The item is not well designed and would not have purchased as it was £70 for a neoprene leg cover and I assumed it’d be top notch. I especially disliked having to cut it for weeing and poop getting o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought a dog brace which I had trouble with keeping to stay on the dog effectively so asked for advice from Zoomadog. They have been amazing, immediate response & ongoing conversation with advice &... Toon meer
Arrives quickly, as described. No fuss returns. They are quite pricey but better than the cheaper alternative we tried
Brilliant, we got the Therapaw dog boot for our greyhound who is recovering from a dislocated toe and infection. After the bandages came off we needed something to protect his foot after resuming walk... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Zoomadog is the UK's No 1 Online Shop for Medical and Dog Rehabilitation Aids. We help dogs with cruciate knee injuries, hip dysplasia and arthritis find the correct medical products to help them enjoy their day-to-day activities to their full potential. This includes dog wheelchairs, splints and supports.
Contactgegevens
Unit 54, Containerville, E2 9FP, London, Verenigd Koninkrijk
- 01730 622544
- woof@zoomadog.co.uk
- zoomadog.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order as quick delivery
Easy to order as quick delivery
Product ordered was very good quality
Excellent service!
We had a brilliant service from start to finish. Excellent communication and information. Very responsive to emails when we realised we had made a mistake - they were incredibly gracious and sorted it out for us. If only every company dealt with their customers like this. Thank you for such an enjoyable process.
Best boot on the market
Best boot on the market, our young collie has been wearing one for nearly 2 months
My 16 year old dog needed help getting…
My 16 year old dog needed help getting up stairs. He took to the harness straight away without any problems. It really helps me to preserve my back as before that I had to lift him and he weighs 11 kilos.
It was expensive but should last a long enough I’ve and maybe later he may need the support for normal walking so I am glad of my purchase.
Hunnyboots purchase
Recently bought Hunnyboots for my greyhound. A great product as are the Hunnyboots slippers subsequently purchased. Seem to have glitches on their website as I received wrong size socks and slippers on these orders - hence the four stars rather than 5, but customer service has been completely 5 star so will definitely use again
Great product!!
Great product, delivered on time. Fab service, and online chat was a god send! Will definitely recommend
good company though harness not worked for us
Order came promptly. Experience with company good, but unfortunately harness not proving satisfactory for my dog. Pity as it was quite expensive.
Great customer service and the pain…
Great customer service and the pain management pills seem to already be showing a positive change in my dog which makes me so happy.
I’m very happy with dog harness.my dog…
I’m very happy with dog harness.my dog now walks well in her cart due to this harness .very strong and well made.sansa my dog says thank you for making my walk experience much better
Bought for Great Dane but they wouldn’t…
Bought for Great Dane but they wouldn’t stay on . Expensive for what they are
In particular the phone call and emails…
In particular the phone call and emails from Joss offering some really good advice
Hunnyboots
Great customer service!
I bought Hunnyboots for my greyhound as she has a recurring corn and cannot walk without limping on hard ground. The boots are very cushioned and stop her limping. Takes a little while for the dog to get used to walking with them but once they have they can walk and trot ok, if they run they come off, so I take them off if running on soft ground.
I went through months of the boots coming off a lot and got very frustrated so contacted Zoomadog who contacted the manufacturer and came back with advice on what I was doing wrong. Turns out I had not followed their video for fitting instructions which is actually very clear. When I did follow it the problem was instantly solved. Now the boots remain secure and its rare I have to refit them on a walk.
Thanks Zoomadog for the excellent customer service!
Amazing next day service
Amazing next day service. Great quality product! Happy customer & dog
Waste of my moneyOrdered this as it said can be worn all…
Ordered this as it said can be worn all day in theory it's OK but has no support at all, but the worst thing is the velcro which was longer than I needed and my poor dog was attached to the carpet it was hard to release her because as you released 1 piece and moved onto another no 1 had reattached to carpet didn't know who was most stressed me as I couldn't release her or her because she couldn't get up, so only tried on that once won't be using it at all
Zoomadog got in touch excellent customer service 10 out of 10 could not fault them at all and gave me a full refund
Super quick service and good customer…
Super quick service and good customer service. Our dog would be lost without his boots. They fit him really well and when we did get a wrong order, it was rectified really quickly!
Good customer service and a company who…
Good customer service and a company who promptly replies to emails.
Excellent Business
I ordered a set of rear wheels for Roxy my elderly Rottie. She was approaching 14 years old & was struggling to keep up with the other dogs but did not want to be left behind. Joss at Zoomadog was very helpful. Unfortunately Roxy passed away soon after I placed the order. Again Joss was very understanding & helpful & arranged a full refund. This is my second order with Zoomadog. The first I made for a dog in a Macedonian rescue a few years ago. They were extremely pleased with the build, quality & performance of the wheelchair. Excellent company, pleasant helpful staff & fantastic customer support.
Walkin’ Dog Carpal Splint (Full Splint)
Phenomenal product and shipping speed is simply incredible, shipment arrived to Serbia the next day!
Swift supportive service
Excellent service, following loss of one dog boot which was covering a long term injury, and therefore essential. Arranged speedy delivery at short notice.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








