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ZoomDoc Health Reviews 

4.477
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was desperate for this letter and needed it pretty much as soon as possible , everywhere was closing and we were travelling the next day , zoom doc got back to me almost straight away , they answere... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy (once you’ve got all your information ready), fast (8 mins I think), filled in a cruise form the next day as part of the service which was what I needed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ended up not using ZoomDoc as I had planned to initially due to unique circumstances and my previous vaccination history. I requested a refund the same day that I selected to use ZD. My refund was p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

User friendly process, which was effective and efficient. Everything done in a timely manner. Only suggestion to improve is to reiterate at the beginning of form completion what items you require e.g.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Arts
  2. ook in
  3. Diagnosecentrum
  4. Huisdokter
  5. Medische certificatenservice
  6. SEH-dienst
  7. Thuiszorg

Geschreven door het bedrijf

Doctor-led healthcare services for patients in the UK and internationally. Access a growing range of private medical services, including medical letters, certificates, sick notes, GP referrals, Holter monitoring, home blood testing, and other diagnostic and healthcare services - delivered securely and reviewed by qualified UK-registered doctors with NHS and private healthcare experience. Travel Letters | Visa Medicals | Work Medicals | Sick Notes | GP Referrals | Medical Certificates | ECG Holter Monitoring | Home Blood Tests | Diagnostics & More

UK Medical Letters, Certificates & Private Healthcare Services | Recommended by the NHS

Geschreven door het bedrijf

Fast, Doctor-Led Medical Services
Access secure, doctor-led medical services without the need for a traditional GP appointment. Our UK-registered doctors review each request individually, with all medical letters and certificates available within 1-2 hours, 9am-9pm daily. We have supported tens of thousands of patients in the UK and internationally with medical documentation, referrals and private healthcare services. Sick Notes | Work Medicals | Travel Letters | Visa Medicals | GP Referrals | Medical Certificates | Home Blood Tests | Holter Monitoring & More
Visa Medical Certificates | Travel Letters
Same Day Visa Medical - Certificate of Good Health. FCDO UK NHS Doctors. Visa Certificates for Spain, France, Greece, South Africa, Thailand, Bermuda, Barbados, South Korea, Philippines and Worldwide. Travel, Holiday and Event Cancellation Letters. Vaccine Exemption for Yellow Fever. Pregnancy Fit-to-Fly. Cruise and Travel with Medication. QR coded Internationally Accepted.
Sick Notes for Work, University & College
University, work, and GP sickness notes issued within 1-2 hours by UK-registered doctors. We provide fast, professional medical support for students and employees, with every sick note including secure QR code verification and trusted healthcare advice to support a quicker recovery.
GP Referrals, Diagnostics & Home Testing
Our services extend beyond medical letters and certificates. Patients can access private GP referrals, specialist referral letters, home blood testing and diagnostic services including Holter monitoring, helping make private healthcare more convenient and accessible. All clinical services are reviewed or overseen by UK qualified healthcare professionals.
How Does It Work?
There is no need to book a traditional GP appointment for many of our services. Simply complete a short medical questionnaire and provide any supporting information requested. Depending on the service, this may include medical evidence, photographs, documents or a short video. A UK GMC-registered doctor reviews the information before approving any medical letter or certificate. Once approved, your secure digital document is sent electronically and may include QR-code verification.
Medical Advice, Safety & Clinical Care
Patient safety and appropriate clinical care are central to our service. Our doctors review each request individually and may provide medical advice, recommend further assessment or advise that a particular certificate or service is not clinically appropriate. We aim to combine convenient digital access with the professional standards expected from a doctor-led healthcare service, regulated by the Care Quality Commission.

Full Refund Guarantee

If we can’t issue your certificate, you’ll receive a full refund.

If we can’t issue your certificate, you’ll receive a full refund.
Every request is individually assessed by a UK-registered doctor. If we are unable to validate the medical information or evidence provided, or our doctor determines that they cannot safely or appropriately issue the requested document, we will refund your payment in full. No certificate issued. Full refund. Simple.

Contactgegevens

Visa | Sick Note | Travel | GP Referrals

Same Day Guarantee: 9am - 9pm: 7 days a week by UK registered Doctors.

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(4.477)

568 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Speedy delivery.

Speedy delivery.
Very clear instructions on how to apply the device.
Overall an easy way to get medical results rather than wait for an nhs appointment.

