

I ordered my ring yesterday 3rd Aug 21 and it arrived by post this morning 4th Aug 21. Free p n p too!!!!!
Perfect fit.
Payment being taken automatically when required.
Cannot fault the service at all.
From ordering to delivery. PERFECT❤❤

I ordered the silver 18 charm bracelet for my birthday it arrived in 3 days it is just the right length for my slim wrist beautiful charms excellent quality not heavy but enough weight that you know you have it on this is my first piece from this company and I would certainly recommend

Ordered on Sunday received on Wednesday excellent service.

This is only a small Company, but don't let that put you off. Zoe is amazing and really looks after her customers. So happy with my purchase.

I won the beautiful 925 silver "Dad" necklace on their FB competition. I won on Thursday and it was posted and delivered the very next day! A gorgeous piece of jewellery which was boxed with care in such a pretty box.
The lady kept me informed of delivery etc and was a lovely woman to talk to.
All in all, my transaction was a lovely experience, and I would recommend Zoe Kay Jewellery for any gifts you may need for friends and family in the future.

Sharyn xxx

Ordered white gold , personalised St Christopher for an 18th birthday gift. Arrived within 5 days, quality and engraving is beautiful. Customer service excellent, queries were replied to quickly even over a bank holiday weekend.

Amazing company I would definitely recommend.
Excellent customer services and communications.
I am currently in the process of getting yet another piece made due to the high quality and standards of the previous one I bought as a gift for a friend .
Thank you so much !!! These centimental gifts are something to treasure xxx

Fantastic beautiful ring made by Zoe Kay, Brilliant customer service ,10/10 first class product

I am over the moon with the service and the quality of my Masonic ring.
i lost my original two weeks ago which i had given to me by my Wife to replace my broken wedding ring in 1996. My wife passed away 20 months ago and to lose this lovely ring was very upsetting.
the ring you have supplied is a replica and the in graving is also first class.
I am avery happy customer thank you so much.
Colin

Absolutely pleased in every way regards quality of my recent purchase of a 2mm white gold box chain. Delivered in double quick time as well.

My only moan (hence 4 stars not 5) would be it was advertised as “approx” 6 grams, when in fact it weighs only borderline 5.5 grams (weighed on a jewellers calibrated scale)

A more accurate description would have read approx 5.5 grams, not rounded off on the high side.

Trivial matter, maybe I ended up with an exception, but still happy with purchase.

I ordered the NAN Sterling silver ring,took a week to come and was late for when I needed for my mums birthday also I ordered a size N but when it arrived it seemed abit big but my mum said she would just take it to be resized to find out they had said a size Y !!!! I’m very upset as I have now had to spend more money to get it resized,because I got no reply about how to return or what can be done will not be ordering again

Fantastic company would highly recommend, will 100% use in future, quick and easy and good updates on order👍🏻