X Suit Reviews 

307
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Nice material with great stretch and breathable. Unfortunately after wearing it and having the suit loosen up a bit, I had some fit issues in the shoulder area. I was told by company returns and excha... Toon meer

Beoordeeld met 5 van de 5 sterren

I had some sizing issues, and Justine from the support team was incredibly patient and helpful. Would order again with zero concerns.

Beoordeeld met 5 van de 5 sterren

Surprisingly thick material for performance fabric, but delivers impressively on wrinkle free. The shoulders are highly constructed, so my usual size looked like epaulets, so I returned it. They del... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered two suits and was beyond impressed with the quality and fit when they arrived. They both fit perfectly and everything about these suits screamed quality. The texture in the material makes th... Toon meer

Bedrijfsgegevens

  1. Herenmode
  2. Kledingwinkel

Informatie afkomstig van verschillende externe bronnen

The World's First Limitless Suit. 100% Stretch. Stainless. Wrinkle Free.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

307 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(307)

63 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Je recommande !

Super costume et service client efficace.
Dommage que les frais de ports en cas de retour soient à la charge du client.
4 étoiles du coup :)

23 juni 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Merci beaucoup pour votre commentaire positif concernant notre costume et notre service client efficace, nous sommes ravis que vous ayez apprécié votre expérience d'achat chez nous!

Nous comprenons votre préoccupation concernant les frais de port en cas de retour. Nous prenons en compte vos commentaires et nous cherchons toujours des moyens d'améliorer notre politique de retour pour offrir la meilleure expérience possible à nos clients.

Nous espérons que vous continuerez à apprécier nos produits et services à l'avenir. Si vous avez d'autres questions ou suggestions, n'hésitez pas à nous contacter. Nous vous souhaitons une excellente journée!

Cordialement,
L'équipe du service client

Beoordeeld met 2 van de 5 sterren

Le « jogging » des costumes

Le costume est agréable à porter, mais il faut aimer avoir l’équivalent d’un « costume jogging »
La coupe est banale, la matière élastique, certes ça serre moins qu’un costume classique, mais c’est tellement moins eleguant, autant acheter un survêtement
De plus : Xsuit ne rembourse pas les frais de retours : j’ai donc payé 10€ juste pour pouvoir essayer leur costume (vu que les frais de retours sont à mes frais)

3 april 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Merci pour votre retour honnête sur votre expérience avec notre costume. Bien que nous soyons heureux d'apprendre que le confort a répondu à vos attentes, nous sommes désolés d'entendre que la coupe et le matériau ne correspondent pas à vos critères. Notre objectif est de créer des produits de haute qualité qui répondent aux besoins de nos clients, et nous apprécions vos commentaires alors que nous travaillons à améliorer nos produits.

En ce qui concerne notre politique de retour, nous comprenons votre frustration et nous nous excusons pour tout inconvénient causé. Nous travaillons sur des solutions pour améliorer notre politique de retour et nous espérons être en mesure de proposer des options plus conviviales pour les clients à l'avenir.

Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous apprécions vos commentaires et valorisons votre entreprise.

Sincèrement,
L'équipe xSuit

Beoordeeld met 5 van de 5 sterren

Impressively Perfect Fit and Complimentary Shirt: My Review of the X Suit

I recently purchased the X Suit and I must say that I am thoroughly impressed. The suit fits perfectly out of the box, which is rare for me as I have a hard time finding a suit that fits just right. I didn't even have to take it to a tailor for any adjustments.

In addition to the suit, I also received a free shirt which has received multiple compliments whenever I wear it. The quality of the fabric is top-notch and the fit is impeccable.

My only complaint with the X Suit is that I now need it in brown and tan as well, and I would also love to have shirts in a cream color to complete my wardrobe. Overall, I highly recommend the X Suit to anyone in need of a high-quality, perfectly fitting suit.

23 februari 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that the X Suit fits you perfectly right out of the box, and that you didn't even need to make any adjustments. We're also delighted to hear that you've received multiple compliments on the free shirt that came with your purchase, and that you're impressed with the quality of the fabric and fit of the suit.

We appreciate your feedback regarding your desire for more colors and styles in our product line, and we'll definitely keep that in mind as we continue to develop and improve our offerings.

