Your Local Reviews 

Thank you Joshua for a very professional job as always and making my windows sparkly. It’s good to work with a company you can trust.

Very friendly team, always out when expected, and do a brilliant job for a great price. Highly recommend.

I cancelled your service in 2024. Windows were never cleaned properly. I only knew you had been because you put a card in letter box. My neighbour got you on camera at my property for 6 mins you just sprayed some water at the windows. You have since cleaned my windows without my permission.on 2 or 3 occasions I have not been a customer since 2024. Then you repeatedly send me bills. In spite of me phoning you on 3 occasions and being assured you would remove my data from your files, you continue to harass me with demands for payment. Shocking company.

I was first contacted in person on 1st June to sign up. I was told I would be able to create an online account to manage my service but I followed the instructions and it was not possible to do this. On 9th June, I was told my first clean would happen on 10th June and to make sure I left all the windows accessible. For me this month, leaving my back gate open all day. The cleaner never came and there was no communication. On 21st June, I received another text saying my first clean would happen on 22nd June. The cleaner came today and did a very suboptimal job. They very quickly used a brush to clean my windows and let them dripping. With soap. All my windows were streaked, with one with visible bird poo on it. I’ve had to clean my windows myself afterwards (the ones I can reach). All I receive are text messages I can’t reply to as I’m not talking to the cleaner directly. Don’t bother with this.

Makes a very good job of my windows, Also have had all the white cleaned around the outside
And they have made a great job of it.
Well done Adam & lad who helps him.
Pay by transfer never a problem.
Very pleased customer

Josh our window cleaner is really polite and gives us a heads up when he is on his way and leaves everything clean and looking great

I have requested to cancel this service on the 18th June 2026 by email as the website account has no option to stop the service and I've been having issues regularly. Immediately, I received a reply with a case reference number and a message stating a customer service representative would contact me. Today, Your Local have taken out £10.80 even though no one has come to clean the windows past few days. The service isn't consistent, I've had several issues since starting with you guys. Please can someone help me cancel this service permanently? I am unsure why the amount was £10.80 when it is usually £18. The e-receipt states my window cleaner today... Today? No one's come today.

Joshua always looks after our property when he comes to clean the windows. Always friendly and always calls & messages ahead to let me know when he’s on his way. He always does a fantastic job on The windows, doors & sills. Thanks Joshua :)

Communication is great. Always know when he will be turning up. Does a grand job on the windows. Payment is easy. No complaints at all. Thanks Josh.

The windows look good after having a clean, Thank you Joshua

Our 3rd clean was supposed to be yesterday. We received a text reminder the day before. I was working from home and no one came. Despite this, we received an invoice stating that the payment had been taken. I emailed complaining but received no response. I rang today but the number just rings and rings. I have therefore contacted my bank and put a stop to any further payments.

To be honest, I wasn't thrilled with the job done previously but to be charged and receive an invoice with the time the windows were cleaned and the name of the cleaner is just straight up fraud or incompetence. Avoid

Joshua is the best window cleaner so far. He went the extra mile in letting me know he's on the way. Very conscientious and did an excellent job! A credit to the business.

Hi guys we are now 5 months down the line they still can’t find the problem and I still haven’t gotten a refund 105 pounds down let’s see if they can help this time lol

Joshua is so polite

I encountered an upsetting issue with the company- mistakes do happen. However when I contacted Your Local, Ellis Byrne, dealt with it in a phenomenal way, sorting my request and going above and beyond to ensure customer satisfaction. I really appreciate it

Josh our window cleaner is always friendly & does a good job

Joshua called me before coming over which was really helpful as I could open the back gate beforehand. Thank you!

What a thoroughly great chap Joshua is - a pleasant guy to talk to and did a great job of my windows! What more could I ask for! 👍

Joshua came to clean my windows today. He did a great job was very happy, he was very friendly.
Great job!!!