I’d just had an awful experience with Sky who had let me down with poor communication after moving home. I had enquired about moving to 4th Utility to upgrade the speed of my board and to 900mb. Berni... Toon meer
Bedrijf heeft geantwoord
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My call was answered immediately by Ash and he guided me through the whole process smoothly. He even stayed on the line whilst I sorted out taking photos and emailing them over. Ash was very knowledge... Toon meer
Bedrijf heeft geantwoord
Called needing some help with my newbroadband set up and found the whole experience very straightforward. Toby F took my call and was polite, friendly and incredibly helpful and understanding. He talk... Toon meer
Bedrijf heeft geantwoord
Spoke to Shawn today in renewals; great rapport and customer service. You understood why I was calling and assisted me throughout. A company is only as good as the agents it employs on the front l... Toon meer
Bedrijf heeft geantwoord
4,5
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5* review
I have had to contact the 4th utility technician team several times due to loss in Internet.
The calls are always answered in a timely manner, and the call handler is always very helpful, informative and patient talking me through the steps of what I need to do, until the issue is resolved. Very happy with the service
16 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your feedback! Hopefully we got to the bottom of the connection issues you were having. Let us know if you need any further assistance!
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
All Goooood
All been good for me. Never had any issues and internet seems decent
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
OLU was very polite and helpful i would…
OLU was very polite and helpful i would strongly recommend
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Nayem
Nayem, was great, easy to speak to very professional and made the call and service easy
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Kadeem really helped me and understood…
Kadeem really helped me and understood to make things very clear as I am disabled, his work and support really made it a lot easier to communicate and understand instead of a automated robot , super helpful and kind thank you Kadeem :)
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Shawn was very professional
Shawn was very professional ! He took time to explain and answer all my questions.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Riyaaz was very helpful and helped me…
Riyaaz was very helpful and helped me set up the WiFi with no issue and very kind thanks a lot
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
It's really easy to arrange
It's really easy to arrange. The engineer was great when setting up the broadband, and the price is the best out there. I'm so glad I've changed provider
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Really helpful
Really helpful , clear and polite gentleman credit to the company
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Blake was really helpful and…
Blake was really helpful and knowledgeable about my reason for calling. I wasn't able to get the outcome I was hoping for, but Blake made it as easy for me as possible.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Ian spent a great length of time trying…
Ian spent a great length of time trying to sort out issues with the router, not connecting with the Internet and also download speeds as well as IP issues. He called back several times to try and sort out the issues and spent time explaining what he was doing. Thank you. Tony
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
I had a great experience dealing with…
I had a great experience dealing with Lawrence at 4th Utility. He was professional, friendly and very helpful throughout. He took the time to explain everything clearly, answered all my questions and made the whole process straightforward and stress-free.
Really appreciate the excellent customer service from Lawrence and would definitely recommend him to others.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Paul was very friendly and got on with…
Paul was very friendly and got on with the installation, quickly completed. I’d certainly recommend
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Subhan was extremely professional and…
Subhan was extremely professional and friendly going through the call.
A credit to 4th Utility.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Superb customer service
I spoke with Sadik and he was really helpful, answered all the questions I had and resolved my concerns. His customer service was superb.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Tasleen was incredibly helpful
Tasleen was incredibly helpful and kind. She is a great asset to 4th utility with her professionalism and personable approach. Her customer service was impeccable, and she gave me a great solution within minutes. Thank you Tasleen.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Suban was absolutely amazing and helped…
Suban was absolutely amazing and helped me with all issues
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Customer service was great
Customer service was great. Only problem is no VOIP connection.
15 september 2026
Review zonder uitnodiging
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
Antwoord van 4thutility
Thank you so much for your review! We appreciate your feedback!
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