Firstly I would really like to thank Enzo for assisting and chasing me up to find a replacement. He would consistly call me to resolve this issue. Your kindness was much appreciated. I know I took a lot of his time with the dimensions but he was consistly calm and great with dealing with my queries. You provided an outstanding quality of service.
Secondly I would like to thank Lewis who also assisted in the replacement ordering. Many thanks to you both.

Yanis was absolutely great with communicating and carried out the repair very quickly. Thanks Yanis keep up the great work.

Good customer service, issue was resolved in a timely manner and engineer was professional

Janis, was very helpful and knowledgeable. Thanks for repairing the oven.

Chi Chi was amazing 🤩 She helped me solve my problem and was very supportive throughout! I happy give her 5 stars 🌟

Yanis phoned to say when he would be here to look at my washer dryer, unfortunately he wasn’t able to fix it today but he was lovely and said I should get a call in the next few days saying if it can be fixed or replaced. Obviously disappointed I’m still without my washer/dryer but can’t fault the service you get from Zest.

Everyone was helpful .Patrick was very good

Chi Chi. Whom I spoke to earlier was very professional and understanding all my questions which she answered professionally regards Pete Dyer.

Called on Wednesday to report a repair was told somebody would call me tomorrow with an appointment so I called the next day to check upon it only need to be told that it hadn’t even been reported so report it again only to then get passed on to an account manager who’s very pushy trying to sell me more insurance when they haven’t even done the job that I’m requesting. I left domestic in general to come to zest under a good recommendations but so far not particularly a happy customer. I’m now three days with a broken washing machine only to be told someone may get in touch on Monday

She was very friendly and very polite and helpful.Thankyou

The engineer was superb. Communicated exactly when he was coming because the part needed to be ordered and he completed the work efficiently.

Repair took four visits over 5 weeks. Parts had to be reordered. Once the machine was fixed , I was due to get a call from customer services to make sure I was happy with the repair outcome. Customer Services didn't call. Still waiting......

The guy came and fitted a new heater element in my oven. Zest are marvellous and they sorted everything out for me next day. Very efficient. Thank you.

She was absolutely helpful… I had a great experience . She was polite, professional, and responded quickly to my questions. The issue was resolved efficiently, and I felt valued as a customer throughout the process. Excellent service overall.

Kye was extremely professional & was able to answer all my questions & talk me through the claim
Process, with patience as I’m not email friendly!
Very happy with his service & attitude as calm & collective

Came out quick, within good time frame. The man who repaired machine was so good, kind and helpful. Repaired same day. Would reccomend zest for price of insurance compared to other companies too

Great service from the engineer this morning of my washing machine, thank you to Janis for your prompt attention and effort today, would definitely recommend.

Good service. Had to wait longer than expected for the new part to arrive. On the whole very good 😊

Being a new customer to Zest I was sceptical it couldn't meet my previous competitors who I was with but I took the plunge and changed and never looked back. Great customer service, engineers very efficient. Couldn't be happier with the service!