Zoomadog Reviews 

Zoomadog has been my go-to pet store for wheelchair solutions for my furry friends. As a pet owner, I was in search of a reliable and comfortable wheelchair for my beloved companion, and Zoomadog exceeded my expectations. Their website offers an impressive selection of pet wheelchairs, catering to pets of all sizes and needs Navigating the Zoomadog website was a breeze, with clear and detailed product descriptions accompanied by helpful images. I was able to easily compare different models and choose the perfect wheelchair for my pet's specific requirements. Placing my order was seamless, and I appreciated the updates and tracking information provided along the way
The customer service at Zoomadog was exceptional They promptly responded to my inquiries, demonstrating extensive knowledge and offering valuable guidance. Their support throughout the purchasing process was invaluable, ensuring I made the right choice for my pet's mobility,
Upon receiving the wheelchair, I was impressed with its performance. It provided the necessary support and mobility, allowing my pet to regain their independence and enjoy a better quality of life. The wheelchair was durably constructed, showcasing the high-quality craftsmanship that Zoomadog is known for Overall, I am extremely satisfied with my experience at Zoomadog. They have proven to be a reliable and trustworthy pet store, delivering excellent products and top-notch customer service. If you're in need of a pet wheelchair, I highly recommend Zoomadog as your number one choice

Customer service is fantastic. I’d just like to give a massive thank you, to Emily, who was fantastic when dealing with a query! Prompt replies and very helpful.

WagWear Mojave Breathable Rubber Dog Boots, Love them so much, bought another pair!

Highly recommend them, my pug has luxating patella’s and these little rubber boots help and stop her hind legs slipping and they’re totally breathable!

These guys went through every step of our wheelchair purchase with us and we are delighted with the quality of the wheelchair - gently introduced to our spaniel and he limited use of her hind legs is supported brilliantly.

Steer clear of Zoomadog. Ordered a harness and some boots for my dog. Harness took ages to come and the wrong product was sent. I asked for a refund but was sent a replacement. Boots arrived some time later. Sent the whole lot back and received a refund minus the postage. The harness was poor quality and definitely over-priced. The boots didn’t fit and were expensive. I would avoid.

DO NOT BUY FROM THIS COMPANY!
I ordered a Hip Brace for my dog, which I was told was out of stock, but they would be in stock in 10 days, they advised to order it online, pay for it and then they would ship as soon as new stock came in - which I did.
Two weeks went by and no updates, so I got in touch on 16th May and was told new stock was due on 18th May.

On the 17th May I received an email saying there were further delays and they were going to DOUBLE THE PRICE !

At no point was a price increases ever mentioned when I was discussing which brace I needed, or when there were delays. If they were getting new stock in, and they had placed the order with their Suppliers, they would have known how much it was costing.
THIS FEELS VERY MUCH LIKE A SCAM - BE WARNED!

Really caring was able to speak to a lady even on bank holiday.I was flustered about sizing pups first wheel chair she is 6months and has only walked during hydro for minutes wanted a chair but wanted right one. Also from a company I trust who care about their products and customers.For us its just the beginning of our adventure hope this helps you will stick with Zoomadog.

Quick service, great product

5 stars the dog is able to walk great with it highly recommended get it for your buddy.

Lost £140 due to their shambolic returns policy. Returned a back brace for my dog days after receiving it (it made my dog very unstable), following instructions provided to me to the word. Then had to constantly chase up for them only to say they have not received it. The lady in the chat stated "Sometimes we have to go and hunt for returns in the building as they come to the building but not our specific office."
A month later and they are saying that they haven't received it yet. Wish I used tracking for proof. Even though they have known issues they don't warn customers to take extra precautions when returning products. Can see others have had a similar experience to my own.

I've been using Zoomadog for my greyhound boots for a couple of years. I've always found them very helpful when I've needed advice. The ordering process is very straightforward and orders usually arrive in just a few days.

From the time we placed the order to delivery the team answered all our questions, when the wheelchair and full body walking harness arrived, the instructions to put the wheelchair together were simple to follow and the wheelchair come with all parts to apt it to meet our dogs needs.
When we put our dog into the wheelchair the smile on her face as she was able to walk with out falling over was priceless
A very big thank you for your amazing products

The customer service team were fantastic. The product I originally purchased was out of stock and the team were super quick at organising an alternative. Couldn’t fault them at all.

Quality item. Quick delivery. Good customer service. A little pricey.

Absolutely disgraceful they charged me £50 for something that must have cost £2 to make it was pathetic and then have the cheek to charge £5 delivery for such a small item. They should have Trading standards investigate them.

Very quick despatch, thick sponge sole gives more protection, makes walking more comfortable, though had to make some adjustments for greyhound paw - as expected.

Good product and very quick delivery item arrived 3days early

I am so pleased with the Walkin’Wheels for my elderly dog who could only drag his back legs. He’s still getting used to them but it’s wonderful to see him walking in them! I can’t praise Zoomadog enough; having support and help on the phone makes such a difference. I am so glad I found Zoomadog!

regrettably the product proved ineffective our 17 year old dogs acute problems and therefore we returned in and were pleased to have our money refunded promply and without question.

A speedy service with a good product arriving. Excellent tool for us to use with our patients!