Im sure the company is great under regular terms and circumstances but when it comes to communication to resolve an issue they're completely unresponsive. I tried contacting them via email, instagram,... Toon meer
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Lees wat reviewers zeggen
Had never ordered from Zinga before but found them when they were stocking Loki Funko Pops. Couldn’t be more happy, orders took a little longer than expected due to preorder dates changing but custom... Toon meer
I was delighted to find Zinga Entertainment had some stock of the Pokémon Celebrations tins (very hard to find) and being able to choose the Pokémon region was excellent - other sellers just offere... Toon meer
This was my first(of many) purchases. I didn't know Zinga existed until my Shop app shared it with me. So happy!! Reasonable prices and the items despite being 2nd Class Royal Mail arrived very quick... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop all the latest releases from Funko, Pokemon TCG, Loungefly and Magic the Gathering. You'll find the best Pop! Vinyl prices starting at £9.95 with safe & secure packaging!
Contactgegevens
Unit 2, CH41 1FL, Merseyside, Verenigd Koninkrijk
- support@zingaentertainment.com
- zingaentertainment.com
3,9
Goed
261 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kept updated all the time 2 out of 3…
Kept updated all the time 2 out of 3 items arrived due to release dates being changed
16 mei 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Really pleased with the order
Really pleased with the order - was packed well and arrived quickly in great condition
2 mei 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Awesome independent company
They say the ship the same day (order before 15:00) and they do!
Super fast and well packaged! Thank you
26 maart 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review and for supporting our store! We really appreciate your feedback.
Have a great weekend!
Great shop to deal with always helpful…
Great shop to deal with always helpful and quick delivery!
1 maart 2024
Antwoord van Zinga Entertainment
Hey Glen,
Thank you so much for taking the time to leave a review, we really appreciate it. We're happy we could help!
Have a great day!
Awesome little guys
Awesome little guys - grest value for money and worth the wait to get them.
26 januari 2024
Antwoord van Zinga Entertainment
Hey Tina,
Thank you so much for taking the time to leave a review, you've made our day! We really appreciate your feedback.
Have a great day!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
I've bought a few things from Zinga
I've bought a few things from Zinga, mainly collectable items, everything I've received has been in pristine condition, on pre orders they keep you updated-even when there's been any delays, excellent company and will continue to shop from them
2 januari 2024
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback and we're so happy to hear your items have all arrived safely.
Have a great day!
Was I scammed.......Waited for items on…
Was I scammed.......Waited for items on back order.... understand that.
But when items despatched I received tracking info.
Days later tracking says delivered.sorting office that supposedly delivered was 260 miles away (long walk for postie) waited on phone to royal mail for 50 mins only to be told items returned to sender.
Emailed zinga a few times but no one getting back to me.ITEMS NOW ARRIVED....ROYAL MAILS FAULT??
18 december 2023
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey Keith,
We are really sorry for the delay in getting back to you over the Christmas break. I see we have since gotten back to your emails to try our best to help resolve the issue for you and that your parcel has now been delivered.
We appreciate you updating your review here, although we are still not content with the below par experience you've had with our store on this occasion due to this error we've had with Royal Mail so I am going issue a £5 gift card to you via email in hopes that you can give a second chance in the future to showcase the speedy shipping times we aim for all our customers to experience when ordering with us.
I'm relieved your parcel did eventually arrive with you and I hope your items arrived safely.
All the best!
Great company
Placed a pre-order which was promptly despatched and delivered once they had received stock. Quick response to email as well.
15 december 2023
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Fast delivery and great price
Fast delivery and the best price I could find for the Blackpink pops, would definitely recommend.
24 november 2023
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
We hope you have a great Christmas!
Good quality item but bad pre order
I did receive my items and they are good quality but I received them a month later then it originally stated and it took me emailing them for to provide me with an update so even though I pre ordered these they had already been in stores for around a month before I got mine
24 november 2023
Antwoord van Zinga Entertainment
Hey Megan,
Thank you so much for taking the time to leave a review! We really do appreciate your feedback here.
I truly sympathise that the delay to pre-order is disappointing as our stock for 1 of the 2 items you purchased did arrive a couple weeks later than we initially expected.
Although these delays are out of our control, as we are only able to fulfil your order once the manufacturer (Funko) has released our shipment of this item, the reason all our pre-order release dates are set as 'expected' or 'estimated' is because Funko does not set any exact release dates for their products. On top of this, Funko can release stock to retailers at varied times.
However we will definitely take your feedback on board to ensure we keep customers updated on product delay as much as possible.
Best wishes!
really good customer service repeatedly
15 november 2023
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey Felix,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
My order from zinga was delivered…
My order from zinga was delivered before the scheduled delivery date. I was very pleased with my order and would use zinga entertainment again.
26 oktober 2023
Antwoord van Zinga Entertainment
Hey James,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great day!
Recently made a few purchases for some…
Recently made a few purchases for some funkos, but one of the orders were incorrect, within a few hours they fixed it immediately. Fantastic service and help would highly recommend buying from zinga.
1 november 2023
Review zonder uitnodiging
Antwoord van Zinga Entertainment
Hey Chris,
Thank you so much for taking the time to leave a review! We really appreciate your feedback. I'm glad we could help get this resolved for you.
Have a great day!
Great product and fast delivery
27 oktober 2023
Antwoord van Zinga Entertainment
Hey Andrew,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great weekend!
Antwoord van Zinga Entertainment
Hey,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great weekend!
Great experience from pre order to…
Great experience from pre order to delivery can't find fault in anything
26 oktober 2023
Antwoord van Zinga Entertainment
Hey Leigh,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great weekend!
Great website and price!
Communication was great, queries answered promptly and all round an easy, ordering experience.
26 oktober 2023
Antwoord van Zinga Entertainment
Hey Sammie,
Thank you so much for taking the time to leave a review! We really appreciate your feedback. I'm happy we could help.
Have a great weekend!
Antwoord van Zinga Entertainment
Hey Chris,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great weekend!
Antwoord van Zinga Entertainment
Hey Terri,
Thank you so much for taking the time to leave a review! We really appreciate your feedback.
Have a great weekend!
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