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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I was put on a business account,although I am a personal customer. I have been unable to access my 3 account to see my bills, as they didn't inform me of the business account name. Very unsatisfied w... Toon meer

Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would. We wanted a comparison and to see what mortgages were out there and at what rates. 30 mins filling out our details to then get a screen saying to book an appointment w... Toon meer

Beoordeeld met 1 van de 5 sterren

Uswitch offered to provide a selection of mortgage deals, across the market, I entered my personal info & phone number & at some point the site changed from uswitch for a site called MOJO, & instead o... Toon meer

Beoordeeld met 1 van de 5 sterren

Had to ask them to stop contacting me as I was starting to feel harassed and threatened. Trying to say I needed to pay £165 a month for water for a commercial property when previous bills have been £... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Informatie afkomstig van verschillende externe bronnen

com is a UK-based price comparison service and switching website founded in 2000.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(142)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just spoke at length ,with a lovely…

Just spoke at length ,with a lovely lady called sophie, whom helped me change our dual fuel arrangement .She fully explained all very well and was such a pleasant person to deal with, taking time to explain all alternatives available an , i found her so reassuring .A excellent telephone manner an so pleasant in these days of robotic call centres an many options or piped music. Mr.P.P. Jackson

18 oktober 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Premium Rate phone number excessive charges.

USWITCH used a premium rate 08451110093 to redirect my sales query to Plusnet. It cost me £11.69 for a 16 min phone call. No warning on their site as to it being premium rate. I contacted Plusnet and they were apologetic but, informed me that ''USWITCH are able to use redirect numbers and make a profit while doing so''. Very sharp practice. Beware and avoid.

11 oktober 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Switching energy supplier

Theresa (hope I've spelt your name correctly) was wonderful today; very professional and informative and guided me effortless through the potential minefield of switching energy suppliers. I've switched tarrifs before but never suppliers and thought it was going to be very complicated but not at all; Theresa made it very simple. I got the supplier I wanted and saved over £200 annually as well. Can't say better than that. Thanks Theresa for being so friendly and pleasant and for making it so painless.

28 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TODAY I SPOKE TO LORRAINE WHO WAS…

TODAY I SPOKE TO LORRAINE WHO WAS FANTASTIC. SHE EXPLAINED EVERYTHING IN SIMPLE TERMS TO ME.WITH THIS INFORMATION I SAVED £150. SHE DID IT SO I WAS AWARE OF WHAT WAS HAPPENING AND HOW THINGS WOULD BE MOVING FORWARD.GREAT JOB. THANKS

2 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Today I spoke at length with a lovely…

Today I spoke at length with a lovely Lady at uSwitch named Jackie Milburn.
Jackie was the epitome of professionalism and her patience with me was legendary. It's my intention to switch providers every year which I (increasingly) find a daunting prospect and an ordeal. However, Jackie took me step by step through the whole process with clarity and listened to my every concern.
Jackie found me the best deal for duel fuel and put my mind at rest for another year. Thank you Jackie

9 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

Today I spoke to Sian. I have to say this was a very pleasant experience and I will be sharing the experience I had with all my friends and family to encourage them to use uSwitch. Sian was very knowledgeable and explained everything to me. I didn’t have all my details to hand and she patiently waited for me to access my online account with eon. Sian is a credit to your company and a pleasure to talk to. Thank you

4 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Today a lady CALLED ADELE

Today a lady CALLED ADELE, helped me to find the right fuel tariff, for my usage. I'm an OAP On a state pension, my current tariff was about to end, and I was constantly being told that a new tariff would cost more than last year's. However. ADELE found me a new company covering my needs for£47 monthly. I have currently been paying £78 monthly and had to be given hundreds ina refund as I wasn't using the fuel estimated. Apart from this Adele, told me what info she needed and where to get it in order to help. She gave me time, and rang me back. She was patient, kind and friendly. I'd been dreading, having to do this but time was running out. We ended our chat, leaving me on a very big high, ready for a great day. Thankyou, U Switch, Thankyou ADELE.

20 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks so much to Chloe at Uswitch

Thanks so much to Chloe at Uswitch, she was extremely helpful and very sufficient on helping me move forward with another company.. thankfully Ive got away from Scottish power! Stay away from them at all costs as they are nothing more than incompetent monkeys!

9 mei 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I changed energy companies this morning…

I changed energy companies this morning with a lot of trepidation as to what it entailed me doing I spoke to a lady Julie taylor and it could not have been easier I was guided through the process from beginning to end everything everything explained clearly and asked after every explanation if I was happy to carry on so pleased I decided to use uswitch john

20 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank goodness for Courtney!

Thank goodness for Courtney!
She guided me through the minefield of changing gas and electricity providers and was so patient and helpful in spite of my computer illiteracy!

Thank you so much....not only for saving me money but providing the advice in such a patient way.

Have no reservations in recommending uSwitch, especially if they’re all as helpful as Courtney!

(Actuallly, spoke to another member of the team who was also extremely helpful when my litttle helper (granddaughter) cut off our call in midstream!

16 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We were helped today on the telephone…

We were helped today on the telephone to switch our energy supplier by a young lady, 'Courtney'. She was clear and patient, friendly and supportive, taking time to make sure we understood everything. She helped us to find an advantageous tariff, fielded all our questions, and made a lengthy, detailed and complicated process completely trouble-free for us. We are grateful and satisfied that we have been in safe hands. Ron S-J from London

11 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

switching energy

I spoke to a lady name Lorraine about switching my energy company and i couldn't be more happy with the help and advice she gave me. i will be using uswitch again.

23 november 2018
Review zonder uitnodiging

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