Your AirHost Reviews 

165
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Appartamento molto bello vicino alla metropolitana. Nelle vicinanze sono presenti supermercati e pub. Ottima posizione e ottimo host, abbiamo trovato tutto il necessario per trascorrere una fantast... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely apartment, the host gave us all the information we needed and checked things were good during our stay. Great location, only a few mins walk to the station and very safe and secure area and b... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything to make our stay comfortable was provided. Communication was excellent from the first contact. The house was immaculate and has everything needed for a great stay. Our few questions were an... Toon meer

Beoordeeld met 5 van de 5 sterren

Very clean and extremely convenient flat to access everything in London. Old Street station makes it very easy to travel. All appliances work well, good pressure in the hot water for shower. Comfortab... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

Your Short Let Property Management Service


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

165 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(165)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I used Your Airhost whilst working…

I used Your Airhost whilst working abroad, communication with the company was always on point. When I got home my property was just as I left it. Good reliable company definitely recommend.

23 januari 2021
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Tom,

Many thanks for the 5 star review and we are glad to be helping in the short let of your property.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

10/10 great location

I had to stay a few nights while caring for an elderly family member who lives nearby. I could not recommend enough. Covid compliant not to mention friendly and very helpful service. The attention to detail regarding cleanliness was second to none. I felt extremely safe and comfortable during this weird time. 10/10 for location, cleanliness, Covid compliant but most of all the service.

22 januari 2021
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Mr Seka,

Many thanks for taking the time to leave us such a great review and we are so pleased that you were happy with your stay.

We look forward to welcoming you back in the near future.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Great experience

I had a wonderful experience at the property, very clean, modern and off road parking. Stefan was very helpful and professional. Highly recommended.

22 januari 2021
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Bim

We are so glad to hear that you had a nice experience at our property and hope to welcome you back.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Great service

Ive recieved nothing but professionalism when i met these gentlemen. They manage me and my wife's property when we are away sometimes twice a year. They always do a great job. Thanks again to Roni and the team!!!

22 januari 2021
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Anthony,

Many thanks for your kind words and we look forward to our continued success in the short let of your beautiful property.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

The team at Your Air Host are just fab!!

The team at Your Air Host are just fab! Always on hand whatever the request and nothing ever too much trouble. I would 100% use them for all my trips to London in the future. The homes are always clean, tidy and just as you see online!

24 augustus 2020
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Nicole,

We have enjoyed working with your team to and look forward to working closely in the future.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Strongly Recommend

I use Your AirHost quite frequently and I know that it’s easier to write a review only when something goes wrong, but thought I would say that I’ve never had a problem with any bookings. It’s a great company and I strongly recommend them.

16 oktober 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Max,

Many thanks for taking the time to leave us such a great review and thanks for your repeated custom.

We look forward to welcoming you back in the near future.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Great all round service

I have been using Your AirHost for 5 months and they have delivered an excellent service in all areas. I look forward to continuing to use them in the future.

16 oktober 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Tom,

Many thanks for the 5 star review and we are glad to be helping in the short let of your property.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Fantastic service and management

Fantastic service and management! My ratings on other online rental sites have dramatically improved since they started managing my properties! Thank you very much.

16 oktober 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Bertie,

Many thanks for the 5 star review and we are glad to be helping in the short let of your property.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. great management! My airbnb review went up to 4.9 stars since your air host started managing my properties!
Thank you so much and keep up the good work.

14 oktober 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Nira,

Thanks for the great review. We are glad to be helping in the short let of your property.

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

Good Service

I stayed recently in an apartment that was managed by yourairhost. Someone greeted me at check in and showed me around the property which was helpful. All the rooms were clean and the bedding was fresh. Enjoyable experience.

11 oktober 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi, Connor. We are delighted that you were pleased with your experience with us. Thanks for taking the time to leave us this review!

