YourGreenHouses Reviews 

Ordered a greenhouse in March 2026, with expected delivery of 2-3 weeks, no greenhouse has been delivered as of July. They give no information unless you do the work of contacting them. Seems they spend all their time writing responses on social media rather than filling orders.

Ordered a YourGreenhouse.com Greenhouse on Feb. 1st. As of July 5 we are still waiting. Original promise date of March. Lots of missed delivery dates since. Claims of shipping and tracking request unanswered. Even a fake Fed Ex tracking number that hasn't moved in a month. We have requested a credit to our card as of today 7/5/2026. Will advise if they credit.

Update July 17. Although they said they would issue a credit. All i received is more excuses as to why they haven't shipped. Going on 5 months late, even though my greenhouse shows in stock on their website. Shame on them for such crappy customer service. And shame on Trustpilot for covering for them. Will update with any changes.

July 30 update. No credit as promised. No update on the shipping of my Greenhouse that was ordered on Feb and is now 5 months late. Looks like I'm going to have to pay a lawyer to try to recover some of what I was scammed out if. Never trust a b website and evidenty don't trust Trustpilot either... I'll be back with any updates.

we ordered and had to pay for Green House in full November of 2025, was told would receive in 3 Months, it is now July 4, 2026, STILL HAVE NOT RECEIVED OUR GREEN HOUSE!!!!!
If you look on website, it says in stock right now, will receive in 2 weeks if you order now. They will not return our calls or text messages. $4,000 we paid, maybe its time to get a lawyer

I ordered my greenhouse on 12-6-2025, Bruno went MIA on 3-16-2026. On 5-6-2026 they sent an email indicating that they had to switch to air freight directly from the factory due to delays with the cargo thru the ports. So we are literally starting over!!

I really wish they would offer their customers a full refund when it goes past the promised delivery period. It is ridiculous to be waiting this long with such lack of communication.

I had signed up to be an affiliate but I honestly can’t get behind a company that puts so little time into keeping the customer aware of their shipment. Not to mention I don’t have the product yet!

I noticed in the last communication they were going to ship it to my billing address, I immediately wrote back and corrected that mistake and what did I get? CRICKETS!!

So who knows if I was just scammed out of $3k… f•ck!!

Does anyone have a successful story to tell about the finally getting their Greenhouse? I am a little worried about ordering one with all the negative reviews on the shipping and actually getting it.

We ordered ours on April 5th and we're given earliest delivery by April 30th.
Received an email on April 12th changing the delivery date to May 20th.
April 22nd another email saying that there was an oil leak at the shipping port and they would be changing to air freight. They said we could expect delivery in a maximum of 2 to 3 weeks from that date.
May 16th sent an email requesting an update on our order.
May 19th received another email about the problems in the Port of Antwerp and again stating they we're going to use air freight and would provide an update when it was dispatched.
May 23rd received a DM from Kristen, after leaving a negative comment on there website, apologizing and blaming it on a high volume of orders.
June 6th received another DM, after another complaint requesting my order number and was told they would "look into this now".
June 11th received an email stating that the shipping label had been created date pending.
It's now July 2nd still no delivery date. Tracking shows the size and weight but no shipping or delivery date.
Sent DM giving them until July 9th or to cancel the order and refund payment.
We'll see what happens.

Purchasing the greenhouse was easy. The problem was that they did not phone us to tell us they were having trouble filling orders, etc. Then I received a text for the second payment. First I always look at texts with scamming in mind. Second, always call the customer with updates, if the order is unable to be filled in timely manner. Third don't text for payment.

Ordered greenhouse in 12/25 expected delivery in March - no updates, I called got email with estimate arrival in another 2 -3 weeks. May I received notification it had shipped - then that it had been delivered- to AL. I live in NY. Then came the calls and multiple unreturned messages. Seriously began to think that I had been scammed. Then finally got a message from Shirley that they were getting it corrected with fedex. Now it’s the end of June and I have not received my greenhouse, growing season is shot, and better yet no updates despite multiple phone messages being left . I’m disappointed, frustrated and I am back to thinking this is a scam. Uggh
Update #1 7/10/26- received email that they are going to contact me on 7/4/26- have not heard anything since. Called FedEx - they have no record of a case being opened by them. I am beginning to doubt any positive reviews even on trust pilot.

