Acas Reviews 

Relevant information with good examples. Good pace for the webinar, balanced amout of polls and questions. Recommend.

Clear and concise information. Useful bitesize training webinar. Highly recommend. Chat available on webinar for questions.

Great session. Love these short session you take away the key detail

Clear overview of subject, well presented

It was short and sweet and very easy to understand. I thought it was going to be long-winded and boring.

I am a full time official and really appreciate ACAS and their support for all parties during a dispute. the flexible working webinar was helpful and clear. thank you

Brief, clear and concise webinar with downloadable handout during the session

Relevent information, factually presented with out padding. Exactly what is needed as an introduction or refresher.

If you're involved in a workplace dispute, ACAS can provide very basic information about certain things. Some of their agents are helpful and professional.. most don't appear to be. I was hung up on a few times, which is very frustrating, and purely because the agents appeared to lack knowledge.

I also discovered that the ACAS (early) conciliator was absolutely butchering my detailed (Ai generated) emails to the my employers legal team.. something I'm really not pleased about. Unsurprisingly, once I started communicating directly with their lawyers, the settlement process was expedited.

I navigated my own complex case using ONLY Ai (ChatGPT and Google Ai).. and am on the cusp of a substantial settlement.. their lawyer is drafting the COT3 document now..

So my advice.. if you're in a workplace dispute.. engage with ACAS early conciliation.. purely because its mandatory. Otherwise, forget ACAS.. Ai wil give you highly detailed information that you'll never get from ACAS. It will draft all your correspondence and reliably keep you on track, legally.

You do, however, need to manage Ai.. as they start off wildly positive about everything lol.. so you need to reinforce in your initial interactions that you seek pragmatism. They can then become over-cautious.. so it's best to use at least 2 different Ai models.

Good luck!

Genuinely, the worst organisation with the worst and laziest people in it.

Useless from start to finish.

4 month wait just to send a couple emails and not help AT ALL.

Appalling, and should be ashamed. Talk about helping people, don’t fall for their nonsense.

Awful people.

Easily understandable, succinct and exact a great webinar Thank you

Very pleasant lessons

Webinar regarding Managing Grievances within the workplace. Overall the presenter was clear, easy to understand, and gave practical information that I can use within my day to day role.
I would recommend it to anyone looking to get a better understanding of the grievance process.

Great refresher learning session organised and ran by ACAS.
Both thorough and informative on the topic.
Enough so that I will be attending another one.

Excellent and easy-to-follow input by presenters. I would recommend that any employer take the time for this presentation. Thanks to ACAS

Interesting and enlightening webinar. The handouts will enable good prcatice going forward.