Beoordeeld met 1 van de 5 sterren

Avoid at all costs

To anyone that is thinking of using this company - avoid at all costs.
They will try to pin and damages on you and hold back your deposit irrespective of if you are to blame. Their post stay audit procedures are suspect. So if anything is damaged, they blame the next tenant!
In spite of video evidence I sent to prove damaged furniture was there when we arrived they held my £150 deposit and only after prolonged correspondence did they refund only £100 of it - maintaining that it was me and my family that broke the furniture. We did not, but after 2 months of arguing I accepted £100 of the £150 because I could see I was NEVER going to get any further.
My advice - as soon as you get in the premises, video everything and send it to them asking for confirmation that it is accepted as proof of property condition.
This company is NOT to be trusted. In effect they stole £50 off me.
USE ANYONE BUT THIS DODGY BUNCH IF YOU ARE LOOKING TO RENT PROPERTY

9 oktober 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We stayed in a Your AirHost run…

We stayed in a Your AirHost run apartment in central London. Everything was clean and tidy and we received a friendly and professional greeting. Even though we arrived late, the host was very accommodating and we were provided with all the contact details we needed if anything went wrong and the host even recommended some great little spots for us to eat nearby! Great experience all round.

24 september 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Simon,

It is a pleasure to read about your enjoyable experience with us. We are thrilled that you appreciated our service.

All the best,

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

I have the pleasure of working with Your AirHost…

I have the pleasure of working with Your AirHost and I find them to be incredibly hardworking and professional chaps. Richard is acutely aware of what to prioritise and focus on, to ensure guests have a good stay, and hosts have their homes managed effectively.

They're always open to looking at new ways of working, and focused on growth and improvement, which make the working partnership very enjoyable!

5 juli 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Dear Leo,

Thank you for taking the time to leave us this amazing feedback. Yes, our team is incredible at what they do! It was always a pleasure to communicate with you, and we hope to provide you with our service again soon.

Warmest Regards,

The Your AirHost Team

Beoordeeld met 5 van de 5 sterren

These guys are top notch

These guys are top notch. They are extremely professional and offer a great value for money service. Communications is key area in this industry and they certainly excel in this.Everything from their home team to management really is second to none. Would thoroughly recommend if you are looking for someone to look after your home.

5 juli 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Thanks, Adam. This is great to hear! We really appreciate the time you took in writing up this review for us.

Beoordeeld met 5 van de 5 sterren

Great Company to work with

I have been working with Your Air Host for about 6 months on a number of different projects. They are a first class property management company and have received excellent feedback from all of our clients to date. We look forward to putting them in touch with more of our homeowners in the future!

20 juni 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi Sam,

Thanks for the great review. We are pleased to hear you have been enjoying working with us and look forward to having plenty more continued success with you and the team.

Beoordeeld met 5 van de 5 sterren

Good company

Good company. Operate in areas some of the bigger companies do not. Responsive communication and flexible with terms and arrangements. They looked after my place well and left it tidy upon my return. If you're looking for a company to co-host I recommend getting in touch with them.

10 juni 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi Chris,

I am pleased to hear you were happy with the results from your Airbnb while you were away. It was a pleasure to work with you and we hope to do so again soon!

Best wishes,
Richard

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Helped me set up and have taken all the admin worries away.

29 mei 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi Angie,

Thanks for giving Your AirHost a review here on Trustpilot.

We are always pleased to hear that we could help. To the future success of short letting your boat!

Best wishes,
Richard

Beoordeeld met 5 van de 5 sterren

Excellent!!!!

Excellent!!!
Lovely flat in great location. Good communication and really accommodating when I asked about slightly extending checkout time. Couldn’t have asked for more!!

28 mei 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi Tim,

Thanks for your 5 star review. We are pleased to hear you enjoyed your stay.

Look forward to hosting you again soon!

Beoordeeld met 5 van de 5 sterren

Great communication and very helpful

Great communication and they even helped me plan my travel directions. Very friendly team and the apartment was nice and tidy when I arrived.

21 mei 2019
Review zonder uitnodiging
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Antwoord van Your AirHost

Hi Nira,

Thanks for your review on Your AirHost.

It is always a pleasure to assist our guests so we are pleased to hear that we could be of help.

Best wishes,
Tom

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