Thank you again for choosing X Suit, and for recommending us to others in need of a high-quality, perfectly fitting suit. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Lives up to its name

Normally I refrain from commenting on anything, but the experience that xsuit gave me made it impossible to not comment on their amazing products and service. My initial suit was delivered to the wrong address and xsuit was completely willing to send me another one, even in a different color. When it has arrived, the product lived up to everything the company said. It was stretchy, lightweight, waterproof, breathable, and overall, incredibly comfortable. The lack of dry cleaning will definitely make this suit be considered incredibly cheap in the near future. Whenever I wear the suits, I receive nothing but compliments from my peers, and even my significant other could not take her eyes or hands off of me.

17 februari 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Thank you so much for taking the time to write this amazing review of our products and services. We are delighted to hear that you had a great experience with xsuit, and we truly appreciate your kind words.

We are sorry to hear that there was an issue with the delivery of your initial suit, but we are glad to hear that our team was able to assist you in a timely and professional manner, even going so far as to offer you a replacement suit in a different color. We are thrilled to hear that the product exceeded your expectations, and that you found it to be stretchy, lightweight, waterproof, breathable, and comfortable.

It brings us great joy to hear that you receive compliments whenever you wear the suit, and that even your significant other is impressed with it. We take pride in providing high-quality products and exceptional service, and it's customers like you that make it all worthwhile.

Thank you again for your support and recommendation, and we look forward to continuing to provide you with the best possible products and service in the future.

Beoordeeld met 1 van de 5 sterren

Fuyez

Séduit par le concept et marketing autour de cette marque, mon mari a commandé la semaine dernière un costume XSuit 2.0. il est très déçu par la coupe (veste trop petite et pantalon beaucoup trop grand) et encore plus par le SAV qui ne propose pas de solution pour échanger car pas de stock et tous les frais de renvoi sont à la charge du client même pour un échange. Fuyez !!!!

22 februari 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Merci d'avoir partagé votre avis avec nous. Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec votre commande et notre service client.

Nous comprenons votre déception quant à la coupe du costume que vous avez commandé. Nous sommes désolés que la taille n'ait pas convenu à votre mari et nous regrettons que nous ne soyons pas en mesure de proposer un échange à l'heure actuelle.

Nous comprenons également votre frustration à l'égard de notre politique de retour et nous sommes désolés si cela a été mal communiqué. Nous sommes en train de travailler sur des solutions pour améliorer notre politique de retour et nous espérons pouvoir proposer des options plus conviviales pour nos clients à l'avenir.

Nous apprécions votre honnêteté et vos commentaires et nous prendrons en compte vos commentaires pour continuer à améliorer nos produits et services. Nous sommes désolés que nous n'ayons pas pu répondre à vos attentes et nous espérons avoir l'opportunité de vous servir à nouveau à l'avenir.

Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à contacter notre équipe d'assistance clientèle.

Cordialement,
L'équipe Xsuit.

Beoordeeld met 5 van de 5 sterren

The suit is amazing

The suit is amazing, fits perfectly and is insanely confortable. i recommended to all my friends and received compliments about it

15 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM, STOP

SCAM! STOP!! Regardless of the reply they put in here about a refund, they abuse power. i have looked at reviews on here and the replies given by X however the replies are not what the customer or yourself will likely be faced with.

$600 suit and had to pay close to $225 for! Tax that they have written on the website to cover themselves, but this is in small print and not clear to see! Nor any rough examples to demonstrate.
The suit is then held ransom until you pay for the extra 37.5% in my case in the uk. The trousers look to have been stored in a container for months perhaps years and the creases don't come out. below is the quote of the response given. Do not buy guys/girls, I know the adverts look good, but they are not as advertised and not fit for the purpose they were bought.

"I should only warn you that you would not be reimbursed from the tax and duty fees. Plus you have to pay for the shipping costs of the returned parcel.

Then following our processes and depending on the warehouse's QC, there is a possibility of refund for the return costs but it is not guaranteed. It depends on wether the suit has indeed a defect or not.

Best,

xTeam | Support"

Shocked as I was expecting a premium product along with a quality service.

10 januari 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Thank you for sharing your feedback with us. We're sorry to hear that you had a negative experience with our company and product.

We apologize for any confusion regarding the tax and duty fees. We do try to make these fees clear on our website, but we understand that they may not be easily visible to everyone. We also understand your frustration with the creases in the trousers, and we apologize for any inconvenience this has caused.

We strive to provide a quality product and service to all of our customers, and we're disappointed to hear that we fell short in your case. We appreciate your honesty and feedback, and we will take it into consideration as we continue to improve our products and services.

