4thutility Reviews 

11.798
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My call was answered immediately by Ash and he guided me through the whole process smoothly. He even stayed on the line whilst I sorted out taking photos and emailing them over. Ash was very knowledge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talk... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke to Shawn today in renewals; great rapport and customer service. You understood why I was calling and assisted me throughout. A company is only as good as the agents it employs on the front l... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(11.798)

6.053 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very great experience with Olu

Very great experience with Olu, satisfied with phone call experience he explained everything very well
Thank you

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

I just wanted to say that the call was…

I just wanted to say that the call was excellent. He was very clear, kind, polite, and professional throughout the conversation. He explained everything really well and made the whole process easy and pleasant. He also offered a very good deal, which I really appreciated. Great customer service and definitely deserves praise for the way he handled the call.
Thank you, Benjamin

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Quick and helpful

Phoned up and saved me time with other utility provider who falsely stated they could provide me broadband. Chris Thorpe phoned and gave me my options and managed to save me money as well!

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Benjamin was very helpful and pleasant…

Benjamin was very helpful and pleasant to talk to explained everything clearly. I was very happy with the service provided today 10/10 thank you

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Service

Nice experience, Benjamin was really helpful and my reason for calling was sorted out.

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great service

Great broadband. Happy with the customer service. I found a better price elsewhere later into the contract. Called the retention team and Ben was very helpful and convinced me to stay. Great company to deal with - there's plenty of poor ones when it comes to internet so I chose not to roll the dice

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 4 van de 5 sterren

Mohammed helpful, rest of experience was difficult

Most of the experience was difficult: had to be on hold for quite a while, passed between multiple departments. I'd agreed a deal with them on the phone, then upon installation my speeds and price were not that agreed on the phone.

Fortunately Mohammed was very helpful on the phone and sorted it all out for me.

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you for your feedback! We're sorry it took a while for you get your speeds fixed, but glad it got sorted in the end! Get in touch if you run into any further issues :)

Beoordeeld met 1 van de 5 sterren

The guy I spoke to was helpful and…

The guy I spoke to was helpful and understanding but the companies policies are ridicules as due to not being able to fit the internet for me they wanted to charge me to send router back which is disgraceful, be aware of your use rise fibre they don’t tell you about a charge to return router no one even called me I done all the chasing to return router I think they do it so they can then charge people for not returning router

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

thank you for your feedback. We understand your frustration regarding the return charge for the router when the service could not be installed. We'd like to personally review what happened and investigate the concerns you've raised. Please reply to the email you'll receive from Trustpilot with your details so we can confirm the information and look into this swiftly.

Beoordeeld met 5 van de 5 sterren

I spoke to a man called shuaib today…

I spoke to a man called shuaib today who was very helpful and extremely pleasant.ue dealt with my qeary quickly and efficiently.im a very happy customer and would recommend 4th utility to people

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Responsive

Responsive, and agent was imformative, polite, and helpful

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Tassin was fantastic

Tassin was fantastic. Very patient very thorough. Got my problem sorted. Thank you very much indeed Tassin

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Sara was extremely helpful n went…

Sara was extremely helpful n went above and beyond to try and resolve my issue very helpful and understanding 🙂

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Very helpful,I have no idea about…

Very helpful,I have no idea about broadband and Luke spoke through every detail to let me understand the process thank you

17 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Glad Luke was able to help! Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Benjamin was really helpful

Benjamin was really helpful got to the bottom of my issue and save me money in long run also what a guy cheers

16 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

4th Utility fast fibre broadband is the…

4th Utility fast fibre broadband is the most reliable, efficient and affordable wireless network e’er ! The staff are friendly, knowledgeable and supportive!

16 september 2026
Review zonder uitnodiging
Logo 4thutility

Antwoord van 4thutility

Thank you so much for your review! We appreciate your feedback!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer