Capitol Lighting – 1800lighting.com Reviews 

Ray was amazing. First, the phone was answered, right away, by a person! This does not happen anymore and I can’t tell you how much I appreciated it, I definitely would have hung up if I got stuck in an AI loop. I wanted two types of wall sconces, and he was able to find them for me, get me a great price, and complete my order. All in about 5 minutes, smooth as can be. I have not yet seen them in my space - I’m sure I will love them, but their returns policy, 90 days, is what got me to call them in the first place. Now that I have, I will definitely get all my lighting through them. It’s nice to see companies that really prioritize the customer’s needs and experience, with great service, returns policy, and great prices.

Ray Machado was such a big help. He was very knowledge in all of my question. He made the whole process so easy.

Ray was excellent. Very prompt in his response and professional.

Have ordered every light fixture and mirror for a new build 8000 square foot home from Ray Machado at Capital Lighting. He has been outstanding to work with, and provided a level of customer service that is second to none!!! Would not hesitate to call Ray again for anything needed in the future.

Wow! The light was delivered the day after I ordered it. Very pleased with the quality of the light. I have ordered from them in the past and always a great experience and high quality product.

I had so many questions regarding the purchase of a ceiling fan and we put it in slope of the ceiling and everything else and Gladys was extraordinarily helpful with everything. Quickly responsive to my emails. I can’t say enough about how good this experience was in dealing with one 800 lighting and the sales rep Gladys N.
I highly recommend both the company and this customer service representative. It was another one that helped me. Her name escapes me, but outstanding as well.

Above and beyond service. Gladys helped me get in touch with the manufacturer to get a new chord for a fixture I thought I'd need to reorder. Quick and saved me. Thank you so much !!!!

Excellent customer service, large selection of high end products, fabulous pricing, and quick delivery. Very pleased with Capitol Lighting in every way and enjoyed working with Jay.

I have a trade account and Ray Machado, my rep, is very attentive and quick to respond. He has made the ordering process so seamless.

The lamp I selected was offered at a smart price and arrived right on schedule. When I hada question about the lamp, the customer service person was incredibly helpful and polite. I'm very happy with both the lamp and Capitol Lighting. I highly recommend them.

Outstanding service. The best. I am only going to order from this company forward also i have friends building that i will pass along the great service.

Very good experience with ordering lights. Communications were excellent in keeping us updated on our order. Also, on one of the light orders, shipped sooner than expected.

I purchased 4 sconces for a bathroom remodel. The sconces were delivered timely and were exactly as described. However one shade was slightly dented. I reached out to customer service over the holiday expecting delays. To my surprise, I received a prompt response and resolution. No action was required on my part. Everything was handled directly by the customer service rep. Thank you for your superior customer service!

The person in the chat, Gladys seemed only to be helping me, which was nice! She was timely in her responses, understood my questions and answered them, and was very professional yet kind and cheery. I ordered my fan/lamp directly from her over chat. Couldn't have been a more easy and pleasant experience!

This is the fourth fixture we have ordered from Capitol Lighting. Each time we put one up we get so many compliments it spurs us to get another. Their prices are incomparable.

OUTSTANDING gentleman that helped me on the Phone. His name was Ray. You simply cannot get any more helpful than him. Super knowledgeable.. Super willing to help..
As Schwarzenegger said, I'll be back.. lol..

Kelly was exceptionally helpful! I will definitely use this company again.

Wendy in CS was awesome in helping me with my replacement lights!

Great customer service both pre- and post-sale. I accidentally ordered 1 more fixture than I needed--Madison resolved my issue quickly and professionally. Will definitely buy from Capitol Lighting again. A+

I had an issue with a lampshade on two pendant lights that ordered that were slightly different colors. It was so nice to call Capital Lighting and speak to an actual human being! Shavon was fantastic, kind and helpful and has been following up on the status of the replacement part requested every step of the way! I haven’t even gotten the part yet, but I had to write a review to compliment Shavon, who embodies “Customer Service.” I will be ordering lighting from Capital Lighting again based on this experience. Thank you!