Capitol Lighting – 1800lighting.com Reviews 

218
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Austin R. provided incredible customer service! He was responsive, patient, and so helpful as we worked through over 50+ lighting choices for a new build. He answered all my questions and made the pro... Toon meer

Beoordeeld met 5 van de 5 sterren

I had the pleasure of working with Craig on the return of several purchases that required another configuration. He was professional, timely and responsive on providing the return labels and available... Toon meer

Beoordeeld met 5 van de 5 sterren

I was having difficulty ordering online due to the size of the order, and their three step verification on credit card orders. I called and spoke with Ted and he was very helpful in getting the order... Toon meer

Beoordeeld met 5 van de 5 sterren

The sales rep Gladys Nunez made all the difference. Available on the weekend and again when I needed her during the week. Great customer service

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4,7

Uitstekend

TrustScore 4.5 uit 5

218 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(218)

63 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I was interested in buying Arroyo Craftsman lamp

I was interested in buying Arroyo Craftsman Huntington Outdoor wall light for front porch. Had a hard time getting near by stores to order the light for me. I decided to buy from online retailer; after checking internet, Capitols Lighting popped up. When I went to their website, offering 20% off during Memorial week special. I wanted to verify light was LED bulb compatible; call customer service & spoke with associate Wendy Pelligrino. She confirmed the light was led bulb compatible, & that there was a 25% off special; placed order over the phone. Wendy confirmed lamp order color, glass & trim; ETA for delivery was 30 days (made or order) around 6/30/26. To my surprised, I received FedEx text message my lamp would be arrived on 6/8/26. Very pleased with whole purchase process; great price & faster than expected delivery. Big shout out to Capital Lighting & Wendy Pelligrino for great service; will definitely buy from Capital Lighting again.

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

work with…Austin who is incredible representative

I have had three occasions to work with Austin in customer service and I cannot say enough about what a pleasure it was to deal with him. He was very professional, knowledgeable and courteous. He spoke clearly and was very helpful in rectifying my order. I could easily understand everything he said and was easy to communicate with.
We need more people like him in positions like these! Capital lighting you have a valuable asset in Austin!

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best experience and will continue to order in the future!

The entire process of ordering our light fixtures for an entire home was a breeze! Our salesperson Ted Matos was/is very helpful and made sure we had all of the parts including light bulbs that were needed for our entire new home. Customer service and communication through our salesperson Ted was the best! The order arrived quickly and there were no issues. We have used 1800lighting a number of times over the last year and a half for other projects and have had the same excellent experience! We give them an A+

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ray Machado

Ray Machado, our salesman, is an asset to Capitol Lighting. His demeanor, professionalism, and attention to detail was impeccable. He made it so easy for us to move forward with our purchase. Thank you Ray for going above and beyond.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Capital Lighting - Good pricing, excellent customer service

Have been purchasing through Capital Lighting for last few years. My experience has always been very positive. Great pro sales representative (Gladys), competitive pricing, prompt and accurate shipping information, hassle free returns. Curated products that all meet quality standards (vs Amazon). What else could you ask for?

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of No Return Policy

We ordered a light fixture from Capitol Lighting through an area dealer. When the light fixture arrived, we determined that it was not appropriate for our space. We were advised by the dealer that we could not return the light fixture, even if we paid shipping and restocking fees.

We paid $595 for the fixture and are now out this money with no recourse.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ray Machado Review

I have worked with ray Machado for over a year on various homeowner association dark sky compliant lighting projects and has given professional and prompt service each and every time. I work with a few Board of Directors that are demanding with very high expectations that flip-flop often and Ray demonstrated tremendous patience and flexibility in each case. I will continue to work with Ray, Capital Lighting - 1800Lighting in the future without a doubt!

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Austin was outstanding from start to finish. What could have been a frustrating situation—tracking down a replacement glass piece for a broken fixture—was handled with ease and professionalism. He went above and beyond to locate the exact part, kept me informed throughout the process, and made sure everything was taken care of quickly and efficiently. It’s rare to come across that level of follow-through and care. Truly an awesome experience thanks to Austin.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

I ordered 5 wall sconces. The selection was outstanding. The price was fair. Communication was stellar. Lights were shipped quickly and nicely packed.
Very pleased. I placed a second order with them this week.

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fan/Lighting Kit

Our Customer Service person Ray was so helpful in the ordering of or Fan/light kit package from the advertisement flyer.

Thanks We sure love our fan/light and Capitol Lighting-1800lighting.com.

Ron

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This site is a scam ,typical bait and…

This site is a scam ,typical bait and switch. Said they had open box product in stock gave me the runaround for over a week refunded me my money and never called me to explain what happened. Then they decided to email me saying that
I can have 25% off a new one, which was nowhere close to the open box price. Luckily I got my money back because this site is not real.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great products and even better customer service

I recently ordered two items from the company after a lot of research. Capitol has an extensive, well-priced selection, but it's their customer service that is really amazing. I reached out twice, once for an order status and once for broken merchandise, and both times I was connected immediately with very friendly and competent customer service reps who resolved the matters easily and quickly. Thank you, Austin and Kollyn!

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ray in Customer Experience was so helpful

Ray was amazing. First, the phone was answered, right away, by a person! This does not happen anymore and I can’t tell you how much I appreciated it, I definitely would have hung up if I got stuck in an AI loop. I wanted two types of wall sconces, and he was able to find them for me, get me a great price, and complete my order. All in about 5 minutes, smooth as can be. I have not yet seen them in my space - I’m sure I will love them, but their returns policy, 90 days, is what got me to call them in the first place. Now that I have, I will definitely get all my lighting through them. It’s nice to see companies that really prioritize the customer’s needs and experience, with great service, returns policy, and great prices.

20 maart 2026
Review zonder uitnodiging

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