Capitol Lighting – 1800lighting.com Reviews 

My assigned rep Ray was amazing. The light I originally wanted was in production and wouldn’t be ready until September, but I needed a nautical type lighting for the kids bunk room design, immediately. He searched Capital Lighting’s vast inventory and found lights that would work perfectly. As a busy interior designer, I don’t always have the time to source new items after they have been selected and presented to the clients months in advance. Getting a replacement quickly that keeps the integrity of the design certainly makes my job easier. Thanks Ray, you are awesome.

I contacted Capitol about a ceiling fan we purchased 4 years ago which developed an annoying hum. This fan has a lifetime warranty by the mfg so I asked if I should contact the mfg? Instead the rep said they would handle it and arranged a replacement which I am waiting for. Now that is follow-up in the manner they handled it. I hope to use them again going forward

We purchased a new light at Capital- the salesperson Sarah Kimberline was extremely helpful, personable, patient and professional. She took her time to get to know our taste and find the perfect fixture. A very positive experience- always have an excellent experience at Capital. Dave and Diane Wilcomes

The quality and price of the lighting fixtures we purchased was unbeatable. The Sales Rep offered us a great deal for the quantity of light fixtures we purchased for our outdoor patio cover. One unit had a broken globe when it arrived so we reached out to request a replacement globe and Shavon jumped all over it (no questions asked) and has a replacement globe on the way - within 24 hours of our initial request. Great products and awesome customer service..! Thank you..! Lisa D.

Gladys was extremely helpful, knowledgeable and professional. She helped me process my order, find additional items I needed and was able to answer my questions.

Wonderful customer service. Patient, Knowledgable and explained everything! I had a lot of questions. Would definitely use Capitol Lighting again.

Excellent Customer Service, GREAT price compaired to other on line and retail stores. Went out of their way to help me choose the best ceiling fan for my room, needs and budget. I choose the Minka Air Deco and WOW it puts out the air. Just love it. They were very fast to ship and helped with the downrod size I needed

Excellent customer service!! Had an issue with one mini pendant as part of larger order and Customer Experience Rep (KOLLYN Y) was phenomenal. Very patient, knowledgeable, and efficient. Replacement on its way - thank you!

Since buying my home in 2022, I have purchased a combined total of 15 light fixtures, table lamps and ceiling fans. The prices and customer service are excellent.

My customer service rep Christi was fantastic! She was so helpful! She quickly took care of my issue, while being personable and cheerful.

Excellent customer service is a rare gift now days and Gladys is the best! I wish she could train others to provide this white glove level of service. She listens, cares, and communicates professionally. We need more Gladys in the world.

Thank you Gladys for your help. I will be purchasing the products you identified and put together which will also help me to meet my clients' needs. Great job!

Received awesome customer service when I called to report minor damage to my vanity light shade. Very pleased with the replacement process. Thank you!

GLADYS NUNEZ Is a top notch employee! Capital lighting should be very proud of her. She’s so helpful and quick to provide answers - such a pleasure working with you, Gladys!!

I worked with Ray on securing the best price for 5 of the Claret Wall Sconces. Ray was professional and gave me a great quote. I look forward to working with Ray/Capitol Lighting on future projects.

I ordered two gorgeous pillows from their home decor selection. I received two that were not what I ordered. One email was all it took. The new ones arrived quickly, and a prepaid shipping label was used to send the other two back.
Things go wrong with every merchant. The difference is how they handle it. 5 Stars for Capital Lighting.

We recently purchased a significant amount of lighting and ceiling fans from Capital Lighting in Boca Raton FL. Mike Bitchatcho was our Sales Consultant and was great to work with. Mike is very knowledgeable, helpful and professional. I recommend working with him, if you're in the market for lighting or ceiling fans.

Great Customer Service. I reported a damage on Friday of a broken globe and it is being delivered today, Monday and after the 10 days for reporting damages expired. Great Job Capitol Lighting. You have my business.

My customer service representative, was knowledgeable, efficient and friendly. She resolved the issue within twenty four hours, awesome experience.

FANTASTIC CUSTOMER SERVICE! RETURNED A MISTAKEN FIXTURE ORDER WITH NO FUSS OR QUESTIONS! I WOULD RECOMMEND CAPITOL/1-800-LIGHTING TO ANYONE LOOKING FOR QUALITY AND CARE! THEY HAVE ALWAYS EXCEEDED MY EXPECTATIONS:)

Online companies cannot always achieve perfection; we should all understand that.

My chandelier was damaged by a third party who contracts for 1-800 Lighting to deliver their product. While this was an unforeseen issue, the representative for 1-800 Lighting, Ted Mattos, was incredibly helpful and went above and beyond to resolve my issue quickly. While 1-800 Lighting did nothing wrong, I was really impressed with their customer service. Ted was very patient with me. He sensed my frustration and listened attentively to my concerns. He included his supervisor, Neavan Mekawi, on the email communications. Neavan was excellent! I really appreciated their collective efforts toward a successful resolution. There is no doubt in my mind that Ted and Neavan are truly about customer satisfaction. They were there for me before, during and after the sale by showing great communication, patience, and willingness to resolve the issue. Thank you both for showing how it’s done - true customer service.

A Customer For Life.