29 juli 2026
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Antwoord van ZoomDoc Health

Dear Jan,

Thank you so much for taking the time to leave your 5* eview.

We're delighted to hear that you found the ECG heart monitor quick to receive and easy to use, with clear instructions for applying the device. Making cardiac testing simple, convenient and accessible is exactly what we strive for.

We also appreciate your comments about avoiding long waits for appointments. We understand how important it is to get answers about your health promptly, and we're pleased that ZoomDoc was able to provide a straightforward and efficient experience.

Thank you for choosing ZoomDoc and trusting us with your care.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van ZoomDoc Health

Dear Lisa,

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly. We hope you are better!

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very fast service and so easy to use

Very fast service and so easy to use . Definitely recommend.

29 juli 2026
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Antwoord van ZoomDoc Health

Dear Jan

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

THANK YOU ZOOMDOC!!

THANK YOU ZOOMDOC!!! Thank you for your efficiency, promptness and support!!!

27 juli 2026
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Antwoord van ZoomDoc Health

Dear Deborah,

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van ZoomDoc Health

Dear Andrew,

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

A fast and professional company

A fast and professional company, package lost in post by Royal Mail (24 hr tracked), the company just sent another inked copy as requested, Thanks

27 juli 2026
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Antwoord van ZoomDoc Health

Dear James

Thank you so much for taking the time to share your 5*review.

We are thrilled to hear that you were delighted with our service that your Visa medicical certificates were validated promptly.

We pay for Royal Mail Track24, however there are occassions that they do not arrive. If this happens, please contact our customer care team and we will send another copy at no additional charge.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Thank you!

25 juli 2026
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Antwoord van ZoomDoc Health

Dear Ana

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Quick and sufficient service

Quick and sufficient service. All as described. Certificate received less than 2 hours. We are extremely satisfied.

25 juli 2026
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Antwoord van ZoomDoc Health

Dear Veselina,

Thank you so much for taking the time to share your wonderful 5-star review.

We are delighted to hear that you were pleased with our service and that our medical team was able to provide your child's chickenpox recovery certificate within two hours. We hope you and your family had a fantastic holiday.

Our chickenpox recovery certificates have been accepted by more than 80 airlines, helping families travel with confidence and avoid unnecessary stress at the airport.

At ZoomDoc, we understand that travel plans can be time-sensitive, which is why our medical and customer care teams work hard to deliver a fast, professional, and reliable service whenever possible.

Customer satisfaction is at the heart of everything we do, and your feedback is greatly appreciated. It is wonderful to know that we were able to assist you when you needed us most.

Thank you again for recommending ZoomDoc. We truly value your support and look forward to helping you with any future medical certification or healthcare needs.

Kind regards,

ZoomDoc Team

Beoordeeld met 4 van de 5 sterren

Speedy service

The specific 'fit to fly' certificate I was looking for wasn't available despite the Ai bot telling me it was...it eventually agreed that there wasn't a generic fit to fly certificate so initially it was a bit confusing and I needed it sorting quickly so I could catch a flight.
Somebody contacted me later and told me what to do and it was issued in less than 12 hours in total. Just a bit confusing initially.

25 juli 2026
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Antwoord van ZoomDoc Health

Hi Richard

Thank you so much for taking the time to share your kind review.

We apologise for the initial confusion when ordering your certificate. In an increasingly automated world, we are pleased that a member of our team was able to speak with you directly and guide you towards the most appropriate certificate for your needs.

Our Customer Care Team is available from 9am to 9pm, seven days a week, and is always on hand to answer questions and provide support throughout the process.

We are delighted that your certificate was promptly reviewed and validated, ensuring you were able to catch your flight the following day. Whenever possible, our team will prioritise and escalate urgent certificate requests, particularly when customers are working to tight deadlines.

Having the correct medical documentation in place can make all the difference in ensuring a smooth and hassle-free travel experience, so we are thrilled that we could assist you when it mattered most.

Thank you again for recommending ZoomDoc. We truly appreciate your support and look forward to helping you again should you require any of our other medical services in the future.

The ZoomDoc Team
Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van ZoomDoc Health

Dear Sue


Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your Visa medicical certificates were validated promptly and that you 'wet ink' copies were delivered within a few days.

All our GPs are FCDO registered to ensure a smooth and frictionless process when presenting documentation at the relevant consulate.

