1 800-balloons Reviews 

Sent us the wrong item on delivery. When we did get our balloons they haven’t even lasted 8 hours before deflating. $75 for 10 balloons is a rip off. DO NOT USE

First time using the website for this balloon delivery service and was unorganized and vague. Called customer service to get assistance and was told my credit cards were rejected. I have never had such a case. Please take care this is poorly ran and left me feeling like I was exposing card information that might be misused.

I ordered a bouquet of 6 mylar and 6 latex. The bouquet delivered was 6 mylar only. I e-mailed the company and received no reply.

Wanted to surprise my husband for our Anniversary. Delivery promised before 3. At almost 5 he got a call that they would be there soon with his balloons. Ruined surprise and he had to wait until 5:20. Arrangement looked cheap. Mylar already deflating by day 3. Dollar Store balloons last much longer. Never again would i order from this company.

Ordered birthday balloons to be delivered to a business. Delivery didn't occur during business hours of delivery day, credit card was billed twice with two different irder numbers. This "company" should be shut down.

I would not have even given them 1 star if it would've let me move forward. This company sent me an email the day before my sister's birthday after I had ordered them a week prior telling me that the order can not be delivered. It has ruined mine and my sisters birthday after not seeing her for years. I will never order from this company again and I will definitely inform others not to order from this company. 1800 balloons I give 10 thumbs down because this is just ridiculous.

I would not give them a star if it was an option. This company failed to deliver. Balloons ordered a week in advance and the recipient never received them. They said they were on their way, but never happened.

Horrible…I had a balloon bouquet delivered today for my daughter’s 21st birthday. It arrived at 12pm and at 8:30pm most of the balloons are deflated. Total waste of $100…save your money and go with a local vendor.

I placed two orders for the same address, 10 minutes apart. One order delivered the other cancelled because the computer decided that the second order did not allow enough time for the order to be delivered the same day. The first order delivered the second not. Another reason i was originally told was that the order not delivered had mylar balloons which they said could not be delivered because of the heat here in Florida. Too bad the first order had mylar balloons. Will never order again from 1800 balloons. Will find a location myself and not rely on a computer to ruin my day. I spoke to a representative named Carol. She tried to explain what happened but it did not help the damage it caused. I needed both orders to be delivered.

I placed an order on a Monday for a delivery on Wednesday. Everything appeared to be fine. At 1:00 p.m. on the day the bouquet of balloons was supposed to be delivered, I receive an email saying that they could not be delivered because they do not have any affiliates in the area. Seriously? It's a little bit freaking late to be able to get an alternative plan to get something to this person on their special birthday. Thanks a lot 1-800 balloons. Absolutely would not ever deal with them again because they cannot be trusted to come through with the item that they're supposedly selling.

They couldn't find a shop that would deliver the balloons. It's the second time. First time their fault 2nd time my fault. Will never use them again.

Very disappointed with my experience. I ordered a 15-balloon “Get Well” arrangement for my nephew, paying $110. What he received was about 12 balloons, some already almost deflated, and the arrangement looked nothing like what was promised. For the price this was completely unacceptable. Poor quality, poor presentation, and overall bad service. I would not recommend ordering from here.

Wish I read these poor reviews first. Slipped delivery

Do NOT order from this company ! I sent my granddaughter balloons for her birthday; they cost over 114.00 and were deflated by the evening on the same day they were delivered.

I should have read the reviews before ordering. Balloons were never delivered. They stated they called and attempted to deliver which is a lie as no one received a call nor were the balloons delivered as everyone was together on the expected date of delivery. Stay AWAY!!!

Stay away. Order never received despite being told they were out for delivery. Phones shut down at odd hours and don't pick up during the hours stated on the message. I should have read the reviews before ordering.

I ordered an expensive balloon gift to be delivered on a birthday. Three days later it has still not arrived. I was charged for it. I cannot get in contact with a supervisor. No one answers the phone. Unreal. What type of business is this?!?!
How do you take payment but don’t do your job?!?!
Unreal.

Weeks in advance, I ordered a balloon for delivery for my son's birthday. The afternoon they were to be delivered, I received this message:
"Hi,

Thank you for your order. Unfortunately, we do not have an affiliate in the area who could either fill or deliver your order to your recipient. Unfortunately they have run out of helium and with the holidays and
nationwide helium shortage are unsure when they will receive more.

We have notified our accounting department to issue you a full refund which you will see in 3-5 business days.

We sincerely apologize for any inconvenience this may have caused you

Kind Regards,

Carol

The refund is fine, but that left me without any options to send a birthday gift! Inexcusable by this company that promotes selling balloon deliveries!!!

The balloons were very different from those pictured on the website, and the latex balloons deflated immediately on arrival, not in a few hours as advertised. I contacted the company and did not receive a satisfactory answer.

Today I received an email saying my order - which I placed 3 weeks ago- would not be filled. Here’s their email:
Thank you for your order. Unfortunately, we do not have an affiliate in the area who could either fill or deliver your order to your recipient.

We have notified our accounting department to issue you a full refund which you will see in 3-5 business days.

We sincerely apologize for any inconvenience this may have caused you.

Really? An inconvenience? I hope people check reviews before ordering! I never would have ordered if I had read all the negative reviews! TERRIBLE COMPANY!