I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Toon meer
Bedrijf heeft geantwoord
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I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Toon meer
Bedrijf heeft geantwoord
My call was answered immediately by Ash and he guided me through the whole process smoothly. He even stayed on the line whilst I sorted out taking photos and emailing them over. Ash was very knowledge... Toon meer
Bedrijf heeft geantwoord
Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talk... Toon meer
Bedrijf heeft geantwoord
Spoke to Shawn today in renewals; great rapport and customer service. You understood why I was calling and assisted me throughout. A company is only as good as the agents it employs on the front l... Toon meer
Bedrijf heeft geantwoord
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Very great experience with Olu, satisfied with phone call experience he explained everything very well
Thank you

Antwoord van 4thutility
I just wanted to say that the call was excellent. He was very clear, kind, polite, and professional throughout the conversation. He explained everything really well and made the whole process easy and pleasant. He also offered a very good deal, which I really appreciated. Great customer service and definitely deserves praise for the way he handled the call.
Thank you, Benjamin

Antwoord van 4thutility
Phoned up and saved me time with other utility provider who falsely stated they could provide me broadband. Chris Thorpe phoned and gave me my options and managed to save me money as well!

Antwoord van 4thutility
Benjamin was very helpful and pleasant to talk to explained everything clearly. I was very happy with the service provided today 10/10 thank you

Antwoord van 4thutility
Nice experience, Benjamin was really helpful and my reason for calling was sorted out.

Antwoord van 4thutility
Amazing customer service and Amazing price for the broadband

Antwoord van 4thutility
Sara was very helpful in dealing with the issue. Great communication.

Antwoord van 4thutility
Great broadband. Happy with the customer service. I found a better price elsewhere later into the contract. Called the retention team and Ben was very helpful and convinced me to stay. Great company to deal with - there's plenty of poor ones when it comes to internet so I chose not to roll the dice

Antwoord van 4thutility
Most of the experience was difficult: had to be on hold for quite a while, passed between multiple departments. I'd agreed a deal with them on the phone, then upon installation my speeds and price were not that agreed on the phone.
Fortunately Mohammed was very helpful on the phone and sorted it all out for me.

Antwoord van 4thutility
The guy I spoke to was helpful and understanding but the companies policies are ridicules as due to not being able to fit the internet for me they wanted to charge me to send router back which is disgraceful, be aware of your use rise fibre they don’t tell you about a charge to return router no one even called me I done all the chasing to return router I think they do it so they can then charge people for not returning router

Antwoord van 4thutility
I spoke to a man called shuaib today who was very helpful and extremely pleasant.ue dealt with my qeary quickly and efficiently.im a very happy customer and would recommend 4th utility to people

Antwoord van 4thutility
Responsive, and agent was imformative, polite, and helpful

Antwoord van 4thutility
Tassin was fantastic. Very patient very thorough. Got my problem sorted. Thank you very much indeed Tassin

Antwoord van 4thutility
Sara was extremely helpful n went above and beyond to try and resolve my issue very helpful and understanding 🙂

Antwoord van 4thutility
What a very helpful person Riaz was.Hopefully my problem is sorted.Well done Riaz.

Antwoord van 4thutility
Mohammad was really helpful and really polite. They gave good advice about how to solve my problem

Antwoord van 4thutility
Very helpful,I have no idea about broadband and Luke spoke through every detail to let me understand the process thank you

Antwoord van 4thutility
Benjamin was really helpful got to the bottom of my issue and save me money in long run also what a guy cheers

Antwoord van 4thutility
4th Utility fast fibre broadband is the most reliable, efficient and affordable wireless network e’er ! The staff are friendly, knowledgeable and supportive!

Antwoord van 4thutility
Fasil was fantastic thanks your help

Antwoord van 4thutility
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