Austin R. provided incredible customer service! He was responsive, patient, and so helpful as we worked through over 50+ lighting choices for a new build. He answered all my questions and made the pro... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was having difficulty ordering online due to the size of the order, and their three step verification on credit card orders. I called and spoke with Ted and he was very helpful in getting the order... Toon meer
The sales rep Gladys Nunez made all the difference. Available on the weekend and again when I needed her during the week. Great customer service
I had the pleasure of working with Craig on the return of several purchases that required another configuration. He was professional, timely and responsive on providing the return labels and available... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
Ordered 4 beautiful outdoor sconces for a great price. They arrived quickly in great condition except for one of the glass orbs which was broken. Customer service was easy to reach and quickly agreed to send a replacement glass.
Great first time experience
Great first time order as a trade member, and this is just the beginning. Ray is a friendly professional, dedicated, and accomodating . I will place all my orders through him!
Excellent customer service
Excellent customer service! You don’t see companies valuing their customers like Capitol Lighting! They truly listen and solve any issues immediately. They have a large selection of products, so there is no need to go anywhere else.
Excellent Customer Service
The service representative (Christi) was so quick to address my issue. She responded to my inquiry almost immediately and reached out to the necessary parties to resolve the issue just as quickly. I would highly recommend this company for both the quality of the products they sell and the customer service they provide.
TRUSTWORTHY
TRUSTWORTHY. Great product selection, fast careful delivery, prompt response to an issue they resolved in a way that was beyond my expectations. No reason to hesitate ordering and doing long term business with this company. They have mastered service! Thank you and thank you Ray Machado, my sales rep.
Great service
Great service! It shipped to me two weeks before they estimated shipping date, great work Capital Ligghting.
Ray Machado was very patient and…
Ray Machado was very patient and helpful towards helping me to select the right Chandelier and the bulbs to go with the light structure. He additionally looked for the most economical bulbs that would bring the same beauty to the chandelier. He was excellent at repeating back the information needed for shipping and actually corrected a couple of wrong letters. It was such a nice experience. I am grateful for his service and I hope I get to work with him again.
The sales representative made all the difference!
The sales representative I originally contacted was so knowledgable and helpful that I placed an order for all new lights around the ourside of my home after he help in ordering one to see if I liked it. Her name is Cynthia Noriega and when I called with a question she got right back to me if she was not available at time of the call. She was an absolute pleasure to work with
Great customer service
Great customer service. My new representative Ray Machado for my design studio BeBe Design House, quickly took care of my project order and answered all the questions I had. I'm looking forward to having the beautiful lights I order for my client installed soon. And working with Ray on future projects.
Great experience
So far I’ve had a great experience with capitol lighting. Everything has shipped in great condition, and any issues have been resolved in a timely manner. Will use again.
Great Job by Customer Service
Customer Service did a great job handling a damaged product situation. I couldn’t be happier with the timeliness of their communications and the resolution of the problem.
Great customer service
Great customer service. Extremely quick turnaround time on any issue or inquiry. Definitely coming back here again for lighting fixtures. Couldn't be happier working with them. Spoke to them twice on 2 separate reasons and they delivered for me both times.
Excellent customer service and great…
Excellent customer service and great selection . 1800lighting is my new destination for light fixtures!
I have purchased several light fixtures…
I have purchased several light fixtures from Capitol lighting. I have been very happy with all of them.
My rep was very kind and easy to work…
My rep was very kind and easy to work with. He went above and beyond to make my experience quick and seamless.
Great quality and superior customer…
Great quality and superior customer service. I ordered a gorgeous crystal pendant light in early July. Originally, it looked like the delivery wouldn't be until the end of August but it arrived at the end of July. On installation, I noticed one of the crystals had a chip and contacted customer support. Austin Rangel had the replacement crystal ordered and sent to me within days and it was all done in less than a week. Incredible customer service!!
Great service and pricing!
I have been shopping in person and online for fixtures for a new house. 1800lighting.com has a great product selection, and definitely the best pricing. I was able to get very fast response and service from Ray Machado.
Excellent
Excellent , customer service was fast and got to my question right away .
Very pleased !
Speedy resolution & great pricing
Lowest price I found (lower than Amazon & Walmart) for a By unter 'Fandelier'. Lampshade was damaged in transit and Capitol Lighting immediate resolved the issue and sent a replacement within 2 days of being notified by me. I would buy with confidence from them again.
Service was excellent
Service was excellent! I ordered a pair of side-by-side kitchen ceiling pendant fixtures with beaded glass domes. They arrived in great condition. However, one dome was very lightly seeded, and the other dome was properly and heavily seeded with a mismatch obvious to the casual observer. With my first request, Capitol staff spoke with the vendor and had a replacement sent to us in a couple of days with no hassle or added cost on our part. Our new lighting in our kitchen looks wonderful and gives it a whole new look.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








