Im sure the company is great under regular terms and circumstances but when it comes to communication to resolve an issue they're completely unresponsive. I tried contacting them via email, instagram,... Toon meer
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Lees wat reviewers zeggen
Had never ordered from Zinga before but found them when they were stocking Loki Funko Pops. Couldn’t be more happy, orders took a little longer than expected due to preorder dates changing but custom... Toon meer
I was delighted to find Zinga Entertainment had some stock of the Pokémon Celebrations tins (very hard to find) and being able to choose the Pokémon region was excellent - other sellers just offere... Toon meer
This was my first(of many) purchases. I didn't know Zinga existed until my Shop app shared it with me. So happy!! Reasonable prices and the items despite being 2nd Class Royal Mail arrived very quick... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop all the latest releases from Funko, Pokemon TCG, Loungefly and Magic the Gathering. You'll find the best Pop! Vinyl prices starting at £9.95 with safe & secure packaging!
Contactgegevens
Unit 2, CH41 1FL, Merseyside, Verenigd Koninkrijk
- support@zingaentertainment.com
- zingaentertainment.com
3,9
Goed
261 reviews
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Heeft 66% van zijn negatieve reviews beantwoord
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Fast delivery and good prices!
3 maart 2025
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Amazing
Amazing website, really good prices and the customer service team is great! They always keep you updated on your orders when they’ve been delayed etc, 100% recommend!
13 februari 2025
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Excellent
Excellent communication when I had questions about my order, wonderful communication when letting me know one item I had ordered was damaged and I wold be receiving a refund for the item. Would definitely recommend thus site to other pop funko collectors
28 januari 2025
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Ordered the Satan from South Park…
Ordered the Satan from South Park Funko, was packaged really well and delivery was really fast, will definitely order again. Thank you
29 januari 2025
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey,
It's great to hear your item arrived safely! Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
pre order on Queen dolls…
Ordered pre order on Queen dolls begining of 2024 for mothers day gift! 59pound order item still not received and no reply on emails! No refund.. avoid! REFUND ME! reply to your email..
17 december 2024
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Do not purchase from them
Do not purchase from them, I order advent calendars and I didn't get the amount of units that I ordered. They initially contacted me to resolve this but I have not heard from them since. The order was placed on the 13th of September and I am now having to claim back the money for the items that have not arrived.
13 september 2024
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hi Joseph,
We’re really sorry to hear you did not have a good experience shopping with us. I understand you purchased a bulk quantity of items from our store that had to be dispatched across multiple parcels due to the size of your order, and unfortunately one of your parcels went missing in transit.
While working with the courier to locate your missing parcel (that did take longer than we expected) you filed a claim via PayPal that then froze your funds until Paypal made a decision on your claim.
I see we have issued full refund for the missing parcel back to you and I sincerely apologise for our customer support not being up to our usual standard throughout this process.
Best regards!
Excellent service quick and well…
Excellent service quick and well packaged delivery recommended
27 september 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
You are taking the p**s asking me…
You are taking the p**s asking me this!!!
Look at my account
27 september 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
The ordering process was simple and…
The ordering process was simple and easy. Delivery went smoothly and items were well packaged and intact. I was kept up to date via email and grateful for their support.
5 augustus 2024
Antwoord van Zinga Entertainment
Hey,
That's great to hear! Thank you so much for taking the time to leave a review! We really do appreciate your feedback.
Have a great day!
Never received items order 15297
I order the 3 pack of Trailer Park Boy Pops in 2023 and NEVER RECEIVED THEM!!! I bought the pack in 2023 and now have been told on several occasions that they can not send out my order until they received stock of Bubbles who was unavailable still. I have be OVERLY patient with Zinga Entertainment but know realise that they have taken the p**s and I would give this company a huge swere if you're thinking of buying from them. I am now seeking a full refund. There have been sparse updates from their end, basically telling me it's someone else's fault they cant fulfill my PRE-ORDERED items and it's only when I send a rather curt email to them requesting my items do they give me yet another excuse of the stock not being available from distributor. If you do not give priority to preorders how can you expect anyone to take you seriously, or they need a full revamp of the purchasing department because they have no idea how to order appropriate levels of stock to fill orders.
AVOID AVOID AVOID!!!!
6 augustus 2024
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey,
Our deepest apologies for the distress this delay to your pre-order has caused here and I am really sorry we have been unable to fulfil your bundle as soon as we would've liked. I totally sympathise that the delay you have had to endure here has been extremely disappointing and nowhere near the standard of service we aim to provide our customers. Regrettably, as we are only a stockist of Funko products we are solely dependent on Funko Europe fulfilling our orders for stock that we place with them before we are able to fulfil our customer orders.
We too are extremely disappointed by the delay we have faced with the Bubbles Trailer Park Boys Funko Pop! Vinyl Figure as we appreciate that you have trusted us to fulfil your pre-order for this item and we know how patient you have been throughout the setbacks faced thus far. Regrettably, we are unable to fulfil this missing figure until the manufacturer is able to provide the stock we ordered for this item, and this is a delay that's not unique to our store as I know this delay is being experienced by every UK store that stocks Funko products too.
I'm really sorry to hear you feel this way towards our store.
We have always been transparent with our policy that full refunds can be provided at any time for unwanted pre-orders placed no matter the reason for wanting to cancel and your statutory rights are never affected. I recall in our previous correspondence via email that we provided some alternative arrangements that could be made to help put this right for you whether it was a full refund, partial refund or partial dispatch of the 2 in stock figures we had kept physically reserved for you while awaiting Bubbles Funko Pop! to become available, but at that time you confirmed that you didn't want a refund and didn't trust us to send Bubbles separately once stock became available and were happy to wait a little longer for the full bundle to be shipped together.
I completely understand why you may not have any trust in our store with this being your first time shopping with us and your experience being a poor representation of the usual standard of service we aim to provide our customers but I assure you we have never scammed any of our customers. We have issued a full refund for your order so you can expect funds to be returned back into your account within a couple hours.
Best regards!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Great
Great, I love the Succession figures. I bought them for my son, an avid fan of Succession.
16 mei 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
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