In reading reviews, I also purchased the greenhouse on March 16, 2026. I was told I would be receiving one that was in the warehouse from a cancelled order. June 10 Bruno sent an email with a tracking number. Shipping was "scheduled" June 9. It is June 28 and has not moved. I was also thinking this was a scam, but now I see this is the habit of the company - to string you along. I am really looking forward to the greenhouse and have a contractor waiting. But I need this before winter!

It's been several months and an oil spill in the ocean is the excuse for the first delay. Starting to feel more like a scam then a greenhouse purchase! Edit to respond: I already have tracking. It's been at the pickup stage for 17 days and I am being told that it is FedEx's fault because they haven't picked it up.

Id give it zero stars if I could. Been waiting two months for my greenhouse since I got email that it was shipping. Terrible

4 months late on delivery, incomplete delivery, incomplete materials to put it together, instructions are terrible. A really bad experience

After, and I emphasize the word "after," I wrote two complaints, I received a full refund for the greenhouse I bought in November 2025. As of June 19 I had not received it. Of course, the company was silent for most of this time with their fingers crossed that either I would give up or miraculously FedEx would deliver a greenhouse to my door. I wish there had been more consistent communication about the status of the delivery from this company. Of course I would have never made this purchase if they had been transparent and told me "give us $8500 now and in 7 - 8 months" we will try to have a greenhouse at your door." Maybe with my feedback and others with similar stories this company has corrected their sourcing and delivery problems. Maybe they haven't. If you purchase from them that is a risk you will have to take. Good luck! Ironically, this company has an ad that shows a woman entering her greenhouse sanctuary and feeling relief and peace. I didn't have that experience left to wonder for 8 months if I had just been scammed for $8500.

I paid for the green house in March 2026 received several emails saying production delays, then shipping delays then an email saying it was shipped so I was happy its on its way...But wait then a week later I received another email saying its ready to ship and gave me a tracking number so I tracked the shipment only to find FedX only has issued a tracking number but does not have the product in their hands for shipment . What a run around

So pleasant to talk to real persn who was knowledgeable

Nice speaking to someone from the US who was easy to communicate with. Appreciated Liz Nelson specifically.

I have tried to call to get my shipment status but have not heard back

Chris researched my first question, answered another and got back to me promptly with an answer. Great customer service.

Thank you, Chris, for the phone calls, communication and follow through in getting this greenhouse delivered to me. Chris is a huge asset to this company. I am looking forward to getting this new greenhouse delivered and erected.

So as all reviews I read most have to take what you read with a “grain of salt”. My Nordwood came in about 2 weeks ago after months of waiting for it and it came in less than perfect condition. After contacting the company Chris reached out to me directly from his cell phone and did all he could to resolve my issues. I had an extremely tight timeline on the assembly of this absolutely beautiful structure. His care and follow up are the only reason I am still a customer. He was spectacular. Nothing is perfect especially when you freight ship stuff. But follow thru on promises made is in my opinion all a person has. And Chris was the best. Thank you Chris!

I made an order in September of 2025 with an email confirmation stating the order would be delivered by November. I contacted them in January- they told me the order was at their Florida warehouse. I contacted them in April. Then they said my order was in their manufacturing site in Amsterdam (?). They then promised delivery the week of May 22, 2026. I contacted them at the end of that week ( it was beginning to be difficult to get ahold of anyone). Then I was told it would arrive by the end of last week. Tonight I received a text “reassuring me that my order would be delivered as soon as possible”. Of course whomever sent the text is non responsive but the text said questions would be answered during the work week. Delivery is now 7(!) months late - well past this year’s growing season.