Zinga Entertainment Reviews 

261
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 2 van de 5 sterren

Im sure the company is great under regular terms and circumstances but when it comes to communication to resolve an issue they're completely unresponsive. I tried contacting them via email, instagram,... Toon meer

Beoordeeld met 5 van de 5 sterren

Had never ordered from Zinga before but found them when they were stocking Loki Funko Pops. Couldn’t be more happy, orders took a little longer than expected due to preorder dates changing but custom... Toon meer

Beoordeeld met 5 van de 5 sterren

I was delighted to find Zinga Entertainment had some stock of the Pokémon Celebrations tins (very hard to find) and being able to choose the Pokémon region was excellent - other sellers just offere... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my first(of many) purchases. I didn't know Zinga existed until my Shop app shared it with me. So happy!! Reasonable prices and the items despite being 2nd Class Royal Mail arrived very quick... Toon meer

Bedrijfsgegevens

  1. Speelgoedwinkel
  2. ook in
  3. Hobbywinkel
  4. Verzamelaarswinkel

Geschreven door het bedrijf

Shop all the latest releases from Funko, Pokemon TCG, Loungefly and Magic the Gathering. You'll find the best Pop! Vinyl prices starting at £9.95 with safe & secure packaging!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

261 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,9

Alle reviews

(261)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great

Overall great

26 maart 2023
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey,

Thank you so much for taking the time to leave a review! We really appreciate your feedback.



Have a great day!

Beoordeeld met 5 van de 5 sterren

My Experience with Zatu

So Far I have order 3 things from here and each time they have provided the best service that I have had. The order or always either early or on time and that they are in perfect quality when they arrive. The website which I commonly used is a very human friend environment and provide simple gateways to there products and there security measure suit standard. I will continue to purchase from them as there service is "peak" for most places I have been, thank you so much and keep doing what you are doing 😁

2 april 2023
Beoordeeld met 1 van de 5 sterren

Convinced this is a con

Convinced this is a con. Placed an order 2 weeks ago with "3-5 days delivery", and the courier has yet to receive it. I've contacted them via email three times, twice to request cancellation, and had zero response. I guess I'm onto Section 75 via my credit card company. Pathetic.

8 april 2023
Review zonder uitnodiging
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey Iain,

Sorry to hear you think of our store in this way, I assure you this is not the case. The item you purchased was a pre-order that was not physically in stock at the time of your purchase so the shipping estimate of 3-5 days would only apply after your order has been shipped.

We aim to reply to all emails within 24 hours, however we have been closed since Thursday for the Easter break so our response times have been slightly longer than usual.

We are always happy to cancel pre-orders at any point if they haven't been shipped yet. However, we have already replied to your email and cancelled your order as per your request earlier today.

Thank you

Beoordeeld met 5 van de 5 sterren

Excellent

Products were packaged excellently and arrived quickly in superb condition.

30 maart 2023
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey,

Thank you so much for taking the time to leave a review! We really appreciate your feedback.



Have a great day!

Beoordeeld met 3 van de 5 sterren

I didnt like the fact one of the items…

I didnt like the fact one of the items had a big crease on the window.delivery was fast

22 maart 2023
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey Neil,

Our sincere apologies an item from your order arrived in this condition. This is not at all how we expect our items to arrive as we completely understand how important box condition can be to collectors. We've sent you an email to help get this resolved for you as soon as possible.

Thanks

Beoordeeld met 5 van de 5 sterren
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey,

Thank you so much for taking the time to leave a review! We really appreciate your feedback.



Have a great day!

Beoordeeld met 5 van de 5 sterren

Great service and products

Arrived next day was so fast

24 februari 2023
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey,

Thank you so much for taking the time to leave a review! We really appreciate your feedback.



Have a great day!

Beoordeeld met 5 van de 5 sterren

Arrived within a couple of times well…

Arrived within a couple days came well protected and would definitely buy from this company again

24 februari 2023
Logo Zinga Entertainment

Antwoord van Zinga Entertainment

Hey,

Thank you so much for taking the time to leave a review! We really appreciate your feedback.



Have a great day!

Beoordeeld met 5 van de 5 sterren

Brilliant online retailer and customer service

I bought 3 Funko Sodas and 2 Pops from Zinga Entertainment. They all arrived in great condition and well packaged. One of the quickest shipments I’ve received for Funko products. One of the Funko Sodas I received had a defect, nothing to do with the retailer and completely due to the quality checks at Funko. I contacted Zinga in the first instance and they were happy to replace the defected product. Great customer service. A great online retailer and hope to make more purchases in the future. Thank you Zinga Entertainment.

3 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a Funko pop late last year…

I ordered a Funko pop late last year and it got delayed a few times but I had great communication from the business and received it the other day! I also have used them to buy a few other pops on preorder through their partial payment plan which is so good as you don’t have to pay in full for something you don’t have yet! Would recommend this company to my friends and family

3 februari 2023
Beoordeeld met 5 van de 5 sterren

The company is fantastic I had an issue…

The company is fantastic I had an issue with a product and emailed about it, I was responding to very quickly and the issue was taken care of straight away great customer service. I would definitely recommend this store I will be shopping here again

4 januari 2023
Beoordeeld met 5 van de 5 sterren

Trustworthy company

I have bought a couple of things from Zinga Entertainment now & I must say they always deliver good quality merchandise & haven't let me down, when pre ordering anything please be patient as it will arrive as & when stock comes in. Definitely be buying something else in the future 👍

20 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The funko pop came early

The funko pop came early. It was just as described. They wrapped it in bubble wrap and in a box. It was in perfect condition. Cheaper than every other shop I’ve seen.

31 december 2022
Beoordeeld met 5 van de 5 sterren

Reliable and kind customer service!

I pre-ordered a bundle of Genshin Impact pop vinyl which took a very long time to ship out due to one of the figures not being available however whenever I emailed asking about the status of the order customer service were always so patient and kind!
The delivery arrived as promised and the figures are great<3

1 december 2022
Review zonder uitnodiging

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