We understand that you may not be satisfied with the current resolution offered, but we want to assure you that we will do our best to assist you in any way possible. We encourage you to contact our customer support team if you have any further concerns or questions.

Thank you again for your feedback, and we hope to have the opportunity to regain your trust in the future.

Beoordeeld met 2 van de 5 sterren

You can tell its not a real suit

Starting with pros: it is very comfortable and very stretchy. It feels like the yoga pants of suits. However, one look at it in person and you can tell its not a real suit. I would not wear this in an actual professional environment, as anyone else who has worn a suit would spot it to. Its not horrible, but you just stand there thinking, "what is wrong with this suit?"

18 januari 2023
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Thank you for taking the time to share your feedback with us. We're pleased to hear that you find the suit to be comfortable and stretchy. We also appreciate your honesty about your perception of the suit's authenticity.

While this suit may not be for everyone, we designed it specifically to provide a comfortable and versatile option for those who prefer a more relaxed fit. We're sorry to hear that it didn't meet your expectations in terms of appearing like a traditional suit.

We take all feedback seriously and will use your comments to continue improving our products. Thank you again for your feedback, and we hope you'll consider trying some of our other products in the future.

Beoordeeld met 1 van de 5 sterren

Don't buy in the UK from xsuit.eu

First off any offer that is online from xsuit.eu is basically pointless because you get hammered on Duty tax.
Secondly unlike xsuit.com where there is one size reference now there's two European and US and the if there is an issue with your order (like there was with mine) the delivery procedure is beyond garbage as it then gets stuck at customs a second time in France. Once they finally get passed and delivered to xsuit.eu they lose it for near enough 2 weeks and then drag there heels in total it took me 50+ emails and over 2 months of chasing them up and not to say an extra £600 in delivery costs, duty, delivery fees etc.
Overal everything from customer service to delivery I horrendous!

21 december 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good customer service.

Good customer service.
Nice fabric.
The cut of the suit and fit were terrible. The pant legs were so wide it looked like a 1940s Cary Grant pants..
A 40 jacket is normally a little big for me. This one was too tight to even get on..

13 december 2022
Review zonder uitnodiging
Logo X Suit

Antwoord van X Suit

Hi Robert.Thank you for your feedback and support. We apologize that the fit was not to your liking. The return has already been completed however if there is anything else you need, please let us know.

Beoordeeld met 1 van de 5 sterren

Do yourself a favor and buy your clothes elsewhere.

I bought Xsuit2.0 jacket, Xsuit2.0 pants, Xshirt3.0

I paid $126 for a rag. Horrible quality, horrible customer service. Do yourself a favor and buy your clothes elsewhere.

Horrible Quality - I ordered 3 items. Two of the three had manufacturing defects. Issue 1 - In the pants, the crotch seam was not sewn at all (that is an important seam). Issue 2 - The shirt had a hole in it (they would not replace or refund - see customer service below), hence, I paid $126 for a rag. Issue 3 - Took me three times to get the jacket size correct. The 44 was actually tighter than the 42 indicating poor workmanship.

Horrible Customer Service - Issue 4 - Returned the 42 jacket. They said they would have to charge me since I didn't include the garment bag and hanger. I told them I was certain I did return these items. They sent me a picture of them holding up a jacket like that proved I didn't send the bag/hanger. Luckily, when I enlarged another photo they sent, it clearly showed the bag/hanger. I've never had a company try to gaslight me before. Issue 5 - I explained that the shirt had a manufacturing defect - a hole. I wore the shirt once and didn't notice a hole when I put it on. I wore the shirt under a vest. When I took off the shirt, I noticed a hole (the shirt stretches so I am not that surprised that the hole became noticeable after wearing). The area of the vest over the hole had no damage whatsoever so there was no way I could have unknowingly punctured the shirt. XSuit refused to replace or refund the shirt. Xsuit said I damaged it with no explanation as to why my vest was undamaged.

13 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Quality & Quick Delivery

Have bought from XSuit 3 times and everytime a great experience. Suits delivered on time and in super quality. Replaced most of my work shirts and suits.

23 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Company, Products, and Customer Service.

At this point, purchasing from X-Suit has become an automated process for me. My purchase today is the 3rd suit, and 5th overall purchase. I don't have to guess if a size will fit thanks to my experience with their sizing "software", but previously when I needed to make an exchange, it was painless to do so.

15 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Xsuits is incredible

Xsuits is incredible. From their customer support, quality of products, and style. I'll never buy a suit from anywhere else.

2 september 2022
Review zonder uitnodiging

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