Ourcustomer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very professional company

Very professional company yet everything was worded so I could understand it. I had had a heart trace done with another company before this but ZoomDoc exceeded them totally. The start of the process was in depth and clear. The letter/certificate I received from that was also very clear. After the 24 hour heart trace was returned I received a detailed report along with a clear and readable letter detailing the findings which was easy for me to understand. My GP was impressed with it also as she could see straightaway what the result was and also had the medical knowledge to understand the rest of the detailed report which has gone a long way in me getting the medical attention I needed. Their customer service is excellent and my emails were answered quickly with the information I had asked for. Overall I would recommend ZoomDoc for this process 100%.

19 juli 2026
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Antwoord van ZoomDoc Health

Dear Lynn

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We are delighted to hear that your experience with ZoomDoc exceeded your previous cardiac monitoring experience and that you found every stage of the process clear, thorough, and easy to understand.

Providing clinically robust assessments while ensuring patients receive information in a straightforward and accessible format is something we work hard to achieve, so it's especially rewarding to know this made a difference to you.

We're also pleased that both you and your GP found the reports and accompanying documentation useful. Our aim is not only to provide accurate and comprehensive diagnostic information but also to help patients and healthcare professionals quickly understand the findings so that any necessary follow-up care can be arranged without delay.

Thank you as well for your kind comments about our customer service team. We pride ourselves on being responsive and supportive throughout the patient journey, and your feedback will be greatly appreciated by everyone involved.

We wish you the very best with your ongoing care and thank you for recommending ZoomDoc so highly.

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very straightforward to use and…

Very straightforward to use and excellent service

24 juli 2026
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Antwoord van ZoomDoc Health

Dear Mr & Mrs Hayward

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your Visa medical certificates were validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Very efficient service

Very efficient service

24 juli 2026
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Antwoord van ZoomDoc Health

Hi Elena,

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

So quick

So quick, great communication, and saved our last-minute trip!

24 juli 2026
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Antwoord van ZoomDoc Health

Dear Niki,

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

So glad that we were able to save your trip!

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

I liked you could input information on…

I liked you could input information on line quick and easy also emails of support whilst waiting for the process.
Very quick and efficient

21 juli 2026
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Antwoord van ZoomDoc Health

Dear Susan,

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your travel with medication certificate was validated promptly.

Having the relevant documentation ensures that passengers can travel hassle free.

Our medical team is available to assist and answer any queries from 9am -9pm, seven days a week. We will pass on your positive feedback to the team.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Just What I Needed!

They offered exactly what I needed and provided it in a very timely manner. Great job!

23 juli 2026
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Antwoord van ZoomDoc Health

Dear Jon,

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your personalised medical certificate was validated promptly.

Our customer care team is available to assist and answer any queries from 9am -9pm, seven days a week.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Positive Experience

The accwss was quite easy and prompt.
Ut is an efficient system, that yield positive result.

22 juli 2026
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Antwoord van ZoomDoc Health

Dear Waidi

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your Visa medical certificate was validated promptly.

As a team, we understand the tight deadlines by which some certificates need to be sent to the embassy. If we can, we will do our best to accommodate our customers needs.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc team

Beoordeeld met 5 van de 5 sterren

Great service and quick turnaround in…

Great service and quick turnaround in less than one hour.

22 juli 2026
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Antwoord van ZoomDoc Health

Dear Samantha

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service and that our medical team was able to confirm that your child, was no longer contagious.

Our chickenpox recovery certificates have been accepted by over eighty airlines.

At ZoomDoc, customer satisfaction is our top priority, and your feedback reaffirms that we are on the right track. We truly appreciate your kind words and the trust you've placed in us.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van ZoomDoc Health

Dear David,

Thank you so much for taking the time to share your kind review.

We are thrilled to hear that you were delighted with our service that your Visa medical certificates were validated promptly.

As a team, we understand the tight deadlines by which some certificates need to be sent to the embassy. If we can, we will do our best to accommodate our customers needs.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. We couldn't get our SCRs on the NHS app, but our GP surgery printed it for us. Got certificates within 15 minutes. Would use again

18 juli 2026
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Antwoord van ZoomDoc Health

Dear Tracy,

Thank you so much for taking the time to share your 5* review.

We are thrilled to hear that you were delighted with our service that your Visa medical certificate was validated promptly.

As a team, we understand the tight deadlines by which some certificates need to be sent to the embassy. If we can, we will do our best to accommodate our customers needs.

Thank you for recommending ZoomDoc and please reach out if you require any of our other medical services.

Kind regards

ZoomDoc Team

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